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Cannot turn on Print Service (spooler)

 
 





















Don Phillipson
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      09-20-2008, 01:41 PM


Anomaly in Dell DIMM 2400 which will not print at all.
This is new: only recent change was reorganization
of accounts for Admin and User (limited).
1a. Attempt to print gets message Print Spooler is not
turned on.
1b. In / Admin Tools / Services, spooler is shown
stopped. Attempt to turn it on gets Error 1068 -- not
(yet) found in MS KB.)
2. Start / Printers is wholly blank, i.e. clicking on
Add a Printer does nothing (but this window can be
closed OK.)

What does this indicate?
--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)



 
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Ben Myers
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      09-20-2008, 02:55 PM
If you are trying to enable the spooler under a non-administrative account, it
won't happen. Log on as Administrator with full access rights and try.

.... Ben Myers

On Sat, 20 Sep 2008 08:41:47 -0400, "Don Phillipson" <>
wrote:

>Anomaly in Dell DIMM 2400 which will not print at all.
>This is new: only recent change was reorganization
>of accounts for Admin and User (limited).
>1a. Attempt to print gets message Print Spooler is not
>turned on.
>1b. In / Admin Tools / Services, spooler is shown
>stopped. Attempt to turn it on gets Error 1068 -- not
>(yet) found in MS KB.)
>2. Start / Printers is wholly blank, i.e. clicking on
>Add a Printer does nothing (but this window can be
>closed OK.)
>
>What does this indicate?

 
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JayB
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      09-20-2008, 05:55 PM
what exactly did you do for "reorganization of accounts"???
if you just created an account called user, that is fine, if you moved
folders from the admin folders and stuffed them into the user,
you could really only do that for the folders undere "my documents"
and some non-microsoft ones under application.
the others are more delicate. you should not have moved them.

if the print spooler service is not running, you will not be able to do
anything to printers.

follow ben's advise and start from the admin account and see if it works.

if it still does not, then put back the folders the way they were,
else you will have to reinstall your system.



Don Phillipson wrote:
> Anomaly in Dell DIMM 2400 which will not print at all.
> This is new: only recent change was reorganization
> of accounts for Admin and User (limited).
> 1a. Attempt to print gets message Print Spooler is not
> turned on.
> 1b. In / Admin Tools / Services, spooler is shown
> stopped. Attempt to turn it on gets Error 1068 -- not
> (yet) found in MS KB.)
> 2. Start / Printers is wholly blank, i.e. clicking on
> Add a Printer does nothing (but this window can be
> closed OK.)
>
> What does this indicate?

 
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Don Phillipson
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      09-20-2008, 07:10 PM
> > Anomaly in Dell DIMM 2400 which will not print at all.
> > This is new: only recent change was reorganization
> > of accounts for Admin and User (limited).
> > 1a. Attempt to print gets message Print Spooler is not
> > turned on.
> > 1b. In / Admin Tools / Services, spooler is shown
> > stopped. Attempt to turn it on gets Error 1068 -- not
> > (yet) found in MS KB.)
> > 2. Start / Printers is wholly blank, i.e. clicking on
> > Add a Printer does nothing (but this window can be
> > closed OK.)


"JayB" <> wrote in message
news:gb39ub$ntc$...

> what exactly did you do for "reorganization of accounts"???


Owner was running all the time as Administrator (no pw.)
I created a User account for her everyday use, cloned to it
all Docs & Settings of the earlier sole (Admin) account,
created a new Admin account and cloned to it all Docs &
Settings from the same file.

> if the print spooler service is not running, you will not be able to do
> anything to printers.
>
> follow ben's advise and start from the admin account and see if it works.


Yes, printer was tested from Admin. account.
1. /Control Panel / Admin / Services finds Printer Spooler
function set off. Trying to Start spool function produces
"Error 1068" (nothing for this in the help file.)

2. Control Panel / Printers shows wholly blank
2a. Previously installed printer (Dell printer on Dell PC,
supplied preconfigured by Dell) does not appear.
2b. Function /Add a printer does nothing and generates
error message "Error 1068"

So I doubt tidying up accounts is the cause -- and
what does Error 1068 signify. (First listings in MS KB
appear to concern only applications e.g. Outlook, or Vista,
not present here.)

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)


 
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ianto
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      09-20-2008, 08:46 PM
On Sat, 20 Sep 2008 14:10:14 -0400, "Don Phillipson"
<> wrote:

>> > Anomaly in Dell DIMM 2400 which will not print at all.
>> > This is new: only recent change was reorganization
>> > of accounts for Admin and User (limited).
>> > 1a. Attempt to print gets message Print Spooler is not
>> > turned on.
>> > 1b. In / Admin Tools / Services, spooler is shown
>> > stopped. Attempt to turn it on gets Error 1068 -- not
>> > (yet) found in MS KB.)
>> > 2. Start / Printers is wholly blank, i.e. clicking on
>> > Add a Printer does nothing (but this window can be
>> > closed OK.)

>
>"JayB" <> wrote in message
>news:gb39ub$ntc$...
>
>> what exactly did you do for "reorganization of accounts"???

>
>Owner was running all the time as Administrator (no pw.)
>I created a User account for her everyday use, cloned to it
>all Docs & Settings of the earlier sole (Admin) account,
>created a new Admin account and cloned to it all Docs &
>Settings from the same file.
>
>> if the print spooler service is not running, you will not be able to do
>> anything to printers.
>>
>> follow ben's advise and start from the admin account and see if it works.

>
>Yes, printer was tested from Admin. account.
>1. /Control Panel / Admin / Services finds Printer Spooler
>function set off. Trying to Start spool function produces
>"Error 1068" (nothing for this in the help file.)
>
>2. Control Panel / Printers shows wholly blank
>2a. Previously installed printer (Dell printer on Dell PC,
>supplied preconfigured by Dell) does not appear.
>2b. Function /Add a printer does nothing and generates
>error message "Error 1068"
>
>So I doubt tidying up accounts is the cause -- and
>what does Error 1068 signify. (First listings in MS KB
>appear to concern only applications e.g. Outlook, or Vista,
>not present here.)


Error 1068 means that a service that the print spooler depends on is
not running. If you do a google search for "print spooler error 1068"
you will find a lot of help with solving this problem.

ianto.
 
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Ben Myers
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      09-20-2008, 09:41 PM
As another posting stated, Google is your friend, and it turned up

http://wiki.answers.com/Q/Why_does_'Error_1068_The_Dependency_Service_or_Gro up_Failed_To_Start'_appear_when_starting_the_remot e_access_auto_connection_manager_or_print_spooler_ in_Windows_XP

But you, yourself, may have described the real problem: There appears to be no
printer. At this point, you may simply have to reinstall the printer drivers.

In the future, do not mess around moving the entirety of "Documents and
Settings" for a user. Windows keeps important and often hidden system-level
information there, and, as you see in the result of your well-meaning work,
Windows gets itself confused when you do so.

Normally, it is sufficient to move everything from "My Documents" for a user,
then drill down to find the Microsoft email data, either Outlook or Outlook
Express. Microsoft takes pains to hide email In Box, Sent Mail etc fairly well,
making it vert difficult to move this data between Users on the same computer or
between computers. You also need to move the "Favorites" folder separately.
With Microsoft Office products, Office 2000 or later, you also have to reinstall
the software for each new user added. The reinstallation is a short affair
using the Office CD(s).

If you literally "Move"-d the data, rather than "Copy"-ing it, you definitely
left Windows in a confused state. Copying everything from a user's "Documents
and Settings" might have achieved the effect you wanted... Ben Myers

On Sat, 20 Sep 2008 14:10:14 -0400, "Don Phillipson" <>
wrote:

>> > Anomaly in Dell DIMM 2400 which will not print at all.
>> > This is new: only recent change was reorganization
>> > of accounts for Admin and User (limited).
>> > 1a. Attempt to print gets message Print Spooler is not
>> > turned on.
>> > 1b. In / Admin Tools / Services, spooler is shown
>> > stopped. Attempt to turn it on gets Error 1068 -- not
>> > (yet) found in MS KB.)
>> > 2. Start / Printers is wholly blank, i.e. clicking on
>> > Add a Printer does nothing (but this window can be
>> > closed OK.)

>
>"JayB" <> wrote in message
>news:gb39ub$ntc$...
>
>> what exactly did you do for "reorganization of accounts"???

>
>Owner was running all the time as Administrator (no pw.)
>I created a User account for her everyday use, cloned to it
>all Docs & Settings of the earlier sole (Admin) account,
>created a new Admin account and cloned to it all Docs &
>Settings from the same file.
>
>> if the print spooler service is not running, you will not be able to do
>> anything to printers.
>>
>> follow ben's advise and start from the admin account and see if it works.

>
>Yes, printer was tested from Admin. account.
>1. /Control Panel / Admin / Services finds Printer Spooler
>function set off. Trying to Start spool function produces
>"Error 1068" (nothing for this in the help file.)
>
>2. Control Panel / Printers shows wholly blank
>2a. Previously installed printer (Dell printer on Dell PC,
>supplied preconfigured by Dell) does not appear.
>2b. Function /Add a printer does nothing and generates
>error message "Error 1068"
>
>So I doubt tidying up accounts is the cause -- and
>what does Error 1068 signify. (First listings in MS KB
>appear to concern only applications e.g. Outlook, or Vista,
>not present here.)

 
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Don Phillipson
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      09-20-2008, 10:18 PM
"Ben Myers" <> wrote in message
news:...
> As another posting stated, Google is your friend, and it turned up
>

http://wiki.answers.com/Q/Why_does_'Error_1068_The_Dependency_Service_or_Gro up_Failed_To_Start'_appear_when_starting_the_remot e_access_auto_connection_manager_or_print_spooler_ in_Windows_XP
>
> But you, yourself, may have described the real problem: There appears to

be no
> printer. At this point, you may simply have to reinstall the printer

drivers.

Thanks for the Wiki tip. As it happens I already did this i.e.
1. as first posted
> >> > 1b. In / Admin Tools / Services, spooler is shown
> >> > stopped. Attempt to turn it on gets Error 1068

(even when reset in / Properties to start automatically.)
2. But I did not then reboot (since fiddling between
courses during dinner i.e. in a hurry.) The Wiki.answers
article does not specify reboot but it might have enabled
spooler service.
3. On next visit, I shall reinstal the printer (via CD autorun
if / Control Panel / Printers / Add a printer
remains inert (as yesterday.)

Only next step would be to reinstal Windows from Dell
CD, which would first require copying user's documents
to an external drive, not with me yesterday.

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)


 
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ianto
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      09-20-2008, 11:18 PM
On Sat, 20 Sep 2008 17:18:35 -0400, "Don Phillipson"
<> wrote:

>"Ben Myers" <> wrote in message
>news:.. .
>> As another posting stated, Google is your friend, and it turned up
>>

>http://wiki.answers.com/Q/Why_does_'Error_1068_The_Dependency_Service_or_Gro up_Failed_To_Start'_appear_when_starting_the_remot e_access_auto_connection_manager_or_print_spooler_ in_Windows_XP
>>
>> But you, yourself, may have described the real problem: There appears to

>be no
>> printer. At this point, you may simply have to reinstall the printer

>drivers.
>
>Thanks for the Wiki tip. As it happens I already did this i.e.
>1. as first posted
>> >> > 1b. In / Admin Tools / Services, spooler is shown
>> >> > stopped. Attempt to turn it on gets Error 1068

>(even when reset in / Properties to start automatically.)
>2. But I did not then reboot (since fiddling between
>courses during dinner i.e. in a hurry.) The Wiki.answers
>article does not specify reboot but it might have enabled
>spooler service.
>3. On next visit, I shall reinstal the printer (via CD autorun
>if / Control Panel / Printers / Add a printer
>remains inert (as yesterday.)
>
>Only next step would be to reinstal Windows from Dell
>CD, which would first require copying user's documents
>to an external drive, not with me yesterday.


Take a look at this page:

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

ianto.
 
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Don Phillipson
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      09-24-2008, 07:34 PM
Reinstallation of Dell printer (Lexmark) could not proceed
since Spooler Service not turned on and could not be
turned on (Error 1068).

"ianto" <> wrote in message
news:...

> Take a look at this page:
>
> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm


This (and the MS KB page it cites) solved the problem
and Dell 910 printer now is printing, after removing sundry
Registry items and rebooting with Dell printer CD in place.

But there was one delay since RPC (= Remote Procedure
Call Locator) service "unavailable" hence new Error 1058.
In / Admin Tools / Services RPC turned out to be set to Network
-- no idea why or how, since this standalone PC is not networked.
But it could be reset to Workstation, when printer installation
proceeded OK.

Any ideas how this misconfiguration arose?

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)


 
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ianto
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      09-24-2008, 10:25 PM
On Wed, 24 Sep 2008 14:34:43 -0400, "Don Phillipson"
<> wrote:

>Reinstallation of Dell printer (Lexmark) could not proceed
>since Spooler Service not turned on and could not be
>turned on (Error 1068).
>
>"ianto" <> wrote in message
>news:.. .
>
>> Take a look at this page:
>>
>> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

>
>This (and the MS KB page it cites) solved the problem
>and Dell 910 printer now is printing, after removing sundry
>Registry items and rebooting with Dell printer CD in place.
>
>But there was one delay since RPC (= Remote Procedure
>Call Locator) service "unavailable" hence new Error 1058.
>In / Admin Tools / Services RPC turned out to be set to Network
>-- no idea why or how, since this standalone PC is not networked.
>But it could be reset to Workstation, when printer installation
>proceeded OK.
>
>Any ideas how this misconfiguration arose?


Hi,
Glad to hear that the site I directed you to helped you solve your
problem.
As to the Error 1058 I can't help you with that. There are two
services that shouldn't be confused. One is called Remote Call
Procedure and the other is called Remote Call Procedure Locator. If I
remember correctly RCP is required for many things to work correctly
but RCP Locator is only required on a network computer (it is used to
find information on the server). I checked my two PCs and RCP Locator
is not running on either of them, the service is set to manual start.
Also, I seem to remember seeing something about Error 1058 occurring
in relation the Windows update function and there are some viruses
that play around with RCP Locator. You can probably find more about
this using Google.

ianto
 
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