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hp 906c printer - cannot install new driver - on hp pavillion

 
 





















Alan
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      12-10-2005, 05:50 PM


A puzzling issue - I have paviliion running win xp sp2 (about 4 years old)
and have a minor glitch when I print a document from powerpoint 2003. I was
able to find a newer driver (from late 2001) and tried to install it. But
the printer driver assistant "wants to close" and send error message to
microsoft. I have tried several times to do this update but it fails. I
tried uninstalling the software from add/remove programs but nothing happens
when I try to do that. HP support had me modify the registry and remove
a subfolder relating to this printer, but that also did not help and i used
system restore to revert. I also tried using the installation cd to
remove. it did its routine but did not remove anything and the printer
still works. I cannot help but wonder if the driver install program is
defective.

Since i can work around the glitch I am ready to give up - but thought I
would ask about this

alan


 
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Alan
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      12-16-2005, 01:01 AM
HP 960C

My mistake
"Alan" <> wrote in message
news:YzEmf.6136$...
>A puzzling issue - I have paviliion running win xp sp2 (about 4 years old)
>and have a minor glitch when I print a document from powerpoint 2003. I
>was able to find a newer driver (from late 2001) and tried to install it.
>But the printer driver assistant "wants to close" and send error message to
>microsoft. I have tried several times to do this update but it fails. I
>tried uninstalling the software from add/remove programs but nothing
>happens when I try to do that. HP support had me modify the registry
>and remove a subfolder relating to this printer, but that also did not help
>and i used system restore to revert. I also tried using the installation
>cd to remove. it did its routine but did not remove anything and the
>printer still works. I cannot help but wonder if the driver install
>program is defective.
>
> Since i can work around the glitch I am ready to give up - but thought I
> would ask about this
>
> alan
>



 
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