HP LaserJet 5 - paper jam - please help

I have an awful paper jam. After taking out the toner cartridge,
I can see about 1" or 2" of the paper. I tried to pull it out but
it won't budge. And, I can't see the paper from the top.
How do I clear this paper jam?

"Anna" <anna@no_thanks.com> wrote in message
news:1VB4m.2417$...

> I have an awful paper jam. After taking out the toner cartridge,
> I can see about 1" or 2" of the paper. I tried to pull it out but
> it won't budge. And, I can't see the paper from the top.
> How do I clear this paper jam?

1. Check with www.fixyourownprinter.com. If this often
happens to the LJ5 a cure may be described.
2. Recovery may require special tools. Method (a) is to
loosen the roller or whatever pinches the paper. Method (b)
(usually simpler) is to use tweezers to pull the paper out
gently, a millimetre at a time. It occasionally helps to cut the
sheet into two (if you can do so without scratching the roller)
to remove each part separately.

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

Don Phillipson wrote:
> "Anna" <anna@no_thanks.com> wrote in message
> news:1VB4m.2417$...
>
>> I have an awful paper jam. After taking out the toner cartridge,
>> I can see about 1" or 2" of the paper. I tried to pull it out but
>> it won't budge. And, I can't see the paper from the top.
>> How do I clear this paper jam?
>
> 1. Check with www.fixyourownprinter.com. If this often
> happens to the LJ5 a cure may be described.
> 2. Recovery may require special tools. Method (a) is to
> loosen the roller or whatever pinches the paper. Method (b)
> (usually simpler) is to use tweezers to pull the paper out
> gently, a millimetre at a time. It occasionally helps to cut the
> sheet into two (if you can do so without scratching the roller)
> to remove each part separately.
>

Also, it is sometimes possible to rotate one of the rollers manually,
freeing up the paper.

With LaserJet 4, 5, and the newer 4000 series of LaserJets, I have found
that persistently tugging on the jammed paper frees it up... Ben Myers

"Don Phillipson" <> wrote in message
news:h2vjfo$gkg$...
> "Anna" <anna@no_thanks.com> wrote in message
> news:1VB4m.2417$...
>
> > I have an awful paper jam. After taking out the toner cartridge,
> > I can see about 1" or 2" of the paper. I tried to pull it out but
> > it won't budge. And, I can't see the paper from the top.
> > How do I clear this paper jam?
>
> 1. Check with www.fixyourownprinter.com. If this often
> happens to the LJ5 a cure may be described.
> 2. Recovery may require special tools. Method (a) is to
> loosen the roller or whatever pinches the paper. Method (b)
> (usually simpler) is to use tweezers to pull the paper out
> gently, a millimetre at a time. It occasionally helps to cut the
> sheet into two (if you can do so without scratching the roller)
> to remove each part separately.
>
> --
> Don Phillipson
> Carlsbad Springs
> (Ottawa, Canada)
>

I cleared the paper jam using tweezers, which I tried last night but
it was too dark so I was hitting the metal (not the paper) above
the rollers at the exit. The paper was barely showing but,
luckily, I was able to "pull the paper out gently, a millimeter at a time".
That was the worst paper jam that I have ever encountered.

Thanks to all for responding.

"Adam" <adam@no_thanks.com> wrote in message
news:h2vog4$9v9$...
>
> "Don Phillipson" <> wrote in message
> news:h2vjfo$gkg$...
> > "Anna" <anna@no_thanks.com> wrote in message
> > news:1VB4m.2417$...
> >
> > > I have an awful paper jam. After taking out the toner cartridge,
> > > I can see about 1" or 2" of the paper. I tried to pull it out but
> > > it won't budge. And, I can't see the paper from the top.
> > > How do I clear this paper jam?
> >
> > 1. Check with www.fixyourownprinter.com. If this often
> > happens to the LJ5 a cure may be described.
> > 2. Recovery may require special tools. Method (a) is to
> > loosen the roller or whatever pinches the paper. Method (b)
> > (usually simpler) is to use tweezers to pull the paper out
> > gently, a millimetre at a time. It occasionally helps to cut the
> > sheet into two (if you can do so without scratching the roller)
> > to remove each part separately.
> >
> > --
> > Don Phillipson
> > Carlsbad Springs
> > (Ottawa, Canada)
> >
>
> I cleared the paper jam using tweezers, which I tried last night but
> it was too dark so I was hitting the metal (not the paper) above
> the rollers at the exit. The paper was barely showing but,
> luckily, I was able to "pull the paper out gently, a millimeter at a time".
> That was the worst paper jam that I have ever encountered.
>
> Thanks to all for responding.
>

Now I get the following message ...

"51 Printer Error, Cycle Power"

How do I fix this?

Adam wrote:
> "Adam" <adam@no_thanks.com> wrote in message
> news:h2vog4$9v9$...
>> "Don Phillipson" <> wrote in message
>> news:h2vjfo$gkg$...
>>> "Anna" <anna@no_thanks.com> wrote in message
>>> news:1VB4m.2417$...
>>>
>>>> I have an awful paper jam. After taking out the toner cartridge,
>>>> I can see about 1" or 2" of the paper. I tried to pull it out but
>>>> it won't budge. And, I can't see the paper from the top.
>>>> How do I clear this paper jam?
>>> 1. Check with www.fixyourownprinter.com. If this often
>>> happens to the LJ5 a cure may be described.
>>> 2. Recovery may require special tools. Method (a) is to
>>> loosen the roller or whatever pinches the paper. Method (b)
>>> (usually simpler) is to use tweezers to pull the paper out
>>> gently, a millimetre at a time. It occasionally helps to cut the
>>> sheet into two (if you can do so without scratching the roller)
>>> to remove each part separately.
>>>
>>> --
>>> Don Phillipson
>>> Carlsbad Springs
>>> (Ottawa, Canada)
>>>
>> I cleared the paper jam using tweezers, which I tried last night but
>> it was too dark so I was hitting the metal (not the paper) above
>> the rollers at the exit. The paper was barely showing but,
>> luckily, I was able to "pull the paper out gently, a millimeter at a time".
>> That was the worst paper jam that I have ever encountered.
>>
>> Thanks to all for responding.
>>
>
> Now I get the following message ...
>
> "51 Printer Error, Cycle Power"
>
> How do I fix this?
>
>

Here is info from the internet:

51.X PRINTER ERROR

A loss of beam-detect occurred.
X description:
1 = Beam-detect error
2 = Laser error

1. Press GO. The page containing the error will automatically be reprinted.
2. Turn the printer off and then on.
3. Reseat cables to the laser/ scanner and engine controller.
4. Replace the laser/scanner.
5. Replace the DC controller.


Since you just took care of a paper jam, and if steps 1 & 2 above do not
work, step 3 is a likely fix. Could be that one of the cables got loose
in the process of removing paper... Ben Myers

Adam wrote:
> "Adam" <adam@no_thanks.com> wrote in message
> news:h2vog4$9v9$...
>> "Don Phillipson" <> wrote in message
>> news:h2vjfo$gkg$...
>>> "Anna" <anna@no_thanks.com> wrote in message
>>> news:1VB4m.2417$...
>>>
>>>> I have an awful paper jam. After taking out the toner cartridge,
>>>> I can see about 1" or 2" of the paper. I tried to pull it out but
>>>> it won't budge. And, I can't see the paper from the top.
>>>> How do I clear this paper jam?
>>> 1. Check with www.fixyourownprinter.com. If this often
>>> happens to the LJ5 a cure may be described.
>>> 2. Recovery may require special tools. Method (a) is to
>>> loosen the roller or whatever pinches the paper. Method (b)
>>> (usually simpler) is to use tweezers to pull the paper out
>>> gently, a millimetre at a time. It occasionally helps to cut the
>>> sheet into two (if you can do so without scratching the roller)
>>> to remove each part separately.
>>>
>>> --
>>> Don Phillipson
>>> Carlsbad Springs
>>> (Ottawa, Canada)
>>>
>> I cleared the paper jam using tweezers, which I tried last night but
>> it was too dark so I was hitting the metal (not the paper) above
>> the rollers at the exit. The paper was barely showing but,
>> luckily, I was able to "pull the paper out gently, a millimeter at a time".
>> That was the worst paper jam that I have ever encountered.
>>
>> Thanks to all for responding.
>>
>
> Now I get the following message ...
>
> "51 Printer Error, Cycle Power"
>
> How do I fix this?
>
>

From the LJ5 service manual:

51 ERROR Message
The 51 ERROR, and the 41.2 ERROR are caused by Beam Detect
failures. If the beam detect signal is lost for more than 2 seconds
the error is posted as a 51 ERROR. The 41.2 ERROR can be cleared
by pressing [Continue] (or Go). The 51 ERROR may be cleared by
power cycling the printer.
Checks Action
1. Are all connectors on the DC
Controller properly seated?
Inspect connectors and wiring. Reseat or
replace cables if necessary.
2. Is the Laser/Scanner Assembly
Defective?
A defective Laser/Scanner Assembly can
cause a 51 ERROR by spinning the
scanning mirror at the wrong speed.
Replace the Laser/Scanner Assembly.
3. Is the DC Controller Defective? Replace the DC Controller.
4. Has the printer been moved from a
cold to a warm room?
Allow the printer to stand 6 hours until
any condensation has dissipated.


"Power cycle" means turn it off, wait a few minutes, and turn it back
on. If the problem was a temporary one, that should fix it. If the 51
error comes back, you may not have gotten all the paper out, or you may
have a more serious problem.

Fred

"Adam" <adam@no_thanks.com> wrote in message
news:h2vv2q$nd7$...
>
> "Adam" <adam@no_thanks.com> wrote in message
> news:h2vog4$9v9$...
> >
> > "Don Phillipson" <> wrote in message
> > news:h2vjfo$gkg$...
> > > "Anna" <anna@no_thanks.com> wrote in message
> > > news:1VB4m.2417$...
> > >
> > > > I have an awful paper jam. After taking out the toner cartridge,
> > > > I can see about 1" or 2" of the paper. I tried to pull it out but
> > > > it won't budge. And, I can't see the paper from the top.
> > > > How do I clear this paper jam?
> > >
> > > 1. Check with www.fixyourownprinter.com. If this often
> > > happens to the LJ5 a cure may be described.
> > > 2. Recovery may require special tools. Method (a) is to
> > > loosen the roller or whatever pinches the paper. Method (b)
> > > (usually simpler) is to use tweezers to pull the paper out
> > > gently, a millimetre at a time. It occasionally helps to cut the
> > > sheet into two (if you can do so without scratching the roller)
> > > to remove each part separately.
> > >
> > > --
> > > Don Phillipson
> > > Carlsbad Springs
> > > (Ottawa, Canada)
> > >
> >
> > I cleared the paper jam using tweezers, which I tried last night but
> > it was too dark so I was hitting the metal (not the paper) above
> > the rollers at the exit. The paper was barely showing but,
> > luckily, I was able to "pull the paper out gently, a millimeter at a time".
> > That was the worst paper jam that I have ever encountered.
> >
> > Thanks to all for responding.
> >
>
> Now I get the following message ...
>
> "51 Printer Error, Cycle Power"
>
> How do I fix this?
>

Thanks everyone for the responses.

I think something might have been damaged when
the paper jam was cleared. All print jobs now come out black.
And, I have to power the printer off/on after each print job.
Is this type of problem easy to fix?

What's a good laser printer to get these days without
spending a fortune (both printer and toner cartridges)?
Should I get another HP Laserjet 5?
I still have quite a few toner cartridges left.

Adam wrote:
> "Adam" <adam@no_thanks.com> wrote in message
> news:h2vv2q$nd7$...
>> "Adam" <adam@no_thanks.com> wrote in message
>> news:h2vog4$9v9$...
>>> "Don Phillipson" <> wrote in message
>>> news:h2vjfo$gkg$...
>>>> "Anna" <anna@no_thanks.com> wrote in message
>>>> news:1VB4m.2417$...
>>>>
>>>>> I have an awful paper jam. After taking out the toner cartridge,
>>>>> I can see about 1" or 2" of the paper. I tried to pull it out but
>>>>> it won't budge. And, I can't see the paper from the top.
>>>>> How do I clear this paper jam?
>>>> 1. Check with www.fixyourownprinter.com. If this often
>>>> happens to the LJ5 a cure may be described.
>>>> 2. Recovery may require special tools. Method (a) is to
>>>> loosen the roller or whatever pinches the paper. Method (b)
>>>> (usually simpler) is to use tweezers to pull the paper out
>>>> gently, a millimetre at a time. It occasionally helps to cut the
>>>> sheet into two (if you can do so without scratching the roller)
>>>> to remove each part separately.
>>>>
>>>> --
>>>> Don Phillipson
>>>> Carlsbad Springs
>>>> (Ottawa, Canada)
>>>>
>>> I cleared the paper jam using tweezers, which I tried last night but
>>> it was too dark so I was hitting the metal (not the paper) above
>>> the rollers at the exit. The paper was barely showing but,
>>> luckily, I was able to "pull the paper out gently, a millimeter at a time".
>>> That was the worst paper jam that I have ever encountered.
>>>
>>> Thanks to all for responding.
>>>
>> Now I get the following message ...
>>
>> "51 Printer Error, Cycle Power"
>>
>> How do I fix this?
>>
>
> Thanks everyone for the responses.
>
> I think something might have been damaged when
> the paper jam was cleared. All print jobs now come out black.
> And, I have to power the printer off/on after each print job.
> Is this type of problem easy to fix?
>
> What's a good laser printer to get these days without
> spending a fortune (both printer and toner cartridges)?
> Should I get another HP Laserjet 5?
> I still have quite a few toner cartridges left.
>
>

With an investment in toner cartridges, it would make good sense to get
another LaserJet 5. These are very cheap nowadays, sometimes free, and
they usually keep on running without a problem. Had a client a few
years ago who had printed over 350,000 pages on one without a service call.

If you want to move to something a little more modern, any one of the LJ
4000, 4050, or 4100 printers are excellent workhorses, the successors to
the LJ4/LJ5 family.

I took my LJ5 out of service when I moved up to an LJ4050... Ben Myers

"Ben Myers" <> wrote in message
news:h30pie$ahj$...
> Adam wrote:
> > "Adam" <adam@no_thanks.com> wrote in message
> > news:h2vv2q$nd7$...
> >> "Adam" <adam@no_thanks.com> wrote in message
> >> news:h2vog4$9v9$...
> >>> "Don Phillipson" <> wrote in message
> >>> news:h2vjfo$gkg$...
> >>>> "Anna" <anna@no_thanks.com> wrote in message
> >>>> news:1VB4m.2417$...
> >>>>
> >>>>> I have an awful paper jam. After taking out the toner cartridge,
> >>>>> I can see about 1" or 2" of the paper. I tried to pull it out but
> >>>>> it won't budge. And, I can't see the paper from the top.
> >>>>> How do I clear this paper jam?
> >>>> 1. Check with www.fixyourownprinter.com. If this often
> >>>> happens to the LJ5 a cure may be described.
> >>>> 2. Recovery may require special tools. Method (a) is to
> >>>> loosen the roller or whatever pinches the paper. Method (b)
> >>>> (usually simpler) is to use tweezers to pull the paper out
> >>>> gently, a millimetre at a time. It occasionally helps to cut the
> >>>> sheet into two (if you can do so without scratching the roller)
> >>>> to remove each part separately.
> >>>>
> >>>> --
> >>>> Don Phillipson
> >>>> Carlsbad Springs
> >>>> (Ottawa, Canada)
> >>>>
> >>> I cleared the paper jam using tweezers, which I tried last night but
> >>> it was too dark so I was hitting the metal (not the paper) above
> >>> the rollers at the exit. The paper was barely showing but,
> >>> luckily, I was able to "pull the paper out gently, a millimeter at a
time".
> >>> That was the worst paper jam that I have ever encountered.
> >>>
> >>> Thanks to all for responding.
> >>>
> >> Now I get the following message ...
> >>
> >> "51 Printer Error, Cycle Power"
> >>
> >> How do I fix this?
> >>
> >
> > Thanks everyone for the responses.
> >
> > I think something might have been damaged when
> > the paper jam was cleared. All print jobs now come out black.
> > And, I have to power the printer off/on after each print job.
> > Is this type of problem easy to fix?
> >
> > What's a good laser printer to get these days without
> > spending a fortune (both printer and toner cartridges)?
> > Should I get another HP Laserjet 5?
> > I still have quite a few toner cartridges left.
> >
>
> With an investment in toner cartridges, it would make good sense to get
> another LaserJet 5. These are very cheap nowadays, sometimes free, and
> they usually keep on running without a problem. Had a client a few
> years ago who had printed over 350,000 pages on one without a service call.
>
> If you want to move to something a little more modern, any one of the LJ
> 4000, 4050, or 4100 printers are excellent workhorses, the successors to
> the LJ4/LJ5 family.
>
> I took my LJ5 out of service when I moved up to an LJ4050... Ben Myers
>

Thanks, I'll look into the differences between the 4000, 4050 and 4100.
If they're not too expensive and do not require costly toner cartridges,
I might just buy one.