10.3.9 crashing/freezing

My parents' G5 IMac running 10.3.9 freezes with no apparent response to
any commands except power off. At first I thought the latest upgrade of
Safari was doing it because it was freezing after about two minutes of
Safari use. I quit using Safari and things seemed to improve, but
yesterday it froze while I was using Netscape, or maybe in the Finder.

The first time it froze 2 weeks ago was when software upgrade was
downloading a security upgrade.

Does anyone know what this is or how I can figure out what's causing the
problem?

Stephen

Stephen Trapani <> schrieb:

> My parents' G5 IMac running 10.3.9 freezes with no apparent response to
> any commands except power off. At first I thought the latest upgrade of
> Safari was doing it because it was freezing after about two minutes of
> Safari use. I quit using Safari and things seemed to improve, but
> yesterday it froze while I was using Netscape, or maybe in the Finder.
>
> The first time it froze 2 weeks ago was when software upgrade was
> downloading a security upgrade.
>
> Does anyone know what this is or how I can figure out what's causing the
> problem?
>
Take a look at :

http://www.apple.com/support/imac/re...ensionprogram/

Florian

Florian Zschocke wrote:
> Stephen Trapani <> schrieb:
>
>
>>My parents' G5 IMac running 10.3.9 freezes with no apparent response to
>>any commands except power off. At first I thought the latest upgrade of
>>Safari was doing it because it was freezing after about two minutes of
>>Safari use. I quit using Safari and things seemed to improve, but
>>yesterday it froze while I was using Netscape, or maybe in the Finder.
>>
>>The first time it froze 2 weeks ago was when software upgrade was
>>downloading a security upgrade.
>>
>>Does anyone know what this is or how I can figure out what's causing the
>>problem?
>>
>
> Take a look at :
>
> http://www.apple.com/support/imac/re...ensionprogram/
>

That page is about scrambled video, no video or no power. My parents
iMac freezes/crashes so that seems a different problem.

Stephen

Stephen Trapani <> schrieb:

>
> That page is about scrambled video, no video or no power. My parents
> iMac freezes/crashes so that seems a different problem.
>
No, this logicboard failure can also show a freeze as symptom.
The only question is, is your serial number listed there or not.
I'm not sure that your logicboard is bad. I had the same problems and
they replaced the logicboard but there are thousands of possible reasons
why a system can freeze.

Florian

Florian Zschocke wrote:
> Stephen Trapani <> schrieb:
>
>
>>That page is about scrambled video, no video or no power. My parents
>>iMac freezes/crashes so that seems a different problem.
>>
>
> No, this logicboard failure can also show a freeze as symptom.
> The only question is, is your serial number listed there or not.
> I'm not sure that your logicboard is bad. I had the same problems and
> they replaced the logicboard but there are thousands of possible reasons
> why a system can freeze.

Okay, I'll check it out, thanks.

Stephen