Edatarack.com sucks

Hi,

I just had a very bad experience with edatarack.com I would

like to share with all admin folks out there.

I hosted 6 domains with edatarack for quite some time, and all

sudden their service has deteriorated to the mud. Repetitive

server crashes, data wipped out, no daily/weekely/monthly

backups, changing DNS names, power faulures, ...etc. to name

few.

Yesterday, I had a new incident, when they shutdwon all domain

because no-payment. I have forwarded receipts of active

domains to billing department (,

) but they insisted that I have to pay

$45 dollars. When I asked about these charges, it turns out

that Discover card charged edatarack.com $45 for three

unauthorized transactions charged against my card without my

knowledge nor consent.

As an honest citizen, I have sent edatarack an email asking

about these charges long before service interupption, but got

no reply. I have forwarded all these emails to their billing

department but no use.


I would like to warn everyone out there, if you want to host

with edatarack, expect the worse right from the begining.

Even, they have no telephone number to call. It's very sad

that a company shutdowns all 6-domains or if you will take

your domains hostage till you pay for their mistakes.


Edatarack.com sucks big time!




-----------------------------------------------
From (Help Desk Technical Staff)
-----------------------------------------------
Billing has informed us that the site was disabled for charge

backs
that you did on previous sites and that they requested that

you pay those
charges of $45.00 back to the company. Please contact
concerning this matter. We can do

nothing in
tech support concerning this matter between you and billing.


Thanks,
Rick
Technical Support Staff
Edatarack.com
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