A puzzling issue - I have paviliion running win xp sp2 (about 4 years old)
and have a minor glitch when I print a document from powerpoint 2003. I was
able to find a newer driver (from late 2001) and tried to install it. But
the printer driver assistant "wants to close" and send error message to
microsoft. I have tried several times to do this update but it fails. I
tried uninstalling the software from add/remove programs but nothing happens
when I try to do that. HP support had me modify the registry and remove
a subfolder relating to this printer, but that also did not help and i used
system restore to revert. I also tried using the installation cd to
remove. it did its routine but did not remove anything and the printer
still works. I cannot help but wonder if the driver install program is
defective.
Since i can work around the glitch I am ready to give up - but thought I
would ask about this
alan
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