The whole business of a product being "fixed" to the original machine it
was first installed on applies only to OEM copies. It does NOT apply to
"retail" copies.
The question that you ask about failures is interesting. Microsoft has
never defined what constitutes a "system". So when this situation
arises (and it indeed does), what happens depends on how you proceed,
the exact wording that you use to describe the situation and,
potentially, even which agent at the call center answers your call.
Their policy (again, on OEM copies only) is that you can't move it to
another system but that you can repair a broken system. In some cases,
when a "small OEM copy" (the OEM copies we can buy from distributors or
Newegg) is involved, they will issue a new product key. In other
cases, where a "large OEM copy" (e.g. Dell, HP, Compaq, Sony, Toshiba,
etc.) is involved, they will send you to the manufacturer (Dell, HP,
Compaq, Sony, Toshiba, etc.) to get your reactivation or new key. Of
course, the manufacturer will only support this if you have replaced the
"failed" component (motherboard, etc.) with a that manufacurers OEM
component.
The type of product is encoded into the Product Key:
-Retail (bought in a store)
-Small OEM (the kind of XP OEM copy sold by Newegg, etc.)
-Large OEM (Dell, HP/Compaq, Gateway, E-Machines, etc.)
Large OEM copies no longer activate over the internet. The reason is
that people were stealing product keys from such machines installed in
public places (internet cafes, libraries, schools, etc.) and reusing
them. All activations/reactivations of such machines now must be done
in person by phone. However, the machines come preactivated, so there
is no activation unless there is a reinstallation. Also, ***IF*** the
copy of XP is "BIOS Locked", then no activation is necessary even for a
reinstallation. Bios locking is optional, the manufacturer may do it
but doesn't have to.
Jerohm wrote:
> Thank you for your very comprehensive response. In the past, I have moved a
> copy of MS Office from one machine to another, but had to make a phone call
> to MS. I was unaware that the OS copy was 'fixed' to the original machine
> it was installed on (or its OEM nature, may be a road block). Does that
> mean that when a computer breaks (i.e. goes out of service), effectively the
> MS OS (i.e. XP Home in this case) is lost too? I think I know the answer
> from your response ... just not real satisfied with it.
>
> "Barry Watzman" <> wrote in message
> news:...
>
>>Are you asking the legal question, or the "damn the legalities, will it
>>work" question. Which are two very different questions.
>>
>>These are all OEM copies of Windows. Legally, they can only be used on
>>the very first system that they were installed on. And, legally, you were
>>not supposed to have installed the Dell copy of XP on the Sony laptop.
>>[Dell, like all OEMs, has the option to "bios lock" the OS' that they
>>sell, but they are not required to do so (the benefit of locking is that
>>BIOS locked copies don't have to do product activation (although they may
>>do so), while non-locked copies must do product activation.] Also, since
>>February of 2005, all "large OEM" copies of XP (that includes Dell) will
>>not, ever, activate over the internet ... they must be activated by phone.
>>
>>So, legally, no, you can't do it.
>>
>>As to whether or not it will physically work if you try it, really the
>>only way to find out is to try it. Since the two copies of XP are Dell
>>copies, and since the target computer is also a Dell, it might work, or it
>>might not. By the letter of the license agreement it wouldn't, but MS has
>>not enforced the license agreement to it's absolute letter.
>>
>>
>
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