Alien...a bit off topic, but since you have a tablet, any comments on
these posts I placed in a Wacom forum about a problem I am having...
"My Intuos 2 worked properly on my old Win XP Home Edition system. I
now have a new system with Win XP Pro. When I install my Intuos 2 it
is not recognized as a new USB device. When I go to device manager it
is present as an HID Compliant Mouse Device (or something like that)
under Mouse and Pointing Devices. It woprks but only with one speed.
There is a Microsoft installed driver that I assume is a mouse driver.
I also have a PS2 mouse. When I use device manager to try and update
the driver by either pointing it to the Wacom CD or the new driver
that I downloaded from the Wacom site it either does not recognize the
driver as such or, in the case of pointing it to the CD, says there is
not a better driver available. If I just load the driver by double
clicking on the downloaded driver file it will install and I get a
Wacom icon in my control panel, but the controls in the Wacom panel do
not seem to do anything to the device...like it is not communicating
with it.
Any ideas as to how to get the installation done so that it works
properly?
Thanks.
A little more information....I was trying to plug the USB cable into a
powered USB port when I wrote the above. Since then I tried plugging
it directly into the computer. When I did this Windows XP did
recognize the new hardware and gave me a new hardware found dialogue.
But it installed, again, its own drivers and when I went ahead and
installed the downloaded drivers the Wacom icon again appeared in the
control panel but the settings had no effect on the Wacom
mouse....again as if there were no communication between the driver
and the tablet.
If it is of any importance I also have a Microsoft Intellimouse on the
system as my primary mouse, but this is plugged in via the PS2 port.
Also USB Mouse support is disabled in my BIOS, if that is of any
importance.
Had a good deal of problems last night. I thought that perhaps part of
my original problem was that I have a Microsoft optical mouse with
Intellipoint 4.1 mouse software. So I started by uninstalling the
Intellipoint software and the optical mouse would still point and
click without it. Then, as you suggested, I installed the Wacom tablet
and then the Wacom drivers and all seemed fairly well (though I had
not yet tested the pen tool at that point). Then I reinstalled the
Intellipoint software and, again, all seemed well. I opened the
diagnostics part of the tablet and all tested OK.
I had two problems thereafter. First, I could not get the pen cursor
to stop jittering on the screen though the mouse cursor seemed OK. It
made no difference (or at least not much difference) if I moved the
tablet further from the monitor or if I switched to single mode or if
I changed the monitor's refresh rate. No help switching to another USB
port either. But that was the least of the problems......
After using it for a short time I noticed erratic behavior. At times
the cursor seemed to 'stick' and not move...but these episodes were
short lived. Then, suddenly I had a crash of the entire system. The
tablet would not respond and I could not even turn off the computer.
If I tried to turn it off using my regular mouse, which still
responded, I could click to turn off but it would not power down. Had
to use the power button and hold it in until it powered down. Tried to
do a system restore and ultimately was able to and uninstalled the
Wacom driver. Then my firewall would no longer load or even open up
and function and had to uninstall and reinstall that.
But OK, I REALLY need to get this tablet working. A few things I might
try and a few questions.
1)On my original system on which the tablet had worked with the same
OS...on that system I had been using an 'old fashioned' mouse with a
ball and no special drivers. Does it make sense to uninstall the
Intellipoint drivers for the Microsoft mouse and switch back to the
old fashioned mouse and then try to reinstall the tablet? Along the
same lines, is there any difference in my using a plain old fashioned
mouse vs the optical mouse with no supplemental Intellipoint
software...as I would prefer to use the optical mouse over the ball
mouse even without the software if there is no difference but would
certainly just use the old fashioned mouse if it would help.
2)In my BIOS USB mouse support is disabled (the optical mouse I ma
using is PS2 and USB compatable but I have been using it as a PS2
mouse). Is this BIOS setting correct for the tablet (and intially, at
least, the tablet seemed to respond) or should USB mouse support be
enabled in BIOS to use the tablet?
3)Any benefit to trying the older Wacom drivers that had come with my
tablet instead of the newer ones?
Thanks for any suggestions.
Howard
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