HP PSC 2510 and TrayApp installer problem

Installed this and whenever I try to run either HP Director or the HP
Digital Imaging Monitor it tries to install something called TrayApp.
It then asks me to point to the trayapp.msi on the Cd but then tells
me this is not a valid installation file.

I can't seem to get anything working yet with this software

Any ideas?

Thanks
Gordon

I am having same thing.....please help.

Identical problem heere....please hlep

I get an error (1706) saying : no valid source can be found for product
TrayApp- the windows installer can not continue"
Anybody knows what is this about ?
thanks hosseind

> Gordonwrote:
Installed this and whenever I try to run either HP Director or the
HP
> Digital Imaging Monitor it tries to install something called
TrayApp.
> It then asks me to point to the trayapp.msi on the Cd but then
tells
> me this is not a valid installation file.
>
> I can't seem to get anything working yet with this software
>
> Any ideas?
>
> Thanks
> Gordon

please plaese please!!!
I'v got the same problem too and have no idea what to doo!
Enyone, help!

Thanks Carla

I finally fixed it. I had the same error for a long time. Frustrating,
isn't it!

I was online with HP support for hours.

It boils down to this. At some point, somewhere, somehow, all of you
either deleted or uninstalled some printing or imaging software components
from HP.

If you have any CD's of recently installed printer software, like I did,
insert the DVD/CD when prompted to install the TrayApp. Then, navigate to
the folder on the disk called, "TrayApp", in there you will find a .msi
installer called, "TrayApp".

Click on that, hit OK and the Imaging Monitor should extract the trayapp
automatically.

Tray App installers are on the Image Zone Disks that came with your
computer and almost alway on printer software installers.

Good luck.
Dave

This is not the solution. I have done this a half dozen times and the
problem keeps coming back.

I think the problem is somehow related to a problem with .NET. My .NET
Connection Service cannot start because it cannot find the executable
in the path. It just a hunch that, becaue HP seems to use .NET very
heavily, and, because, .NET can seem to be working while it is having
esoteric problems, that this problem lies there.

Greg Silverman
Menlo Park, CA


dmansure wrote:
> I finally fixed it. I had the same error for a long time.
Frustrating,
> isn't it!
>
> I was online with HP support for hours.
>
> It boils down to this. At some point, somewhere, somehow, all of you
> either deleted or uninstalled some printing or imaging software
components
> from HP.
>
> If you have any CD's of recently installed printer software, like I
did,
> insert the DVD/CD when prompted to install the TrayApp. Then,
navigate to
> the folder on the disk called, "TrayApp", in there you will find a
..msi
> installer called, "TrayApp".
>
> Click on that, hit OK and the Imaging Monitor should extract the
trayapp
> automatically.
>
> Tray App installers are on the Image Zone Disks that came with your
> computer and almost alway on printer software installers.
>
> Good luck.
> Dave

Ugh! Did Bill Gates or Steve Ballmer kiss Carly to get HP to use .NET ???
This is a needless complcation and explains why HP printer software installs
often get screwed up !!!! ... Ben Myers

On 27 Feb 2005 12:38:06 -0800, wrote:

>This is not the solution. I have done this a half dozen times and the
>problem keeps coming back.
>
>I think the problem is somehow related to a problem with .NET. My .NET
>Connection Service cannot start because it cannot find the executable
>in the path. It just a hunch that, becaue HP seems to use .NET very
>heavily, and, because, .NET can seem to be working while it is having
>esoteric problems, that this problem lies there.
>
>Greg Silverman
>Menlo Park, CA
>
>
>dmansure wrote:
>> I finally fixed it. I had the same error for a long time.
>Frustrating,
>> isn't it!
>>
>> I was online with HP support for hours.
>>
>> It boils down to this. At some point, somewhere, somehow, all of you
>> either deleted or uninstalled some printing or imaging software
>components
>> from HP.
>>
>> If you have any CD's of recently installed printer software, like I
>did,
>> insert the DVD/CD when prompted to install the TrayApp. Then,
>navigate to
>> the folder on the disk called, "TrayApp", in there you will find a
>.msi
>> installer called, "TrayApp".
>>
>> Click on that, hit OK and the Imaging Monitor should extract the
>trayapp
>> automatically.
>>
>> Tray App installers are on the Image Zone Disks that came with your
>> computer and almost alway on printer software installers.
>>
>> Good luck.
>> Dave
>

I had the same problem with trayapp install at windows start.

We actually fix temporarly the problem with inserting the HP CD at the
dialog box asking for stuff like "trayapp.msi" and "fax.msi".

The problem is coming back after using registry mechanic. I think it
is due to incompatibility between those both softwares. If you do not
want the problem to come again, watch the items selected by registry
mechanic and avoid deleting key referring to HP stuffs

I have an HP Officejet 7410 all in one. I get the same error after running
Registry First Aid 4.0 Loading TrayApp.msi from the setup disk does
re-enable HP DIM and it places the icon back in the system tray-- until
you run RFA 4.0 again. The registry entries that refer to TrayApp and
other essential HP Director software need to be excluded from the RFA 4.0
search, even though RFA 4.0 views these files as "safe to correct with
default suggested correction."