Dell customer service/shipping problems

Anybody else having problems?
Our problems in last month---
Email received that says order cancelled, telephone call to
CS to confirm the cancellation. A new order place.
The original cancelled order and a duplicate arrive, as well
as the replacement order.

Order placed and shown as changed or cancelled. Telephone
call from Dell to say the order has been cancelled and two
minutes later DHL delivers the order.

Order placed and extra cost included for 2 day shipping.
[$5] but the est ship date has come and gone, Dell web site
still says in progress. An email from Dell financial says
they can't ship to a POBox, even though there is a street
address on the order.

Do they speak an new form of English in India and Manila or
are they hiring high school drop-outs?

In case anybody from Dell ever reads this forum, your
customer service was, repeat, was a plus. But I am not at
all impressed.

On Wed, 31 Jan 2007 21:45:28 -0600, "Jim Macklin"
<p51mustang[threeX12]@xxxhotmail.calm> wrote:

>Anybody else having problems?
>Our problems in last month---
>Email received that says order cancelled, telephone call to
>CS to confirm the cancellation. A new order place.
>The original cancelled order and a duplicate arrive, as well
>as the replacement order.
>
>Order placed and shown as changed or cancelled. Telephone
>call from Dell to say the order has been cancelled and two
>minutes later DHL delivers the order.
>
>Order placed and extra cost included for 2 day shipping.
>[$5] but the est ship date has come and gone, Dell web site
>still says in progress. An email from Dell financial says
>they can't ship to a POBox, even though there is a street
>address on the order.
>
>Do they speak an new form of English in India and Manila or
>are they hiring high school drop-outs?
>
>In case anybody from Dell ever reads this forum, your
>customer service was, repeat, was a plus. But I am not at
>all impressed.
>
>


test, ignor !!