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HELP: Have I Bought a Dud Mouse?

 
 





















Clinton James
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      08-09-2004, 04:08 AM


I bought a mouse yesterday. It's tiny, optical and wireless.

I took it home, threw it into my desktop (The USB RF adaptor) and my
PC said that new hardward had been found, so I let it do its magic to
install.

It went without a hitch.. ok, The batteries were in the mouse, had
that red light going. The instructions said to press a reset button on
the top of the USB adaptor and also a button on the bottom of the
mouse.. I did.

regardless, I get no movement of the mouse pointer on my screen.

I did the same with my laptop and teh same mouse, and I also get no
movement.

Is there some neat trick I am meant to eb doing or after Windows XP
does its installing, should it work immediately? Have a I bought a dud
product?

Thanks for your help

Regards,
Clint
 
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Herbert West
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      08-09-2004, 05:00 AM
On 8 Aug 2004 20:08:13 -0700, (Clinton James)
wrote:

>I bought a mouse yesterday. It's tiny, optical and wireless.
>
>I took it home, threw it into my desktop (The USB RF adaptor) and my
>PC said that new hardward had been found, so I let it do its magic to
>install.
>
>It went without a hitch.. ok, The batteries were in the mouse, had
>that red light going. The instructions said to press a reset button on
>the top of the USB adaptor and also a button on the bottom of the
>mouse.. I did.
>
>regardless, I get no movement of the mouse pointer on my screen.
>
>I did the same with my laptop and teh same mouse, and I also get no
>movement.
>
>Is there some neat trick I am meant to eb doing or after Windows XP
>does its installing, should it work immediately? Have a I bought a dud
>product?
>
>Thanks for your help
>
>Regards,
>Clint


Most simple devices like mice have little or no trouble being
recognized by and working with Windows. What make and model mouse?

Does the USB adaptor/receiver require a battery of it's own (if so is
the polarity correct?)

Can you try it on a different PC?

Can you try it on a different USB socket? (2 of the 4 USB sockets on
one of my PC's don't work quite correctly with all devices I plug into
them).

If all else fails, take it back to the store and get a repaceent or a
refund.

Good luck! Although my mice are optical, I'm still chained to the
computer by the wires. I haven't gone RF or infrared yet, although
I've fabricated longer extension cables for them. <g>
 
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Silicon Alley Computers
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Posts: n/a

 
      08-09-2004, 11:46 PM
(Clinton James) wrote in message news:<. com>...
> I bought a mouse yesterday. It's tiny, optical and wireless.
>
> I took it home, threw it into my desktop (The USB RF adaptor) and my
> PC said that new hardward had been found, so I let it do its magic to
> install.
>
> It went without a hitch.. ok, The batteries were in the mouse, had
> that red light going. The instructions said to press a reset button on
> the top of the USB adaptor and also a button on the bottom of the
> mouse.. I did.
>
> regardless, I get no movement of the mouse pointer on my screen.
>
> I did the same with my laptop and teh same mouse, and I also get no
> movement.
>
> Is there some neat trick I am meant to eb doing or after Windows XP
> does its installing, should it work immediately? Have a I bought a dud
> product?
>
> Thanks for your help
>
> Regards,
> Clint



Hi Clint,
Are you sure that you didn't need to install software for your
mouse before installing the mouse itself? If software came with the
mouse, it is likely that it needed to be installed prior to you
installing the mouse. If this is the case, remove the mouse, install
the software, reboot, power down, install the mouse again, and start
the machine. If you bought the mouse new, it shouldn't be a "Dud".

Silicon Alley Computers
www.siliconalleycomputers.com
 
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