HP Photosmart C8180 install problems

I am trying to install a new Photosmart C8180 All-in-one computer on
an HP m7250n Pavilion desktop Media Center computer.

The installation appears to proceed normally but when complete, the
computer can't see the printer. There is no icon on the printer/faxes
page on the control panel, and the HP Solution Center says "No HP
devices detected" when asked.

One of the HP techs had me install HP 990c drivers, and those drivers
can make the printer print, but scanning doesn't work. I've spoken to
five of these folks so far and they seem mostly clueless. Their
guidance is usually just to uninstall the software and start over.

I've tried both wireless and wired (ethernet) connections for the
install.

Got any ideas?

Any help will be HUGELY appreciated.

Lew

I have always had problems installing any of my HP printers. What I have
tried lately is to go to start/type msconfig.exe and when the window opens I
disable any third party utility type programs in BOTH the startup tab AND
the SERVICES tab that may have protective firewalls. What I have is :
Norton firewall, Windows firewall, Windows Defender, Spysweeper . Go to
these tabs and disable any reference to them, especially the services tab
and then reboot.

Seems like HP printers don't like them. I don't know what else you have on
your system but basically most of the "utility type programs" Just scroll
down the list and ANY reference to these type programs that might be coming
to the rescue to guard againt a clean install. Then try installing the
printer drivers again ( after uninstalling them) . If all goes well, don't
forget to go back to msconfig and re-enable these programs )as I once did .
As a matter of fact, if I ever need to do a complete system recovery
(Windows Vista)I always install the printer BEFORE installing these type
programs and haven't had any problems since.Hope this helps.

Carmen


"Lew" <> wrote in message
news:aca0ca47-2077-494"2-b4ea-...
>I am trying to install a new Photosmart C8180 All-in-one computer on
> an HP m7250n Pavilion desktop Media Center computer.
>
> The installation appears to proceed normally but when complete, the
> computer can't see the printer. There is no icon on the printer/faxes
> page on the control panel, and the HP Solution Center says "No HP
> devices detected" when asked.
>
> One of the HP techs had me install HP 990c drivers, and those drivers
> can make the printer print, but scanning doesn't work. I've spoken to
> five of these folks so far and they seem mostly clueless. Their
> guidance is usually just to uninstall the software and start over.
>
> I've tried both wireless and wired (ethernet) connections for the
> install.
>
> Got any ideas?
>
> Any help will be HUGELY appreciated.
>
> Lew
>