HP Elite m9070a Desktop - burn Audio CD problem

Hi Everyone

I know this is a hardware related forum but I have tried nearly everything
and others are suggesting I may have a hardware issue.
My problem is basically that I can not play a burnt Audio CD on any home CD
player. Yes it plays on my 2 month old HP computer but nowhere else.
For those about to ask;
I am using CD-R discs
I am finalising the CD
I have so far tried 5 different branded CD's
I have used the OEM Roxio Basic Creator V9 product, Windows Media Player and
a freeware burner called Burn4Free all without success.
I am not getting anywhere with HP and Roxio support. I even have some of the
Roxio Community Forum experts stumped.

I have managed to burn a successful Audio CD using the same CD media on my
old DELL computer they do play on my home CD players.

Someone has suggested that I "Contact or visit the HP website, find out
which controller the drive is connected to and look for a updated chipset
controller drivers available for it. Do the same for a firmware update for
the Drive".

Any suggestions will be much appreciated.

Thanks

Peter

If I understand what you are saying, I ran into this sort of a problem with my
son's recordings. If you are burning MP3s to a CD and expecting them to play on
an audio player in a car or a home audio player, this simply does not work. What
you need to do is convert the MP3s into analog audio tracks and burn these onto
a CD. There is freeware to do this, but the names of the programs escape me
right now.

Of the free CD burners, I prefer ImgBurn and CDBurnerXP, both of which have
explicit menus for burning analog audio tracks.

If this does not help, explain exactly with which type of file you are having
difficulty. Or maybe it is simply defective hardware... Ben Myers

On Wed, 23 Apr 2008 12:30:14 GMT, "news.bigpond.net.au"
<peter@justpostreplyplease> wrote:

>Hi Everyone
>
>I know this is a hardware related forum but I have tried nearly everything
>and others are suggesting I may have a hardware issue.
>My problem is basically that I can not play a burnt Audio CD on any home CD
>player. Yes it plays on my 2 month old HP computer but nowhere else.
>For those about to ask;
>I am using CD-R discs
>I am finalising the CD
>I have so far tried 5 different branded CD's
>I have used the OEM Roxio Basic Creator V9 product, Windows Media Player and
>a freeware burner called Burn4Free all without success.
>I am not getting anywhere with HP and Roxio support. I even have some of the
>Roxio Community Forum experts stumped.
>
>I have managed to burn a successful Audio CD using the same CD media on my
>old DELL computer they do play on my home CD players.
>
>Someone has suggested that I "Contact or visit the HP website, find out
>which controller the drive is connected to and look for a updated chipset
>controller drivers available for it. Do the same for a firmware update for
>the Drive".
>
>Any suggestions will be much appreciated.
>
>Thanks
>
>Peter

Can anyone tell me why I can burn a same branded CD-R's on my old Dell
computer where a home CD player recognises the disc but when I do a same
burn on my HP computer the home CD player does not recognise the same
branded CD-R?
Are some drive burners different from others in how they burn?
My burner in my HP computer is an ATAPI DVD A DH16A1L ATA Device and I have
confirmed I have the latest driver and firmware and I ran the Hardware
Diagnostic test and found no errors.


"Ben Myers" <> wrote in message
news:...
> If I understand what you are saying, I ran into this sort of a problem
> with my
> son's recordings. If you are burning MP3s to a CD and expecting them to
> play on
> an audio player in a car or a home audio player, this simply does not
> work. What
> you need to do is convert the MP3s into analog audio tracks and burn these
> onto
> a CD. There is freeware to do this, but the names of the programs escape
> me
> right now.
>
> Of the free CD burners, I prefer ImgBurn and CDBurnerXP, both of which
> have
> explicit menus for burning analog audio tracks.
>
> If this does not help, explain exactly with which type of file you are
> having
> difficulty. Or maybe it is simply defective hardware... Ben Myers
>
> On Wed, 23 Apr 2008 12:30:14 GMT, "news.bigpond.net.au"
> <peter@justpostreplyplease> wrote:
>
>>Hi Everyone
>>
>>I know this is a hardware related forum but I have tried nearly everything
>>and others are suggesting I may have a hardware issue.
>>My problem is basically that I can not play a burnt Audio CD on any home
>>CD
>>player. Yes it plays on my 2 month old HP computer but nowhere else.
>>For those about to ask;
>>I am using CD-R discs
>>I am finalising the CD
>>I have so far tried 5 different branded CD's
>>I have used the OEM Roxio Basic Creator V9 product, Windows Media Player
>>and
>>a freeware burner called Burn4Free all without success.
>>I am not getting anywhere with HP and Roxio support. I even have some of
>>the
>>Roxio Community Forum experts stumped.
>>
>>I have managed to burn a successful Audio CD using the same CD media on my
>>old DELL computer they do play on my home CD players.
>>
>>Someone has suggested that I "Contact or visit the HP website, find out
>>which controller the drive is connected to and look for a updated chipset
>>controller drivers available for it. Do the same for a firmware update for
>>the Drive".
>>
>>Any suggestions will be much appreciated.
>>
>>Thanks
>>
>>Peter

Possible causes, because I doubt that what you are doing on both computers is
"the same":
1. Defective device.
2. Incorrectly functioning software.
3. Different software used for burning?
4. Software on HP does not support burning audio tracks.
5. Incorrect procedure, burning digital instead of audio.

The driver software at the level of the operating system has absolutely no
effect on the process of burning CDs. A firmware update may have corrected a
functional glitch in the device. The CD and DVD burning process is 100% under
the control of whatever software application is used to burn the blank media. So
let's get specific.

1. What software do you use on your Dell to burn CDs?
2. What software do you use on your HP to burn CDs?
3. Please confirm that you are, in fact, burning AUDIO tracks on both computers.

If you happen to be using Windows own built-in CD burning software, AFAIK it is
entirely inadequate to the task of burning AUDIO tracks. Provide more details,
please, rather than a rant.

I'll repeat that I have used the 100% free and 100% functional IMGBURN software
to burn audio tracks. You might download it and give it a try. It does not
interfere with whatever other CD/DVD burning software you may have... Ben Myers

On Fri, 25 Apr 2008 08:20:32 GMT, "news.bigpond.net.au"
<peter@justpostreplyplease> wrote:

>Can anyone tell me why I can burn a same branded CD-R's on my old Dell
>computer where a home CD player recognises the disc but when I do a same
>burn on my HP computer the home CD player does not recognise the same
>branded CD-R?
>Are some drive burners different from others in how they burn?
>My burner in my HP computer is an ATAPI DVD A DH16A1L ATA Device and I have
>confirmed I have the latest driver and firmware and I ran the Hardware
>Diagnostic test and found no errors.
>
>
>"Ben Myers" <> wrote in message
>news:.. .
>> If I understand what you are saying, I ran into this sort of a problem
>> with my
>> son's recordings. If you are burning MP3s to a CD and expecting them to
>> play on
>> an audio player in a car or a home audio player, this simply does not
>> work. What
>> you need to do is convert the MP3s into analog audio tracks and burn these
>> onto
>> a CD. There is freeware to do this, but the names of the programs escape
>> me
>> right now.
>>
>> Of the free CD burners, I prefer ImgBurn and CDBurnerXP, both of which
>> have
>> explicit menus for burning analog audio tracks.
>>
>> If this does not help, explain exactly with which type of file you are
>> having
>> difficulty. Or maybe it is simply defective hardware... Ben Myers
>>
>> On Wed, 23 Apr 2008 12:30:14 GMT, "news.bigpond.net.au"
>> <peter@justpostreplyplease> wrote:
>>
>>>Hi Everyone
>>>
>>>I know this is a hardware related forum but I have tried nearly everything
>>>and others are suggesting I may have a hardware issue.
>>>My problem is basically that I can not play a burnt Audio CD on any home
>>>CD
>>>player. Yes it plays on my 2 month old HP computer but nowhere else.
>>>For those about to ask;
>>>I am using CD-R discs
>>>I am finalising the CD
>>>I have so far tried 5 different branded CD's
>>>I have used the OEM Roxio Basic Creator V9 product, Windows Media Player
>>>and
>>>a freeware burner called Burn4Free all without success.
>>>I am not getting anywhere with HP and Roxio support. I even have some of
>>>the
>>>Roxio Community Forum experts stumped.
>>>
>>>I have managed to burn a successful Audio CD using the same CD media on my
>>>old DELL computer they do play on my home CD players.
>>>
>>>Someone has suggested that I "Contact or visit the HP website, find out
>>>which controller the drive is connected to and look for a updated chipset
>>>controller drivers available for it. Do the same for a firmware update for
>>>the Drive".
>>>
>>>Any suggestions will be much appreciated.
>>>
>>>Thanks
>>>
>>>Peter

HP Computer running Vista SP1
What I have specifically have done thus far with following brand CD-R disc
(Sony, Verbatim, TDK & Imation);
1. Used Roxio Creator v9 OEM / Audio / Copy Disc to copy an Original Audio
CD to a CD-R
2. Used Roxio Creator v9 OEM / Audio / Audio CD
3. Used Windows Media Player to burn an Audio CD
4. Used Burn4Free (freeware) to burn an Audio CD using Copy mode first and
then converted MP3 to Audio
5. Used Nero8 Audio Burning / Audio Disc and Copy
Analysed all CD's after burn and confirmed all were closed sessions and all
had file types of CD Audio Tracks. All CD's played on HP computer but not on
home CD player.

Using my old DELLComputer running Windows Pro 2000.
What I have specifically have done thus far with following brand CD-R disc
(Sony, Verbatim, TDK & Imation);
1. Used Easy CD Creator to copy an Audio disc and convert from MP3 to Audio.
Analysed all CD's after burn and confirmed all were closed sessions and all
had file types of CD Audio Tracks. All CD's played on Dell and HP computer
and played on home CD player.

So from the above I confirmed that the software on my HP computer is in fact
burning the Audio CDs. So I am now guessing that it may be the DVD/CD writer
(ATAPI DVD A DH16A1L ATA Device) as being the problem? I have confirmed that
I have the latest firmware and driver for this device.

I hope these details help.

Thanks

Peter



"Ben Myers" <> wrote in message
news...
> Possible causes, because I doubt that what you are doing on both computers
> is
> "the same":
> 1. Defective device.
> 2. Incorrectly functioning software.
> 3. Different software used for burning?
> 4. Software on HP does not support burning audio tracks.
> 5. Incorrect procedure, burning digital instead of audio.
>
> The driver software at the level of the operating system has absolutely no
> effect on the process of burning CDs. A firmware update may have
> corrected a
> functional glitch in the device. The CD and DVD burning process is 100%
> under
> the control of whatever software application is used to burn the blank
> media. So
> let's get specific.
>
> 1. What software do you use on your Dell to burn CDs?
> 2. What software do you use on your HP to burn CDs?
> 3. Please confirm that you are, in fact, burning AUDIO tracks on both
> computers.
>
> If you happen to be using Windows own built-in CD burning software, AFAIK
> it is
> entirely inadequate to the task of burning AUDIO tracks. Provide more
> details,
> please, rather than a rant.
>
> I'll repeat that I have used the 100% free and 100% functional IMGBURN
> software
> to burn audio tracks. You might download it and give it a try. It does
> not
> interfere with whatever other CD/DVD burning software you may have... Ben
> Myers
>
> On Fri, 25 Apr 2008 08:20:32 GMT, "news.bigpond.net.au"
> <peter@justpostreplyplease> wrote:
>
>>Can anyone tell me why I can burn a same branded CD-R's on my old Dell
>>computer where a home CD player recognises the disc but when I do a same
>>burn on my HP computer the home CD player does not recognise the same
>>branded CD-R?
>>Are some drive burners different from others in how they burn?
>>My burner in my HP computer is an ATAPI DVD A DH16A1L ATA Device and I
>>have
>>confirmed I have the latest driver and firmware and I ran the Hardware
>>Diagnostic test and found no errors.
>>
>>
>>"Ben Myers" <> wrote in message
>>news:. ..
>>> If I understand what you are saying, I ran into this sort of a problem
>>> with my
>>> son's recordings. If you are burning MP3s to a CD and expecting them to
>>> play on
>>> an audio player in a car or a home audio player, this simply does not
>>> work. What
>>> you need to do is convert the MP3s into analog audio tracks and burn
>>> these
>>> onto
>>> a CD. There is freeware to do this, but the names of the programs
>>> escape
>>> me
>>> right now.
>>>
>>> Of the free CD burners, I prefer ImgBurn and CDBurnerXP, both of which
>>> have
>>> explicit menus for burning analog audio tracks.
>>>
>>> If this does not help, explain exactly with which type of file you are
>>> having
>>> difficulty. Or maybe it is simply defective hardware... Ben Myers
>>>
>>> On Wed, 23 Apr 2008 12:30:14 GMT, "news.bigpond.net.au"
>>> <peter@justpostreplyplease> wrote:
>>>
>>>>Hi Everyone
>>>>
>>>>I know this is a hardware related forum but I have tried nearly
>>>>everything
>>>>and others are suggesting I may have a hardware issue.
>>>>My problem is basically that I can not play a burnt Audio CD on any home
>>>>CD
>>>>player. Yes it plays on my 2 month old HP computer but nowhere else.
>>>>For those about to ask;
>>>>I am using CD-R discs
>>>>I am finalising the CD
>>>>I have so far tried 5 different branded CD's
>>>>I have used the OEM Roxio Basic Creator V9 product, Windows Media Player
>>>>and
>>>>a freeware burner called Burn4Free all without success.
>>>>I am not getting anywhere with HP and Roxio support. I even have some of
>>>>the
>>>>Roxio Community Forum experts stumped.
>>>>
>>>>I have managed to burn a successful Audio CD using the same CD media on
>>>>my
>>>>old DELL computer they do play on my home CD players.
>>>>
>>>>Someone has suggested that I "Contact or visit the HP website, find out
>>>>which controller the drive is connected to and look for a updated
>>>>chipset
>>>>controller drivers available for it. Do the same for a firmware update
>>>>for
>>>>the Drive".
>>>>
>>>>Any suggestions will be much appreciated.
>>>>
>>>>Thanks
>>>>
>>>>Peter

I would agree that you have narrowed down the problem to a DVD/CD burner that is
not burning audio tracks correctly for some reason, possibly a design defect or
oversight. I can't even figure out the manufacturer of the device in your HP.

Replace it with a respected brand. LiteOn, Sony, NEC, Samsung, Toshiba (now
joint vebture with Samsung for optical drives) are all OK in my experience. None
of them are terribly expensive any more... Ben Myers

On Mon, 28 Apr 2008 11:39:07 GMT, "news.bigpond.net.au"
<peter@justpostreplyplease> wrote:

>HP Computer running Vista SP1
>What I have specifically have done thus far with following brand CD-R disc
>(Sony, Verbatim, TDK & Imation);
>1. Used Roxio Creator v9 OEM / Audio / Copy Disc to copy an Original Audio
>CD to a CD-R
>2. Used Roxio Creator v9 OEM / Audio / Audio CD
>3. Used Windows Media Player to burn an Audio CD
>4. Used Burn4Free (freeware) to burn an Audio CD using Copy mode first and
>then converted MP3 to Audio
>5. Used Nero8 Audio Burning / Audio Disc and Copy
>Analysed all CD's after burn and confirmed all were closed sessions and all
>had file types of CD Audio Tracks. All CD's played on HP computer but not on
>home CD player.
>
>Using my old DELLComputer running Windows Pro 2000.
>What I have specifically have done thus far with following brand CD-R disc
>(Sony, Verbatim, TDK & Imation);
>1. Used Easy CD Creator to copy an Audio disc and convert from MP3 to Audio.
>Analysed all CD's after burn and confirmed all were closed sessions and all
>had file types of CD Audio Tracks. All CD's played on Dell and HP computer
>and played on home CD player.
>
>So from the above I confirmed that the software on my HP computer is in fact
>burning the Audio CDs. So I am now guessing that it may be the DVD/CD writer
>(ATAPI DVD A DH16A1L ATA Device) as being the problem? I have confirmed that
>I have the latest firmware and driver for this device.
>
>I hope these details help.
>
>Thanks
>
>Peter
>
>
>
>"Ben Myers" <> wrote in message
>news.. .
>> Possible causes, because I doubt that what you are doing on both computers
>> is
>> "the same":
>> 1. Defective device.
>> 2. Incorrectly functioning software.
>> 3. Different software used for burning?
>> 4. Software on HP does not support burning audio tracks.
>> 5. Incorrect procedure, burning digital instead of audio.
>>
>> The driver software at the level of the operating system has absolutely no
>> effect on the process of burning CDs. A firmware update may have
>> corrected a
>> functional glitch in the device. The CD and DVD burning process is 100%
>> under
>> the control of whatever software application is used to burn the blank
>> media. So
>> let's get specific.
>>
>> 1. What software do you use on your Dell to burn CDs?
>> 2. What software do you use on your HP to burn CDs?
>> 3. Please confirm that you are, in fact, burning AUDIO tracks on both
>> computers.
>>
>> If you happen to be using Windows own built-in CD burning software, AFAIK
>> it is
>> entirely inadequate to the task of burning AUDIO tracks. Provide more
>> details,
>> please, rather than a rant.
>>
>> I'll repeat that I have used the 100% free and 100% functional IMGBURN
>> software
>> to burn audio tracks. You might download it and give it a try. It does
>> not
>> interfere with whatever other CD/DVD burning software you may have... Ben
>> Myers
>>
>> On Fri, 25 Apr 2008 08:20:32 GMT, "news.bigpond.net.au"
>> <peter@justpostreplyplease> wrote:
>>
>>>Can anyone tell me why I can burn a same branded CD-R's on my old Dell
>>>computer where a home CD player recognises the disc but when I do a same
>>>burn on my HP computer the home CD player does not recognise the same
>>>branded CD-R?
>>>Are some drive burners different from others in how they burn?
>>>My burner in my HP computer is an ATAPI DVD A DH16A1L ATA Device and I
>>>have
>>>confirmed I have the latest driver and firmware and I ran the Hardware
>>>Diagnostic test and found no errors.
>>>
>>>
>>>"Ben Myers" <> wrote in message
>>>news: ...
>>>> If I understand what you are saying, I ran into this sort of a problem
>>>> with my
>>>> son's recordings. If you are burning MP3s to a CD and expecting them to
>>>> play on
>>>> an audio player in a car or a home audio player, this simply does not
>>>> work. What
>>>> you need to do is convert the MP3s into analog audio tracks and burn
>>>> these
>>>> onto
>>>> a CD. There is freeware to do this, but the names of the programs
>>>> escape
>>>> me
>>>> right now.
>>>>
>>>> Of the free CD burners, I prefer ImgBurn and CDBurnerXP, both of which
>>>> have
>>>> explicit menus for burning analog audio tracks.
>>>>
>>>> If this does not help, explain exactly with which type of file you are
>>>> having
>>>> difficulty. Or maybe it is simply defective hardware... Ben Myers
>>>>
>>>> On Wed, 23 Apr 2008 12:30:14 GMT, "news.bigpond.net.au"
>>>> <peter@justpostreplyplease> wrote:
>>>>
>>>>>Hi Everyone
>>>>>
>>>>>I know this is a hardware related forum but I have tried nearly
>>>>>everything
>>>>>and others are suggesting I may have a hardware issue.
>>>>>My problem is basically that I can not play a burnt Audio CD on any home
>>>>>CD
>>>>>player. Yes it plays on my 2 month old HP computer but nowhere else.
>>>>>For those about to ask;
>>>>>I am using CD-R discs
>>>>>I am finalising the CD
>>>>>I have so far tried 5 different branded CD's
>>>>>I have used the OEM Roxio Basic Creator V9 product, Windows Media Player
>>>>>and
>>>>>a freeware burner called Burn4Free all without success.
>>>>>I am not getting anywhere with HP and Roxio support. I even have some of
>>>>>the
>>>>>Roxio Community Forum experts stumped.
>>>>>
>>>>>I have managed to burn a successful Audio CD using the same CD media on
>>>>>my
>>>>>old DELL computer they do play on my home CD players.
>>>>>
>>>>>Someone has suggested that I "Contact or visit the HP website, find out
>>>>>which controller the drive is connected to and look for a updated
>>>>>chipset
>>>>>controller drivers available for it. Do the same for a firmware update
>>>>>for
>>>>>the Drive".
>>>>>
>>>>>Any suggestions will be much appreciated.
>>>>>
>>>>>Thanks
>>>>>
>>>>>Peter