HP Pavilion notebook hangs at splash screen

When I power on my N3150 notebook it gets to the 'Pavilion' splash
screen and goes no further. I haven't added any new hardware. I've
tried removing the battery as well as disconnecting AC power for
several minutes.

Anybody experience the same problem?

Jeff

"Jeff" <> wrote in message
news: om...
> When I power on my N3150 notebook it gets to the 'Pavilion' splash
> screen and goes no further. I haven't added any new hardware. I've
> tried removing the battery as well as disconnecting AC power for
> several minutes.
>
> Anybody experience the same problem?
>
> Jeff

Did you try the reset button? When I first purchased my notebook
ZE4420US last July the whole thing did the same thing. I had to power
it up via the reset button.

I called HP no support and they told me to use the restore cd's and we
went through the whole restore process. It turned out that the factory
did not install the whatever properly and after this was done the
problem never cropped back.

However please note heat can cause the same problem you describe as
well as a bad Hard Drive (That also crapped out on me 35 days after
purchase and HP never replaced it since they are the worst company for
service and support) Sort of like the old Packard Bell computers.

Elector

Nah, eMachines has them beat by a country mile... (LOL).....
~~~~~~~~~~~~~~Ewww.....

I did just have to call them (HP tech) recently, and once again, I
could not understand most of what the man (?) at the other end of the
phone was saying..His thickly accented, sing-song English combined
with the long distance line made comprehension almost impossible...

He might have been giving out proper troubleshooting, but when you
cannot understand every other word, it makes it very difficult to deal
with a problem...

I dread having to deal with them for this reason alone.

just my .02.cents...

JM

On Wed, 19 May 2004 20:47:42 GMT, "Elector" <>
wrote:

>I called HP no support and they told me to use the restore cd's and we
>went through the whole restore process. It turned out that the factory
>did not install the whatever properly and after this was done the
>problem never cropped back.
>
>However please note heat can cause the same problem you describe as
>well as a bad Hard Drive (That also crapped out on me 35 days after
>purchase and HP never replaced it since they are the worst company for
>service and support) Sort of like the old Packard Bell computers.
>
>Elector
>

I tried the reset button to no avail. It reboots and hangs at the same
spot. I hit F2 but can't even get into BIOS setup. After reading some
of the posts, I'm skeptical that calling HP support will get me
anywhere.

> Did you try the reset button? When I first purchased my notebook
> ZE4420US last July the whole thing did the same thing. I had to power
> it up via the reset button.
>
> I called HP no support and they told me to use the restore cd's and we
> went through the whole restore process. It turned out that the factory
> did not install the whatever properly and after this was done the
> problem never cropped back.
>
> However please note heat can cause the same problem you describe as
> well as a bad Hard Drive (That also crapped out on me 35 days after
> purchase and HP never replaced it since they are the worst company for
> service and support) Sort of like the old Packard Bell computers.
>
> Elector

"Jeff" <> wrote in message
news: m...
> I tried the reset button to no avail. It reboots and hangs at the same
> spot. I hit F2 but can't even get into BIOS setup. After reading some
> of the posts, I'm skeptical that calling HP support will get me
> anywhere.
>

I would then try the start of the machine with the Windows XP or restore CD
and see if that will get you going. You make a repair via the Restore
process.
I would hazard a guess that something is not loading properly and I would
opt for the full restore back to factory specs.

HP "Makers of Junk Computers" and "Terrible Support"...But your experience
may be different.

Elector