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David Ludwig
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      05-14-2004, 07:06 PM


I recently purchased a new HP PSC 1210 all-in-one printer/scanner/copier
and installed it on a Windows XP Pro PC.

I installed the software as outlined. All works fine except when I open HP
Director, there is only an option for help or view & print. There are no
scan options. I thought maybe a bad software install, so I uninstalled and
downloaded the newest software from the HP website. After reinstalling, I
still have no scan options in HP Director. The scanner does work however as
I calibrated the ink cartridges by scanning the calibration page. Any
suggestions?

Thanks for any help.


 
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David Ludwig
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      05-14-2004, 07:29 PM
I should have looked a little harder! I found the resolution on the HP
support site:
http://h10025.www1.hp.com/ewfrf/wc/d...=c00018090#top


"David Ludwig" <> wrote in message
news:%M7pc.12862$.. .
> I recently purchased a new HP PSC 1210 all-in-one printer/scanner/copier
> and installed it on a Windows XP Pro PC.
>
> I installed the software as outlined. All works fine except when I open HP
> Director, there is only an option for help or view & print. There are no
> scan options. I thought maybe a bad software install, so I uninstalled and
> downloaded the newest software from the HP website. After reinstalling, I
> still have no scan options in HP Director. The scanner does work however

as
> I calibrated the ink cartridges by scanning the calibration page. Any
> suggestions?
>
> Thanks for any help.
>
>



 
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