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A7N8X and Disappearing SATA Drive

 
 





















toneil100@hotmail.com
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      03-04-2006, 05:51 PM


I'd appreciate any feedback to help me diagnose the below problem.

Today I noticed that my backup drive, a WD 160 gig SATA drive was not
showing up in explorer. It was up and working fine for the past
several months. I went into "Disk Drives" under "Computer Management"
and it is not visible in WinXP Pro. I then rebooted and normally
during startup where it recognizes the drive under "Primary Channel",
it did not. I also checked the bios and it did not see the drive
either, only my IDE drive was visible.

I tried moving it to the secondary channel and no luck. I rechecked
all the connections, changed the power connector, rebooted, still not
recognized. Next I ran the "WD Lifeguard Tools" and it did not see the
drive when I went into "Drive Information". I checked the SATA RAID
controller under Windows and it says "This device is working properly.

I have a feeling that this is dead drive. Anything else I can try
before calling WD (it is still under warranty)?

 
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GSV Three Minds in a Can
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      03-04-2006, 09:18 PM
Bitstring < .com>, from
the wonderful person said
>I'd appreciate any feedback to help me diagnose the below problem.
>
>Today I noticed that my backup drive, a WD 160 gig SATA drive was not
>showing up in explorer. It was up and working fine for the past
>several months. I went into "Disk Drives" under "Computer Management"
>and it is not visible in WinXP Pro. I then rebooted and normally
>during startup where it recognizes the drive under "Primary Channel",
>it did not. I also checked the bios and it did not see the drive
>either, only my IDE drive was visible.
>
>I tried moving it to the secondary channel and no luck. I rechecked
>all the connections, changed the power connector, rebooted, still not
>recognized. Next I ran the "WD Lifeguard Tools" and it did not see the
>drive when I went into "Drive Information". I checked the SATA RAID
>controller under Windows and it says "This device is working properly.
>
>I have a feeling that this is dead drive. Anything else I can try
>before calling WD (it is still under warranty)?


You could try it in another PC, if you have one available. You could try
a different SATA data cable, just in case. However I suspect 'It's dead
Jim' is probably the accurate diagnosis.

--
GSV Three Minds in a Can
Contact recommends the use of Firefox; SC recommends it at gunpoint.
 
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