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Carmen O'Donnell
Guest
Posts: n/a

 
      12-05-2006, 05:41 PM


Logfile of HijackThis v1.99.1
Scan saved at 12:37:56 PM, on 12/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
C:\Program Files\SpywareDetector\SDService.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\DOCUME~1\CARMEN~1\LOCALS~1\Temp\clclean.0001
C:\Program Files\SpywareDetector\SDSystemTray.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Registry Cleaner\RCSystemTray.exe
C:\Program Files\HP\Digital Imaging\HP Print Screen\PrnSys.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Creative Labs
Shared\Service\CreativeLicensing.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\Program
Files\Google\GoogleToolbarNotifier\1.2.908.5008\Go ogleToolbarNotifier.exe
C:\Program Files\iolo\System Mechanic 6\SMTrayNotify.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Carmen O'Donnell\Local
Settings\Temp\wz61fb\HijackThis.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://dslstart.verizon.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet
Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 -
{9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common
Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program
Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -
c:\program files\google\googletoolbar3.dll
O2 - BHO: CBrowserHelperObject Object -
{CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program
Files\GoogleAFE\GoogleAE.dll
O3 - Toolbar: Norton Internet Security 2006 -
{0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common
Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} -
C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program
files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common
Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common
Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround
Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control
Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SystemTraySD] C:\Program
Files\SpywareDetector\SDSystemTray.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy
Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [SDAutoLiveupdate] C:\Program
Files\SpywareDetector\LiveUpdateSD.exe -AUTO
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio
Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe
SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [RCSystemTray] C:\Program Files\Registry
Cleaner\RCSystemTray.exe
O4 - HKLM\..\Run: [PrnSys Executable] C:\Program Files\HP\Digital Imaging\HP
Print Screen\PrnSys.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType
Pro\itype.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program
Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] "C:\Program
Files\Common Files\Logitech\khalshared\KHALMNPR.EXE"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"
/background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe"
/startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program
Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic
6\SMSystemAnalyzer.exe"
O4 - Global Startup: Logitech SetPoint.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program
Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 -
{CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth
Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 -
{CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth
Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -
%windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
{e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network
Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) -
http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage
Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} -
http://www.errornuker.com/products/e...rInstaller.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage
Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) -
http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsof...?1147289497687
O20 - Winlogon Notify: SDNotify - C:\Program
Files\SpywareDetector\SDNotify.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. -
C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation -
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. -
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) -
Symantec Corporation - C:\Program Files\Norton Internet
Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program
Files\Norton Internet Security\comHost.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program
Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd -
C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: LiveUpdate - Symantec Corporation -
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec
Corporation - C:\Program Files\Norton Internet Security\Norton
AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation -
C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\Security
Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development
Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: Retrospect Helper - Dantz Development Corporation -
C:\Program Files\Dantz\Retrospect\rthlpsvc.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development
Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program
Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: SDService - Max Secure Software - C:\Program
Files\SpywareDetector\SDService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software,
Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Carmen


 
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Notan
Guest
Posts: n/a

 
      12-05-2006, 05:47 PM
Carmen O'Donnell wrote:
>
> Logfile of HijackThis v1.99.1
> Scan saved at 12:37:56 PM, on 12/5/2006
> Platform: Windows XP SP2 (WinNT 5.01.2600)
> MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
>
> <snip>


Uh, Carmen?

Who was this SUPPOSED TO be directed to?

Notan
 
Reply With Quote
 
Jay B
Guest
Posts: n/a

 
      12-05-2006, 06:02 PM
thanks for posting the log.
you do have a lot of bloat and crap running that would certainly affect
your problem.
can't get into it all now, but you should not run multiple products that
do the same thing.
get rid of registry mechanic, the other registry cleaner and spywaredetector
keep the webroot, it is much better than the spyware portion of
symantec, but i would disable that part of symantec.

you have logitech/microsoft and bluetooth stuff all conflicting, which
is directly your problem.

i would also get rid of all the installshield entries and java entries.


> C:\Program Files\SpywareDetector\SDService.exe
> C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
> C:\DOCUME~1\CARMEN~1\LOCALS~1\Temp\clclean.0001
> C:\Program Files\SpywareDetector\SDSystemTray.exe
> C:\Program Files\Registry Cleaner\RCSystemTray.exe


> C:\Program Files\Microsoft IntelliType Pro\itype.exe
> C:\Program Files\Dell Support\DSAgnt.exe
> C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe
> C:\Program Files\Logitech\SetPoint\SetPoint.exe
> C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
> C:\Program Files\iolo\System Mechanic 6\SMTrayNotify.exe



> O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
> C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll


> O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
> O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common
> Files\InstallShield\UpdateService\issch.exe" -start
> O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common
> Files\InstallShield\UpdateService\isuspm.exe" -startup
> O4 - HKLM\..\Run: [SystemTraySD] C:\Program
> Files\SpywareDetector\SDSystemTray.exe
> O4 - HKLM\..\Run: [SDAutoLiveupdate] C:\Program
> Files\SpywareDetector\LiveUpdateSD.exe -AUTO
> O4 - HKLM\..\Run: [RCSystemTray] C:\Program Files\Registry
> Cleaner\RCSystemTray.exe
> O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType
> Pro\itype.exe"
> O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] "C:\Program
> Files\Common Files\Logitech\khalshared\KHALMNPR.EXE"
> O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic
> 6\SMSystemAnalyzer.exe"
> O4 - Global Startup: Logitech SetPoint.lnk = ?


> O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
> C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
> O9 - Extra 'Tools' menuitem: Sun Java Console -
> {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
> Files\Java\jre1.5.0_06\bin\ssv.dll


> O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
> C:\WINDOWS\system32\Shdocvw.dll


> O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -
> %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
> O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
> {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network
> Diagnostic\xpnetdiag.exe (file missing)


> O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} -
> http://www.errornuker.com/products/e...rInstaller.exe


> O20 - Winlogon Notify: SDNotify - C:\Program
> Files\SpywareDetector\SDNotify.dll (file missing)


> O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll


 
Reply With Quote
 
Carmen O'Donnell
Guest
Posts: n/a

 
      12-05-2006, 06:07 PM
Sorry, forgot to add to my original post. Just ignore


"Notan" <> wrote in message
news:...
> Carmen O'Donnell wrote:
>>
>> Logfile of HijackThis v1.99.1
>> Scan saved at 12:37:56 PM, on 12/5/2006
>> Platform: Windows XP SP2 (WinNT 5.01.2600)
>> MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
>>
>> <snip>

>
> Uh, Carmen?
>
> Who was this SUPPOSED TO be directed to?
>
> Notan



 
Reply With Quote
 
Carmen O'Donnell
Guest
Posts: n/a

 
      12-05-2006, 06:48 PM
The logitech software is for the mouse only. It does not have a keyboard
option in the toolbox. I don't know about the bluetooth. The mouse is
bluetooth but can I disable the bluetooth on the mouse only and just leave
the mouse as is. It's not the features of the mouse so much as I like it
because there are not batteries to contend with. Additionally, I installed
ALL the same items on my notebook - logitech mouse, microsoft keyboard and
it is also bluetooth capable and did not have this problem on the notebook.
The Dell is a year old and the HP 11months old. One would think the same
problem would have appeared on the notebook.

To be honest, I think when I come home from the doctor today I may call Dell
to help me reformat (still learning I'm 68yrs old and still fooling
around with these things, but I really enjoy my computer. I am disabled also
and it is a tremendous distraction for me, especially when I have to figure
out problems

I just hope the reformatting will solve the issue. When I do, would you
suggest I install the keyboard BEFORE the mouse. The old 2 button mouse has
no problem. If I do , I might call Logitech for advice on ridding the
system of old Logitech KEYBOARD files (not mouse files). Guess I just don't
give up huh!!

Thanks for all your help. Having problems and fixing them myself helps me
learn more and heaven know there is so much to learn. Started with 3.1 to
learn MS Word to find a job about 10 years ago. Guess what, I still don't
know all about Word but have found hobby that is very fulfilling to me.

Thanks again and I WILL let you know what the outcome is

PS: I really like the System Mechanic, don't want to give it up but the
rest is not a problem I don't know how to get rid of "i would also get
rid of all the installshield entries and java entries" as you said . How do
I do that.

Thanks
Carmen

"Jay B" <> wrote in message
news:Ouidh.819$...
> thanks for posting the log.
> you do have a lot of bloat and crap running that would certainly affect
> your problem.
> can't get into it all now, but you should not run multiple products that
> do the same thing.
> get rid of registry mechanic, the other registry cleaner and
> spywaredetector
> keep the webroot, it is much better than the spyware portion of symantec,
> but i would disable that part of symantec.
>
> you have logitech/microsoft and bluetooth stuff all conflicting, which is
> directly your problem.
>
> i would also get rid of all the installshield entries and java entries.
>
>
>> C:\Program Files\SpywareDetector\SDService.exe
>> C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
>> C:\DOCUME~1\CARMEN~1\LOCALS~1\Temp\clclean.0001
>> C:\Program Files\SpywareDetector\SDSystemTray.exe
>> C:\Program Files\Registry Cleaner\RCSystemTray.exe

>
>> C:\Program Files\Microsoft IntelliType Pro\itype.exe
>> C:\Program Files\Dell Support\DSAgnt.exe
>> C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe
>> C:\Program Files\Logitech\SetPoint\SetPoint.exe
>> C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
>> C:\Program Files\iolo\System Mechanic 6\SMTrayNotify.exe

>
>
>> O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
>> C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

>
>> O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
>> O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common
>> Files\InstallShield\UpdateService\issch.exe" -start
>> O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common
>> Files\InstallShield\UpdateService\isuspm.exe" -startup
>> O4 - HKLM\..\Run: [SystemTraySD] C:\Program
>> Files\SpywareDetector\SDSystemTray.exe
>> O4 - HKLM\..\Run: [SDAutoLiveupdate] C:\Program
>> Files\SpywareDetector\LiveUpdateSD.exe -AUTO
>> O4 - HKLM\..\Run: [RCSystemTray] C:\Program Files\Registry
>> Cleaner\RCSystemTray.exe
>> O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType
>> Pro\itype.exe"
>> O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] "C:\Program
>> Files\Common Files\Logitech\khalshared\KHALMNPR.EXE"
>> O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System
>> Mechanic 6\SMSystemAnalyzer.exe"
>> O4 - Global Startup: Logitech SetPoint.lnk = ?

>
>> O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
>> C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
>> O9 - Extra 'Tools' menuitem: Sun Java Console -
>> {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
>> Files\Java\jre1.5.0_06\bin\ssv.dll

>
>> O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
>> C:\WINDOWS\system32\Shdocvw.dll

>
>> O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -
>> %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
>> O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
>> {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network
>> Diagnostic\xpnetdiag.exe (file missing)

>
>> O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} -
>> http://www.errornuker.com/products/e...rInstaller.exe

>
>> O20 - Winlogon Notify: SDNotify - C:\Program
>> Files\SpywareDetector\SDNotify.dll (file missing)

>
>> O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll

>



 
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Jay B
Guest
Posts: n/a

 
      12-05-2006, 06:56 PM
i admire your quest for knowledge at your age.
that's the secret to living long, keep learning.

taking something out means to remove it from add/remove, or simply check
the box in hijackthis and say fix and it will remove it from the startup
and from memory. the beauty of hijackthis is that it makes a log and
backup of what you remove so you can put them back if needed.

good luck.
generally you dont need to run so many things on the computer.
if you were to do a fresh install of windows by booting from the cd and
erasing your hard drive, formatting, and reinstalling everything, then
you would see a tremendous improvement over what you have now. then
just install the items you really need, the order doesnt really matter.
be prepared to backup your data first if you want, and get a copy of the
dell drivers folder from the root of the c drive. you may need this
after you reformat.


Carmen O'Donnell wrote:
> The logitech software is for the mouse only. It does not have a keyboard
> option in the toolbox. I don't know about the bluetooth. The mouse is
> bluetooth but can I disable the bluetooth on the mouse only and just leave
> the mouse as is. It's not the features of the mouse so much as I like it
> because there are not batteries to contend with. Additionally, I installed
> ALL the same items on my notebook - logitech mouse, microsoft keyboard and
> it is also bluetooth capable and did not have this problem on the notebook.
> The Dell is a year old and the HP 11months old. One would think the same
> problem would have appeared on the notebook.
>
> To be honest, I think when I come home from the doctor today I may call Dell
> to help me reformat (still learning I'm 68yrs old and still fooling
> around with these things, but I really enjoy my computer. I am disabled also
> and it is a tremendous distraction for me, especially when I have to figure
> out problems
>
> I just hope the reformatting will solve the issue. When I do, would you
> suggest I install the keyboard BEFORE the mouse. The old 2 button mouse has
> no problem. If I do , I might call Logitech for advice on ridding the
> system of old Logitech KEYBOARD files (not mouse files). Guess I just don't
> give up huh!!
>
> Thanks for all your help. Having problems and fixing them myself helps me
> learn more and heaven know there is so much to learn. Started with 3.1 to
> learn MS Word to find a job about 10 years ago. Guess what, I still don't
> know all about Word but have found hobby that is very fulfilling to me.
>
> Thanks again and I WILL let you know what the outcome is
>
> PS: I really like the System Mechanic, don't want to give it up but the
> rest is not a problem I don't know how to get rid of "i would also get
> rid of all the installshield entries and java entries" as you said . How do
> I do that.
>
> Thanks
> Carmen
>
> "Jay B" <> wrote in message
> news:Ouidh.819$...
>> thanks for posting the log.
>> you do have a lot of bloat and crap running that would certainly affect
>> your problem.
>> can't get into it all now, but you should not run multiple products that
>> do the same thing.
>> get rid of registry mechanic, the other registry cleaner and
>> spywaredetector
>> keep the webroot, it is much better than the spyware portion of symantec,
>> but i would disable that part of symantec.
>>
>> you have logitech/microsoft and bluetooth stuff all conflicting, which is
>> directly your problem.
>>
>> i would also get rid of all the installshield entries and java entries.
>>
>>
>>> C:\Program Files\SpywareDetector\SDService.exe
>>> C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
>>> C:\DOCUME~1\CARMEN~1\LOCALS~1\Temp\clclean.0001
>>> C:\Program Files\SpywareDetector\SDSystemTray.exe
>>> C:\Program Files\Registry Cleaner\RCSystemTray.exe
>>> C:\Program Files\Microsoft IntelliType Pro\itype.exe
>>> C:\Program Files\Dell Support\DSAgnt.exe
>>> C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe
>>> C:\Program Files\Logitech\SetPoint\SetPoint.exe
>>> C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
>>> C:\Program Files\iolo\System Mechanic 6\SMTrayNotify.exe

>>
>>> O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
>>> C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
>>> O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
>>> O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common
>>> Files\InstallShield\UpdateService\issch.exe" -start
>>> O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common
>>> Files\InstallShield\UpdateService\isuspm.exe" -startup
>>> O4 - HKLM\..\Run: [SystemTraySD] C:\Program
>>> Files\SpywareDetector\SDSystemTray.exe
>>> O4 - HKLM\..\Run: [SDAutoLiveupdate] C:\Program
>>> Files\SpywareDetector\LiveUpdateSD.exe -AUTO
>>> O4 - HKLM\..\Run: [RCSystemTray] C:\Program Files\Registry
>>> Cleaner\RCSystemTray.exe
>>> O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType
>>> Pro\itype.exe"
>>> O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] "C:\Program
>>> Files\Common Files\Logitech\khalshared\KHALMNPR.EXE"
>>> O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System
>>> Mechanic 6\SMSystemAnalyzer.exe"
>>> O4 - Global Startup: Logitech SetPoint.lnk = ?
>>> O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
>>> C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
>>> O9 - Extra 'Tools' menuitem: Sun Java Console -
>>> {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
>>> Files\Java\jre1.5.0_06\bin\ssv.dll
>>> O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
>>> C:\WINDOWS\system32\Shdocvw.dll
>>> O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -
>>> %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
>>> O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
>>> {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network
>>> Diagnostic\xpnetdiag.exe (file missing)
>>> O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} -
>>> http://www.errornuker.com/products/e...rInstaller.exe
>>> O20 - Winlogon Notify: SDNotify - C:\Program
>>> Files\SpywareDetector\SDNotify.dll (file missing)
>>> O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll

>
>

 
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Colin Wilson
Guest
Posts: n/a

 
      12-05-2006, 08:42 PM
> O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} -
> http://www.errornuker.com/products/e...rInstaller.exe
> O20 - Winlogon Notify: SDNotify - C:\Program
> Files\SpywareDetector\SDNotify.dll (file missing)


I have doubts about the multiple entries for Spyware Detector - it used
to appear on SpywareWarrior as rogue / suspect, although it would appear
they've cleaned up their act a little

http://spywarewarrior.com/rogue_anti-spyware.htm

"Note on Spyware Detector: Spyware Detector was listed on this page
because of concerns with false positives. Testing with the latest
version of Spyware Detector indicates that the problems with earlier
versions have been satisfactorily resolved. Thus, we can no longer
consider Spyware Detector to be "rogue/suspect" anti-spyware."

ErrorNukerInstaller is "open to debate" over at CastleCops

http://www.castlecops.com/atxlist-1479.html
 
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