I'm guessing that the DLACTRLW.EXE is causing a hardware issue with your CD
drive. Try rebooting with a blank CD/DVD in your optical drive.
You need to get to a safe boot, so that you can roll back the driver that
came with that software.
"DUNNER7" <> wrote in message
news

66BF9B6-4AB3-4912-A9BF-...
> Thanks, I was able to take battery out and restart. Froze again. I
> think
> it has something to do with Roxio/Sonic software. I don't know.
>
>
> "John" wrote:
>
>> On 7/6/2009 1:52:01 PM, DUNNER7 wrote:
>> >
>> > UPDATE
>> >
>> > Now I cannot even shut down my computer. I have tried holding the
>> > on-off
>> > switch for 15-20 seconds w/o any loss of power?!? I have a Compaq
>> > tc4400.
>> >
>> > thanks for any help.
>> >
>> > "DUNNER7" wrote:
>> >
>> >> I downloaded a few software programs on my computer today. And one
>> >> must have
>> >> done something. Here is what is happening. When I click on my
>> >> computer it
>> >> just freezes and doesn't respond. Also when I click on Run and then
>> >> Browse
>> >> it freezes. The only noticeable thing is that when I shut down it
>> >> always
>> >> says: DLACTRLW.EXE not responding.
>> >> Any solutions?
>> >>
>> >> Thanks,
>> >> Del Dobbs
>> >
>>
>> Interesting that it won't even let the power button override anythign
>> when
>> held down that long. Failing all else you can remove the battery and
>> unplug
>> the AC power. Once that happens, if you have system restore enabled, you
>> can
>> try a restore point. May also just be able to boot into safe mode (hit F8
>> a
>> few times towards the end of the power on self tests but before the
>> windows
>> splash screen shows up) and see if you can get to add/remove and
>> uninstall
>> what you just loaded.
>>
>>
>> --
>> John
>>