Error Code - Can't Bootup Computer even in Safe Mode

I cannot boot up my computer (Dell Dimension 4600) My operating
system is Windows XP Home Edition.

When I try to start my computer I get a message: We apologize for the
inconvenience, but windows did not start successfully. A recent
hardware or software change may have caused this, etc.

Then I get a choice of starting up in a variety of safe modes or the
last good configuration, etc.

I have tried them all. All I end up with is an error message as
follows:

Service.exe-Application error. The application failed to initialize
properly (0xc0000005). Click on OK to terminate the application.

At that point the screen goes black - I can't get anything. I get no
response from ctrl-alt-delete. I can only turn off the computer by
holding down the start button.

I have researched this error message at Microsoft.com. The response
for that error code isn't the problem I'm having. It mentions
"Windows NT". I don't have that. I also haven't installed any new
hardware or software lately. Last night my computer was running
slow. It shut down normally. Today it won't boot up. I have removed
any USB devices. There are no CD's or anything in the other drives.
I can't re-install windows xp because I cannot afford to lose some of
my files. I have been told that on this Model Dell that if I re-
install my previous files would not be saved (I have many files in MY
Documents that I need and also some software that I can't replace).

I would appreciate any help!!!

Thanks so much!

Allie

> I have researched this error message at Microsoft.com. The response
> for that error code isn't the problem I'm having. It mentions
> "Windows NT". I don't have that.

Pretty much everything Microsoft have released since 1999 has been
based on the NT kernel - and possibly a couple earlier than that too,
although as a normal home user and not a business, you wouldn't have
seen it...

On Jun 1, 6:35*pm, Colin Wilson
<REMOVEEVERYTHINGBUTnewsgr...@phoenixbbsZEROSPAM.c o.uk> wrote:
> > I can't re-install windows xp because I cannot afford to lose some of
> > my files. *I have been told that on this Model Dell that if I re-
> > install my previous files would not be saved (I have many files in MY
> > Documents that I need and also some software that I can't replace).
>
> If you can download a linux distrib you might be able to rescue your
> documents and burn them to CD / memory stick - initially i'd suggest
> Puppy Linux - it's small (about 88Mb) so shouldn't as hard as most to
> download, and can mount an NTFS drive no problem.
>
> ftp://ibiblio.org/pub/linux/distribu...ux/puppy-4.00-
> k2.6.21.7-seamonkey.iso
>
> orhttp://tinyurl.com/5cfdxn(direct download link)
>
> Download, and burn it as a disc image (not as a data file).
>
> This won't sort the problem with your programs, but for now, the data
> is _the_ most important thing.
>
> The "only" configuration you have to do in Puppy is choose the
> keyboard layout and which display manager you want to use - the older
> version (xorg IIRC) - the right hand option - has worked on everything
> i've ever thrown at it.
>
> It should boot in about 60 seconds flat too :-}
>
> Puppy is slightly different to most in that you only need to click
> once to run something - to mount the NTFS partition, click the
> "mount" option on the top row of the screen and pick from whatever
> options it offers.
>
> You should then be able to navigate through the drive, even though you
> can't get windows to boot up on it.
>
> One problem might be if you've enabled drive encryption, but if that's
> the case, you might be knackered, and it's a lesson for the future :-}
>
> (as is the need to back up the really critical stuff every so often)

I appreciate your advice - but how can I download something if I can't
boot up?

Allie

On Jun 1, 6:12*pm, RnR <rnrte...@gmail.com> wrote:
> On Sun, 1 Jun 2008 17:56:16 -0700 (PDT), Allie <sprit...@hotmail.com>
> wrote:
>
>
>
>
>
> >I cannot boot up my computer (Dell Dimension 4600) *My operating
> >system is Windows XP Home Edition.
>
> >When I try to start my computer I get a message: *We apologize for the
> >inconvenience, but windows did not start successfully. *A recent
> >hardware or software change may have caused this, etc.
>
> >Then I get a choice of starting up in a variety of safe modes or the
> >last good configuration, etc.
>
> >I have tried them all. *All I end up with is an error message as
> >follows:
>
> >Service.exe-Application error. *The application failed to initialize
> >properly (0xc0000005). *Click on OK to terminate the application.
>
> >At that point the screen goes black - I can't get anything. *I get no
> >response from ctrl-alt-delete. *I can only turn off the computer by
> >holding down the start button.
>
> >I have researched this error message at Microsoft.com. *The response
> >for that error code isn't the problem I'm having. *It mentions
> >"Windows NT". *I don't have that. I also haven't installed any new
> >hardware or software lately. *Last night *my computer was running
> >slow. *It shut down normally. *Today it won't boot up. *I have removed
> >any USB devices. *There are no CD's or anything in the other drives.
> >I can't re-install windows xp because I cannot afford to lose some of
> >my files. *I have been told that on this Model Dell that if I re-
> >install my previous files would not be saved (I have many files in MY
> >Documents that I need and also some software that I can't replace).
>
> >I *would appreciate any help!!!
>
> >Thanks so much!
>
> >Allie
>
> My first thought is to buy another small internal drive and disconnect
> the original drive and put the new drive in its place. *I'd install
> the OS on the new drive and then connect the old drive as a 2nd drive
> and move the needed files from the old drive to something else like a
> thumb drive or whatever. * Another thought is to connect this original
> drive as a 2nd drive on another system and move the needed files else
> where.- Hide quoted text -
>
> - Show quoted text -

Sounds good to me. I think I would need help with this. I'm not sure
how to find a reliable place to take my computer. Any advice?

Thanks

where are you located?
i'm in the new york area if you need help here.

what model computer is it?

your only solution is to attach your hard drive int oanother working
computer, and get your data off safely,
also could be used to fix the problem by a trained expert.


Allie wrote:
> On Jun 1, 6:35 pm, Colin Wilson
> <REMOVEEVERYTHINGBUTnewsgr...@phoenixbbsZEROSPAM.c o.uk> wrote:
>>> I can't re-install windows xp because I cannot afford to lose some of
>>> my files. I have been told that on this Model Dell that if I re-
>>> install my previous files would not be saved (I have many files in MY
>>> Documents that I need and also some software that I can't replace).
>> If you can download a linux distrib you might be able to rescue your
>> documents and burn them to CD / memory stick - initially i'd suggest
>> Puppy Linux - it's small (about 88Mb) so shouldn't as hard as most to
>> download, and can mount an NTFS drive no problem.
>>
>> ftp://ibiblio.org/pub/linux/distribu...ux/puppy-4.00-
>> k2.6.21.7-seamonkey.iso
>>
>> orhttp://tinyurl.com/5cfdxn(direct download link)
>>
>> Download, and burn it as a disc image (not as a data file).
>>
>> This won't sort the problem with your programs, but for now, the data
>> is _the_ most important thing.
>>
>> The "only" configuration you have to do in Puppy is choose the
>> keyboard layout and which display manager you want to use - the older
>> version (xorg IIRC) - the right hand option - has worked on everything
>> i've ever thrown at it.
>>
>> It should boot in about 60 seconds flat too :-}
>>
>> Puppy is slightly different to most in that you only need to click
>> once to run something - to mount the NTFS partition, click the
>> "mount" option on the top row of the screen and pick from whatever
>> options it offers.
>>
>> You should then be able to navigate through the drive, even though you
>> can't get windows to boot up on it.
>>
>> One problem might be if you've enabled drive encryption, but if that's
>> the case, you might be knackered, and it's a lesson for the future :-}
>>
>> (as is the need to back up the really critical stuff every so often)
>
> I appreciate your advice - but how can I download something if I can't
> boot up?
>
> Allie
>

Before doing anything else significant to the hard drive, I would run
diagnostics on it to see if it is failing. Identify the drive manufacturer,
download the diagnostics, and run them. As an alternative, the very good
freeware HDAT2 will tell you more than you ever need to know about the hard
drive and its condition.

If the drive is failing, replace it, reload Windows on the replacement drive,
attach the old drive as a slave, and scavenge whatever you can of your personal
data from it. Unfortunately, you probably will have to reinstall all software
applications.

If the drive shows no signs of impending failure, the Windows repair should do
the trick, as suggested by others... Ben Myers

On Sun, 1 Jun 2008 17:56:16 -0700 (PDT), Allie <> wrote:

>I cannot boot up my computer (Dell Dimension 4600) My operating
>system is Windows XP Home Edition.
>
>When I try to start my computer I get a message: We apologize for the
>inconvenience, but windows did not start successfully. A recent
>hardware or software change may have caused this, etc.
>
>Then I get a choice of starting up in a variety of safe modes or the
>last good configuration, etc.
>
>I have tried them all. All I end up with is an error message as
>follows:
>
>Service.exe-Application error. The application failed to initialize
>properly (0xc0000005). Click on OK to terminate the application.
>
>At that point the screen goes black - I can't get anything. I get no
>response from ctrl-alt-delete. I can only turn off the computer by
>holding down the start button.
>
>I have researched this error message at Microsoft.com. The response
>for that error code isn't the problem I'm having. It mentions
>"Windows NT". I don't have that. I also haven't installed any new
>hardware or software lately. Last night my computer was running
>slow. It shut down normally. Today it won't boot up. I have removed
>any USB devices. There are no CD's or anything in the other drives.
>I can't re-install windows xp because I cannot afford to lose some of
>my files. I have been told that on this Model Dell that if I re-
>install my previous files would not be saved (I have many files in MY
>Documents that I need and also some software that I can't replace).
>
>I would appreciate any help!!!
>
>Thanks so much!
>
>Allie

"Ben Myers" <> wrote in message
news:...
> Before doing anything else significant to the hard drive, I would run
> diagnostics on it to see if it is failing. Identify the drive
> manufacturer,
> download the diagnostics, and run them. As an alternative, the very good
> freeware HDAT2 will tell you more than you ever need to know about the
> hard
> drive and its condition.
>
> If the drive is failing, replace it, reload Windows on the replacement
> drive,
> attach the old drive as a slave, and scavenge whatever you can of your
> personal
> data from it. Unfortunately, you probably will have to reinstall all
> software
> applications.
>
> If the drive shows no signs of impending failure, the Windows repair
> should do
> the trick, as suggested by others... Ben Myers
>

I might add that if the drive is failing running diagnostics or anything
else might be enough to finish it off, so you might want to copy your data
files to a CD or ext drive first. In the future consider keeping an image
backup of the entire drive on a spare drive using Casper 4.0, Acronis or
Norton.

Yes, the stress imposed by diagnostic software may be just enough to kill a
drive. Back up! Back up! Back up! Back up! ... Ben Myers

On Mon, 2 Jun 2008 10:21:44 -0400, "olfart" <> wrote:

>
>"Ben Myers" <> wrote in message
>news:.. .
>> Before doing anything else significant to the hard drive, I would run
>> diagnostics on it to see if it is failing. Identify the drive
>> manufacturer,
>> download the diagnostics, and run them. As an alternative, the very good
>> freeware HDAT2 will tell you more than you ever need to know about the
>> hard
>> drive and its condition.
>>
>> If the drive is failing, replace it, reload Windows on the replacement
>> drive,
>> attach the old drive as a slave, and scavenge whatever you can of your
>> personal
>> data from it. Unfortunately, you probably will have to reinstall all
>> software
>> applications.
>>
>> If the drive shows no signs of impending failure, the Windows repair
>> should do
>> the trick, as suggested by others... Ben Myers
>>
>
>I might add that if the drive is failing running diagnostics or anything
>else might be enough to finish it off, so you might want to copy your data
>files to a CD or ext drive first. In the future consider keeping an image
>backup of the entire drive on a spare drive using Casper 4.0, Acronis or
>Norton.
>

> I appreciate your advice - but how can I download something if I can't
> boot up?

How are you reading the replies ? - you've got a 'net connection
somehow !