Ikaros wrote:
> I just stumbled upon an alternate support site for Gateway system
> information. Most of it echos the Gateway site documentation but there
> is additional info you can get about your system. When I went to my
> motherboard page for my FX530S system, there were links for a cool web
> menu simulation of the BIOS screens, Maintenance BIOS menu, and SATA
> RAID BIOS instructions! Check it out:
>
> http://support.mpccorp.com/gtw_support.html
>
> I wish the real Gateway site also provided this additional info, or
> even hosted a user support forum like Dell has.
>
> Steve
Maybe Gateway's new ownership, Acer, will see the light and realize that
on-line info and support are an asset to being competitive. I doubt it,
though, because Acer has never had a top-notch web site, only one that
is marginally better than some of the 3rd rate Pacific Rim companies
that produce cheap product, throw it over the wall and do not want to
hear from buyers ever again.
Actually, I think that Gateway's web site has always been pretty good.
Not first-rate like Dell's or IBM/Lenovo's, both of which have
illustrated service manuals, but still pretty good... Ben Myers