Jerry,
First, here is the URL for the Westell documentation:
http://www.westell.com/content/sales/327W.pdf
Second, just to troubleshoot, I would connect my notebook to the Westell using
an Ethernet cable, just to verify that everything is working. While at it,
write down the IP address and other stuff (DNS addresses, internet gateway,
etc.) To do this, start up a command box (like an old DOS box), and enter the
command IPCONFIG /ALL . (As an aside, I find it wonderfully ironic that clanky
old Windows 95 had the GUI WINIPCFG program to view these settings, but XP
retains the same old NT/Unix command. Ahh, progress!) If your notebook
accesses the internet with an Ethernet cable, which it should, you know that the
327W is serving IP addresses correctly.
You may want to examine the wireless settings inside the 327W. To make it
really simple, your wireless transmitter should have a pretty unique name,
called the SSID. How about LefNet? It probably defaults to operate on
channel 6. And to make it all really really simple, make sure the 327W has wifi
encryption disabled (turned off). Yes, you are running a wide open insecure
wifi, but that is the first step in troubleshooting. The 327W appears to be
modern, supporting the fastest 802.11g standard.
Finally, attempt to connect from your laptop via wifi with the computer only a
few feet from the 327W. This reduces the possibility of radio interference,
which is a major pain in the ass in home wifi networks. Been there. Too
often.
Also, please supply the make/model of the wireless card, either inside your
notebook or installed as a PC Card. Gateway may have chosen a dog of a wifi
product, or maybe it is defective. No problem. These are cheap and easy to
replace, especially if you have teeny tiny fingers for working inside the
laptop's modem/wifi bay.
And you may want to contact Verizon. They have been pretty helpful when I have
contacted them on behalf of my clients... Ben Myers
On Tue, 20 Mar 2007 21:40:21 GMT, "J.Lef" <> wrote:
<SNIP>
>>
>> Thank Ben for following up. The dsl modem which is plugged
>> into the desktop is a westell 327w, which is provided to me through
>> verizon.
> Any help you can offer, will be appreciated as always.
>
> Much regards Jerry
>