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HP Director problem with IE7?

 
 





















Joe
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      04-15-2007, 03:55 PM


The following message I had posted in several other newsgroups, because I
didn't know about this one. So, I see that HP has at
http://h10025.www1.hp.com/ewfrf/wc/g...hpr_R1002_USEN
a half ass fix for the problem- but HP warns that they'll NOT release a full
Vista Driver for their earlier printers/scanners that had come with the
Director software- SO, though they now have that simplified driver for
Windows, will it work OK? When the problem first arose, after installing
IE7- the Director problem caused my system to fail and I had to reinstall
everything.

*******************
I'm responding to Gerry's message of Jan. 19 - where he replied to my
problem with my scanjet 4570c and IE 7. At that time I had to reinstall my
entire system after it progressively went south. Of course I didn't
reinstall IE 7.

I now have a new Dell with Vista. I just went to the link that Gerry gives
and I see that HP does offer a Vista "basic" driver but warns it won't offer
all the features. After the nightmare I went through due to this problem I'm
cautious about downloading this driver on my new Dell. Perhaps I'd be better
off buying a new scanner that is fully Vista compatible. HP says here that
it won't be offering a full Vista driver for this scanjet. Sheesh! I'm not
happy about this!

Has anyone here downloaded this Vista driver?

Joe


"Gerry Cornell" <> wrote in message
news:%238xWo2$...
> What Joe might have included:
> http://h10025.www1.hp.com/ewfrf/wc/g...hpr_R1002_USEN
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> Joe wrote:
>> Several weeks ago, I discovered that IE 7 was automatically
>> downloaded- so I installed it. Then I started having problems- I
>> couldn't run HP's Director program for printers, scanners and all in
>> one units. Because I'm always making changes to my computer, I didn't
>> connect the dots back to the IE 7 installation.
>>
>> As I tried to fix Director, my computer became ever more unstable
>> until I had to reformat and reinstall everything, which made me
>> rather unhappy- especially not knowing what caused the problem.
>>
>> So, I was happy to read in the Feb. issue of PC World that this is a
>> known problem- IE7 causes the Director program to fail. On page 47,
>> it does give an URL to a fix.
>>
>> So, beware of this bug, unless you like formatting and reinstalling
>> everything!
>>
>> Joe

>




 
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