cannot send MS Word 2004 files

With my 1.8 GHz DP Power Mac G5 (circa Spring 2004), running Mac OS *
10.5.8, using Apple Mail v3.6 as my emailer,
I can successfully transfer, as an email attachment from my home ISP *
account (), to other ISP accounts and to my home account
(), the following types of files:
pdf
jpg
excel
txt ***** (generated from MS Word for Mac 2004)
rtf ******(generated from MS Word for Mac 2004)
docx *(generated from MS Word for Mac 2004 and the Microsoft .doc *
to .docx convertor )

but I CANNOT transfer
MS Word for Mac 2004 files, either with or without the .doc suffix.

The symptom would be as if something recognizes my MS Word for Mac *
2004 messages as say, a virus, and refuses to transmit the file. This *
problem started last week. My ISP tech support says they only block
attachments if they are too large, which isn't the case here. Could
Apple Mail refuse to transmit a file for some reason? Or???

In article
<melcom->,
Mel Comisarow <> wrote:

> The symptom would be as if something recognizes my MS Word for Mac *
> 2004 messages as say, a virus, and refuses to transmit the file. This *
> problem started last week. My ISP tech support says they only block
> attachments if they are too large, which isn't the case here. Could
> Apple Mail refuse to transmit a file for some reason? Or???

Never mind what the symptoms the same as: What are the symptoms? Do you
get an error message sent back? Is the message simply ignored? What if
you compress the .doc first using the Finder?

Is there any reason you need to use email for this, or would a free
DropBox account work?


Steve

In article <sdfisher->,
Steven Fisher <> wrote:

> In article
> <melcom->,
> Mel Comisarow <> wrote:
>
> > The symptom would be as if something recognizes my MS Word for Mac *
> > 2004 messages as say, a virus, and refuses to transmit the file. This *
> > problem started last week. My ISP tech support says they only block
> > attachments if they are too large, which isn't the case here. Could
> > Apple Mail refuse to transmit a file for some reason? Or???
>
> Never mind what the symptoms the same as: What are the symptoms? Do you
> get an error message sent back? Is the message simply ignored? What if
> you compress the .doc first using the Finder?
>
> Is there any reason you need to use email for this, or would a free
> DropBox account work?
>
>
> Steve

No error message. The email+attachment is in my "SENT" mailbox but
there is no evidence anything left my computer.

In article
<melcom->,
Mel Comisarow <> wrote:

> No error message. The email+attachment is in my "SENT" mailbox but
> there is no evidence anything left my computer.


The other questions from my reply:

What if you compress the .doc first using the Finder?

Is there any reason you need to use email for this, or would a free
DropBox account work?

I should ass that I use Shaw. I don't use their email service, because I
found it unreliable. But it's been years now.


Steve

In article
<melcom->,
Mel Comisarow <> wrote:

> In article <sdfisher->,
> Steven Fisher <> wrote:
>
> > In article
> > <melcom->,
> > Mel Comisarow <> wrote:
> >
> > > The symptom would be as if something recognizes my MS Word for Mac *
> > > 2004 messages as say, a virus, and refuses to transmit the file. This *
> > > problem started last week. My ISP tech support says they only block
> > > attachments if they are too large, which isn't the case here. Could
> > > Apple Mail refuse to transmit a file for some reason? Or???
> >
> > Never mind what the symptoms the same as: What are the symptoms? Do you
> > get an error message sent back? Is the message simply ignored? What if
> > you compress the .doc first using the Finder?
> >
> > Is there any reason you need to use email for this, or would a free
> > DropBox account work?
> >
> >
> > Steve
>
> No error message. The email+attachment is in my "SENT" mailbox but
> there is no evidence anything left my computer.

If there's no error, my guess is some system along the way is stripping
the doc file. Try attaching a zip file instead. That will probably
work.

Or better yet, store the file on a server and download it instead.

Alternately, Google Documents allows for on-line access to Word
documents of 512K bytes each document. If there aren't any images in
the document, that's pretty big.

--
DeeDee, don't press that button! DeeDee! NO! Dee...
[I filter all Goggle Groups posts, so any reply may be automatically by ignored]

Mel Comisarow wrote:
> With my 1.8 GHz DP Power Mac G5 (circa Spring 2004), running Mac OS
> 10.5.8, using Apple Mail v3.6 as my emailer,
> I can successfully transfer, as an email attachment from my home ISP
> account (), to other ISP accounts and to my home account
> (), the following types of files:
> pdf
> jpg
> excel
> txt (generated from MS Word for Mac 2004)
> rtf (generated from MS Word for Mac 2004)
> docx (generated from MS Word for Mac 2004 and the Microsoft .doc
> to .docx convertor )
>
> but I CANNOT transfer
> MS Word for Mac 2004 files, either with or without the .doc suffix.
>
> The symptom would be as if something recognizes my MS Word for Mac
> 2004 messages as say, a virus, and refuses to transmit the file. This
> problem started last week. My ISP tech support says they only block
> attachments if they are too large, which isn't the case here. Could
> Apple Mail refuse to transmit a file for some reason? Or???

Have you tried to zip or compress the file(s) in other formats before
sending? - I've often seen providers deny attachments if they aren't
compressed - because - as you write - the risk of getting viruses send
around especially if .doc files also contain macros...

Cheers, Erik Richard


--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~
Erik Richard Sørensen, Member of ADC, <mac->
NisusWriter - The Future In Multilingual Text Processing - www.nisus.com
OpenOffice.org - The Modern Productivity Solution - www.openoffice.org
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~
> With my 1.8 GHz DP Power Mac G5 (circa Spring 2004), running Mac OS
> 10.5.8, using Apple Mail v3.6 as my emailer,
> I can successfully transfer, as an email attachment from my home ISP
> account (), to other ISP accounts and to my home account
> (), the following types of files:
> pdf
> jpg
> excel
> txt (generated from MS Word for Mac 2004)
> rtf (generated from MS Word for Mac 2004)
> docx (generated from MS Word for Mac 2004 and the Microsoft .doc
> to .docx convertor )
>
> but I CANNOT transfer
> MS Word for Mac 2004 files, either with or without the .doc suffix.
>
> The symptom would be as if something recognizes my MS Word for Mac
> 2004 messages as say, a virus, and refuses to transmit the file. This
> problem started last week. My ISP tech support says they only block
> attachments if they are too large, which isn't the case here. Could
> Apple Mail refuse to transmit a file for some reason? Or???


--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~
Erik Richard Sørensen, Member of ADC, <mac->
NisusWriter - The Future In Multilingual Text Processing - www.nisus.com
OpenOffice.org - The Modern Productivity Solution - www.openoffice.org
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~

In article <vilain->,
Michael Vilain <> wrote:

> In article
> <melcom->,
> Mel Comisarow <> wrote:
>
> > In article <sdfisher->,
> > Steven Fisher <> wrote:
> >
> > > In article
> > > <melcom->,
> > > Mel Comisarow <> wrote:
> > >
> > > > The symptom would be as if something recognizes my MS Word for Mac *
> > > > 2004 messages as say, a virus, and refuses to transmit the file. This *
> > > > problem started last week. My ISP tech support says they only block
> > > > attachments if they are too large, which isn't the case here. Could
> > > > Apple Mail refuse to transmit a file for some reason? Or???
> > >
> > > Never mind what the symptoms the same as: What are the symptoms? Do you
> > > get an error message sent back? Is the message simply ignored? What if
> > > you compress the .doc first using the Finder?
> > >
> > > Is there any reason you need to use email for this, or would a free
> > > DropBox account work?
> > >
> > >
> > > Steve
> >
> > No error message. The email+attachment is in my "SENT" mailbox but
> > there is no evidence anything left my computer.
>
> If there's no error, my guess is some system along the way is stripping
> the doc file. Try attaching a zip file instead. That will probably
> work.
>
> Or better yet, store the file on a server and download it instead.
>
> Alternately, Google Documents allows for on-line access to Word
> documents of 512K bytes each document. If there aren't any images in
> the document, that's pretty big.

Zipping doesn't help. A zipped doc file won't get transfered, just like
a native doc file wont get transfered, but a zipped excel file
transfers, just like a native excel file transfers.
This is a weird problem, that I would like to fix.

In article
<melcom->,
Mel Comisarow <> wrote:

> With my 1.8 GHz DP Power Mac G5 (circa Spring 2004), running Mac OS *
> 10.5.8, using Apple Mail v3.6 as my emailer,
> I can successfully transfer, as an email attachment from my home ISP *
> account (), to other ISP accounts and to my home account
> (), the following types of files:
> pdf
> jpg
> excel
> txt ***** (generated from MS Word for Mac 2004)
> rtf ******(generated from MS Word for Mac 2004)
> docx *(generated from MS Word for Mac 2004 and the Microsoft .doc *
> to .docx convertor )
>
> but I CANNOT transfer
> MS Word for Mac 2004 files, either with or without the .doc suffix.
>
> The symptom would be as if something recognizes my MS Word for Mac *
> 2004 messages as say, a virus, and refuses to transmit the file. This *
> problem started last week. My ISP tech support says they only block
> attachments if they are too large, which isn't the case here. Could
> Apple Mail refuse to transmit a file for some reason? Or???

If you open Connection Doctor's details drawer while you try to send the
message, it should log the transaction with the ISP's SMTP server. This
should confirm that you successfully uploaded the file. If the mail
wasn't delivered, something at their end is filtering it. Most likely
it's their virus filter, despite their claim that they don't do any
content filtering.

--
Barry Margolin,
Arlington, MA
*** PLEASE post questions in newsgroups, not directly to me ***
*** PLEASE don't copy me on replies, I'll read them in the group ***

In article <C71505D7.47BEBA%>,
Robert Haar <> wrote:

> On 11/2/09 8:08 PM, "Mel Comisarow" <> wrote:
>
> > In article <vilain->,
> > Michael Vilain <> wrote:
> >
> >> In article
> >> <melcom->,
> >> Mel Comisarow <> wrote:
> >
> >>>
> >>> No error message. The email+attachment is in my "SENT" mailbox but
> >>> there is no evidence anything left my computer.
> >>
> >> If there's no error, my guess is some system along the way is stripping
> >> the doc file. Try attaching a zip file instead. That will probably
> >> work.
> >
> > Zipping doesn't help. A zipped doc file won't get transfered, just like
> > a native doc file wont get transfered, but a zipped excel file
> > transfers, just like a native excel file transfers.
> > This is a weird problem, that I would like to fix.
>
> Have you tried sending the same file to someone on a different ISP? Most
> likely, it is getting block somewhere along the line and it would be useful
> to find out where.

I get the "no transmittance" problem when I email with a Word attachment
to
1) me at my home ISP
2) me at my work ISP
3) others at my work ISP

In article
<melcom->,
Mel Comisarow <> wrote:

> In article <C71505D7.47BEBA%>,
> Robert Haar <> wrote:
>
> > On 11/2/09 8:08 PM, "Mel Comisarow" <> wrote:
> >
> > > In article <vilain->,
> > > Michael Vilain <> wrote:
> > >
> > >> In article
> > >> <melcom->,
> > >> Mel Comisarow <> wrote:
> > >
> > >>>
> > >>> No error message. The email+attachment is in my "SENT" mailbox but
> > >>> there is no evidence anything left my computer.
> > >>
> > >> If there's no error, my guess is some system along the way is stripping
> > >> the doc file. Try attaching a zip file instead. That will probably
> > >> work.
> > >
> > > Zipping doesn't help. A zipped doc file won't get transfered, just like
> > > a native doc file wont get transfered, but a zipped excel file
> > > transfers, just like a native excel file transfers.
> > > This is a weird problem, that I would like to fix.
> >
> > Have you tried sending the same file to someone on a different ISP? Most
> > likely, it is getting block somewhere along the line and it would be useful
> > to find out where.
>
> I get the "no transmittance" problem when I email with a Word attachment
> to
> 1) me at my home ISP
> 2) me at my work ISP
> 3) others at my work ISP

What if you email the the document to gmail or yahoo or hotmail? This
sounds more and more like your ISP having some sort of configuration
problem.

--
DeeDee, don't press that button! DeeDee! NO! Dee...
[I filter all Goggle Groups posts, so any reply may be automatically by ignored]