HP 2200 problem

Hi, have an HP LJ 2200 DTN in a small office setting working fine for
several years until recently. Printer no longer shows up in list of
available printers. I have checked the network connection to the
printer and it is fine. The JetDirect card shows green lights. I have
taken the card out and reseated it. On the printer configuration page
though the EIO entry indicates empty. How does one determine if the
JetDirect card has gone bad? What else can I test out?

thanks, k

<> wrote:
> Hi, have an HP LJ 2200 DTN in a small office setting working fine for
> several years until recently. Printer no longer shows up in list of
> available printers. I have checked the network connection to the
> printer and it is fine. The JetDirect card shows green lights. I have
> taken the card out and reseated it. On the printer configuration page
> though the EIO entry indicates empty. How does one determine if the
> JetDirect card has gone bad? What else can I test out?

First, replace the network cable to verify that it hasn't failed. Link
lights are not the same as a working connection.

Use ping/telnet/ftp to see if the JetDirect is alive. Use a web browser
to see if the JetDirect's web page will come up.

A "reset to factory defaults" on the LJ2200 is worth a try, too, but I
don't know how to make it do that.

--
Warren Block * Rapid City, South Dakota * USA

wrote:
>Hi, have an HP LJ 2200 DTN in a small office setting working fine for
>several years until recently. Printer no longer shows up in list of
>available printers. I have checked the network connection to the
>printer and it is fine. The JetDirect card shows green lights. I have
>taken the card out and reseated it. On the printer configuration page
>though the EIO entry indicates empty. How does one determine if the
>JetDirect card has gone bad? What else can I test out?
>
>thanks, k


With the Jetdirect card installed and the printer powered on print a
configuration page by pressing the GO and JOB CANCEL buttons simultaneously,
the second page that prints will provide the Jetdirect information. If only one
page prints the indication is that the printer cannot find the Jetdirect card.
If the second page prints, check the ip address is valid as well as the other
network information. If there is a valid ip address, from the PC select RUN and
type
ping XXX.XXX.XXX.XXX
where XXX etc is the ip adddress on the printout and see if the printer
responds, if it does then the Jetdirect card is working correctly and you may
have a cable or PC problem.

NVRAM reset for the LJ2200 is as follows.
*Caution - this will reset the the jetdirect card parameters including the ip
address etc. To prevent this happening, remove the jetdirect card before
initiating a cold reset.*
Turn printer power off.
Press and HOLD the GO button.
Turn printer power on, continue to hold GO until all three lights turn on,
release GO.
Wait until the light sequence stops.

Tony
MS MVP Printing/Imaging