Getting Replacement System

My D8400 has died and Dell is building me a replacement system. The
replacement involves the computer itself and all of the cards, etc. It does
not include the monitor or other external devices.

I have been told that what I will be getting will either be equal to my 8400
or better. I have also been told that they have a 5-15 business day window
to build the system :-(.

I was wondering if anyone has had experience getting a replacement system
from Dell? What did you get? How long did it take? etc., etc., etc.

Thanks.

Harry

"Harry" <> wrote in message
news:n%qrh.744301$...
> My D8400 has died and Dell is building me a replacement system. The
> replacement involves the computer itself and all of the cards, etc. It
> does not include the monitor or other external devices.
>
> I have been told that what I will be getting will either be equal to my
> 8400 or better. I have also been told that they have a 5-15 business day
> window to build the system :-(.
>
> I was wondering if anyone has had experience getting a replacement system
> from Dell? What did you get? How long did it take? etc., etc., etc.
>
> Thanks.
>
> Harry
>

Second-hand. You'll get equal or better specs., and the system will likely
appear brand new.

Turn-arounds seemed to run about 10 days, that time dictated by availability
of an upgrade replacement system.

Provided nothing gets screwed up in the works, you'll be pleased.

Stew

On Wed, 17 Jan 2007 15:10:11 GMT, "Harry"
<> wrote:

>My D8400 has died and Dell is building me a replacement system. The
>replacement involves the computer itself and all of the cards, etc. It does
>not include the monitor or other external devices.
>
>I have been told that what I will be getting will either be equal to my 8400
>or better. I have also been told that they have a 5-15 business day window
>to build the system :-(.
>
>I was wondering if anyone has had experience getting a replacement system
>from Dell? What did you get? How long did it take? etc., etc., etc.
>
>Thanks.
>
>Harry
>

I had an XPSGen2 desktop- had a three year warranty- expires in May
this year. Had a problem and Dell replaced it with an XPS600 desktop!
Once they decided to replace it, it didn't take long. When I got it
it developed a random reboot problem (hardware caused). They
sent a tech here yesterday and replaced the motherboard and Power
supply. No more problems.

Naturally I quickly purchased an extended warranty.

The XPS600 is a far better system !!!!!

Very nice! That's a much nicer system!

"Harry" <> wrote in message
news:fwvth.450977$...
> Stew and Murphy,
>
> Thank you for your comments. Believe it or not, my replacement computer
> arrived this afternoon! Dell sent me a 9200/2.8GHZ/1GB RAM.
>
> Unfortunately, the keyboard I have will not fit the 9200 so now I have to
> wait until tomorrow when a new one arrives before I can do anything with
> it. Oh well, at least there is a new computer sitting on my desk now.
>
> Harry
>
> "Harry" <> wrote in message
> news:n%qrh.744301$...
>> My D8400 has died and Dell is building me a replacement system. The
>> replacement involves the computer itself and all of the cards, etc. It
>> does not include the monitor or other external devices.
>>
>> I have been told that what I will be getting will either be equal to my
>> 8400 or better. I have also been told that they have a 5-15 business day
>> window to build the system :-(.
>>
>> I was wondering if anyone has had experience getting a replacement system
>> from Dell? What did you get? How long did it take? etc., etc., etc.
>>
>> Thanks.
>>
>> Harry
>>
>
>

Stew and Murphy,

Thank you for your comments. Believe it or not, my replacement computer
arrived this afternoon! Dell sent me a 9200/2.8GHZ/1GB RAM.

Unfortunately, the keyboard I have will not fit the 9200 so now I have to
wait until tomorrow when a new one arrives before I can do anything with it.
Oh well, at least there is a new computer sitting on my desk now.

Harry

"Harry" <> wrote in message
news:n%qrh.744301$...
> My D8400 has died and Dell is building me a replacement system. The
> replacement involves the computer itself and all of the cards, etc. It
> does not include the monitor or other external devices.
>
> I have been told that what I will be getting will either be equal to my
> 8400 or better. I have also been told that they have a 5-15 business day
> window to build the system :-(.
>
> I was wondering if anyone has had experience getting a replacement system
> from Dell? What did you get? How long did it take? etc., etc., etc.
>
> Thanks.
>
> Harry
>

"Harry" <> wrote in message
news:fwvth.450977$...
> Stew and Murphy,
>
> Thank you for your comments. Believe it or not, my replacement computer
> arrived this afternoon! Dell sent me a 9200/2.8GHZ/1GB RAM.
>
> Unfortunately, the keyboard I have will not fit the 9200 so now I have to
> wait until tomorrow when a new one arrives before I can do anything with
> it. Oh well, at least there is a new computer sitting on my desk now.
>
> Harry
>

"Three cheers and a tiger for YOU, my friend."

Well done. Go grab a USB keyboard and rock and roll. g


Stew