Jim wrote:
> Clicker wrote:
> > Hi all!
> >
> > Just purchased dv8000 from hp. Of course, I made the recovery disks
> > (dvd) first thing, then did a clean install of the os (xp) since I
> > didn't want the aol, wild tangent, microsoft works, money, rhapsody,
> > etc. crap on the system.
> > Os install was from disk purchased with system. Got the drivers from
> > the hp website, now I am trying to re-install some of the software
> > programs that came with the system, hp photosmart premier, sonic
> > digital media studio, sonic archive, etc.
> > Recovery disks apparantly dont allow install of individual components,
> > just a complete duplicate setup, including the software I was trying
> > to lose.
> > Any suggestions or ways to access the info on the recovery disks???
> > Thanks in advance for any suggestions.
>
> I've been trying to something like this for six months. Even if you use
> it to install the OS you have to start from the begining and re-install
> everything. Talke to the help-less desk for hours to no avail. The web
> chat line at least are maned by folks who know what a computer is. You
> can't make any partitions and everytime one of the you get an error on
> any of the system files ntldr, hal.dll ntoskrnl.exe you have to retore
> everything wipping out all of you data. I had to restore 40 gigs of
> photo 4 times since christmas.
>
> I would be happy if I could get to a point were I could do a repair or
> re-install of the OS. The advance functio that says that it will do
> this is like f10 on boot-up. it does not work. Puts you in an endless
> loop rebooting the machine bringing up the same begining panel and when
> you pick the advanced option it reboots again.
>
> Between that and the boot-up F10 that requires you to insert the
> recovery disk if any thing goes wrong regardless of how minor you have
> to go throught the entire 14-16 hour process of rebuilding from
> scratch.
>
> So, make sure that you keep a mirror image of you entire hard drive on
> an external drive becuase you are going to need it.
>
> At least thats the way my a1250a works. Make sure that before you start
> you unplug all of your devices and remove any memory that you've
> installed or after a few hours into the process it will crash with a
> blue screen error message that means nothing.
>
> They willl all have to be re-installed. The only user data that the
> friggin' pice of crap has retained for me has been the shortcuts on the
> desk top. Of course since all of my apps were wiped they don't work.
>
> It seems that it was written for a blank install at the factory and
> that's the one and only thing that it does. So, the recovery scheme os
> a crok and it does not recover it does a repartition and clean intall
> every time
>
> Been there at least a half dozen times since this nightmare began at
> christmas. I estimate that 90% or more of the time I've spent on the
> pice of crap has been rebuilding from scratch and reloading my apps and
> data.
>
> Real gret product and even worse support. Buy a HP, never again!
At least they gave you a OS disk. I could never even get them to do
that for me. All they would do is send the recovery disk.So, you're
doing better than most.
Also, I agree with you about all the crap that they force you to load.
After I get the reload and repartition process done I using spent 1/2
hour in add/remove programs removing most of what I just spent 8 or
more hours loading.
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