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Dear All,
I have a question about getting an entry level position as a PC
technician or a Help Desk Specialist. I have 4-6 years of experience in the
field, but it seems as if I cannot even get a request for an interview. I
would just like to know what I am not doing. I am sending cover letters with
every resume that I send and I try to keep the resumes that I do send clear,
concise, and focused on the position that I desire. Is there something else
that I am missing or something that I should be doing more of? Below is a
version of my resume and a sample cover letter. Thank you very much for your
time and consideration in this matter.
Sincerely,
Christopher Kurtis Koeber
-------------------------------------Resume---------------------------------
---
6206 Edward Drive, Clinton, MD 20735 Phone: (301) 856-5880
Email:
Christopher Koeber
Objective An enthusiastic and ambitious computer technician seeking a
position in Desktop Support Services.
Experience 2001-2003 Surrattsville High School Clinton, MD
Computer Technician
Installed, maintained, and repaired computer systems running various
versions of the Windows operation system including 95, 98, NT, 2000,
and XP as well as UNIX and Linux Operating systems.
Assisted students, teachers, and staff in the use of Internet
browsers, Microsoft Office applications, and various in-house
applications.
Utilized programming knowledge to create a school wide SAT
apprehension application which is currently in use.
1999-2001 Gateway Computers, Inc. Brooklyn, NY
Computer Technician
Installed, maintained, and repaired computer systems running various
versions of the Windows operation system including 95, 98, Me, NT, and
2000 as well as UNIX and Linux Operating systems.
Assisted customers with purchasing Information Technology that fit
their needs in commercial as well as residential environments.
Assisted staff and customers in the use of Internet browsers,
Microsoft Office applications, and various in-house applications.
1997-1999 Brooklyn Public Library Brooklyn, NY
Computer Assistant
Assisted staff and customers in the use of Internet browsers,
Microsoft Office applications, and various in-house applications.
Installed, maintained, and repaired computer systems running various
versions of the Windows operation system including 95, 98, and NT.
Certification 2003 Comptia Waldorf, MD
Comptia A+ Certification
Keywords Information Technology, Help Desk, PC Technician, Desktop
Support, A+ Certification
-----------------------------------EXAMPLE Cover
Letter------------------------------
Christopher Kurtis Koeber
6206 Edward Drive
Clinton, MD, 20735
May 27, 2004
Employer
Ciber , Incorporated
7900 Westpark Drive
Suite A515
McLean, Virginia 22102-3105
RE: Help Desk Support
Dear Employer:
I am responding to a web page listing for a Help Desk Support
Position which is located on the Computerhelpers.net jobs section.
After reading your job description, I am confident that my skills and
my passion for technology are a perfect match for this position.
I would bring to your organization a broad range of skills, including:
.. The ability to quickly and effectively install, repair and maintain
information technology through my expertise, ambition, and
determination.
.. Knowledge and experience in basic networking and ability to install,
troubleshoot, and maintain basic LANs.
.. Knowledge of all major current operating systems including Microsoft
95/98/Me/NT/2000/XP/XP Professional, UNIX, Linux, and Mac OS 9/X.
.. Entry-level knowledge of programming languages including Microsoft
Visual Basic, C++, Unix/Linux shell scripting, and DOS batch scripting
which I utilize to help with installation, maintenance, as well as to
increase efficiency and reliability of IT systems.
.. Excellent written and verbal communication with management, staff,
as well as clients. Courteous and professional attitude maintained at
all times.
.. Excellent time management skills and ability to work in a diverse
environment to get assignments done.
I would welcome the opportunity to further discuss this position with
you. If you have any questions, concerns, or would like to schedule an
interview, please contact me by phone at (301) 856-5880 or by e-mail
at
. I have enclosed my resume for your review,
and I look forward to hearing from you. Thank you very much for your
time and consideration in this matter.
Sincerely,
Christopher Kurtis Koeber
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