AiO OfficeJet 5610 install - PC will no longer shutdown from XP

Installed a 5610 with associated software (Digital Imaging Monitor, Hp
Solution Center, HP Photosmart essential) onto an XP SP2 PC. Now the darn PC
will not shutdown, I have to power it off by the switch instead of via the
Op.Sys.

I installed it by the book, not connecting the USB until it tells you to do
so...but the result is no more shutdowns via XP.

The only thing I did (possibly) wrong was to connect the USB cable to a USB
port and not a USB2 port during the install.

I don't want to simply try the printer in the USB2 port just in case it
messes the installed software up and nothing works. As I've read the
software is a bitch to de-install leaving behind all sorts of crap in the
registry?!?!?!

Asking.... is there a simple answer I have overlooked on this one?

tia

ginga

Try installing the MS utility UPHClean that addresses this kind of problem:
http://www.microsoft.com/downloads/d...displaylang=en

It is safe to use and likely will solve your problem.

Skip Knoble

On Mon, 19 Feb 2007 16:14:21 GMT, "Gingangooli" <> wrote:

-|Installed a 5610 with associated software (Digital Imaging Monitor, Hp
-|Solution Center, HP Photosmart essential) onto an XP SP2 PC. Now the darn PC
-|will not shutdown, I have to power it off by the switch instead of via the
-|Op.Sys.
-|
-|I installed it by the book, not connecting the USB until it tells you to do
-|so...but the result is no more shutdowns via XP.
-|
-|The only thing I did (possibly) wrong was to connect the USB cable to a USB
-|port and not a USB2 port during the install.
-|
-|I don't want to simply try the printer in the USB2 port just in case it
-|messes the installed software up and nothing works. As I've read the
-|software is a bitch to de-install leaving behind all sorts of crap in the
-|registry?!?!?!
-|
-|Asking.... is there a simple answer I have overlooked on this one?
-|
-|tia
-|
-|ginga
-|

Nope.....didn't fix the problem. But thanks for the suggestion.

Anyone???



"Herman D. Knoble" <> wrote in message
news:...
> Try installing the MS utility UPHClean that addresses this kind of
> problem:
> http://www.microsoft.com/downloads/d...displaylang=en
>
> It is safe to use and likely will solve your problem.
>
> Skip Knoble
>
> On Mon, 19 Feb 2007 16:14:21 GMT, "Gingangooli" <> wrote:
>
> -|Installed a 5610 with associated software (Digital Imaging Monitor, Hp
> -|Solution Center, HP Photosmart essential) onto an XP SP2 PC. Now the
> darn PC
> -|will not shutdown, I have to power it off by the switch instead of via
> the
> -|Op.Sys.
> -|
> -|I installed it by the book, not connecting the USB until it tells you to
> do
> -|so...but the result is no more shutdowns via XP.
> -|
> -|The only thing I did (possibly) wrong was to connect the USB cable to a
> USB
> -|port and not a USB2 port during the install.
> -|
> -|I don't want to simply try the printer in the USB2 port just in case it
> -|messes the installed software up and nothing works. As I've read the
> -|software is a bitch to de-install leaving behind all sorts of crap in
> the
> -|registry?!?!?!
> -|
> -|Asking.... is there a simple answer I have overlooked on this one?
> -|
> -|tia
> -|
> -|ginga
> -|
>