On Wed, 12 May 2004 16:10:42 -0600, "Quaoar" <>
wrote:
>David Merrill wrote:
>> Hi All,
>>
>> I've got a HP StorageWorks Autoloader 1/8 and decided to load in tapes
>> for the first time.
>>
>> I inserted the tape, heard an awful "wacka wacka" noise (I feel like
>> I'm calling into "Click and Clack"), and the Autoloader reports the
>> following: "ERROR! Code: 90".
>>
>> I was able to find the following URL for the Autoloader
>>
>>
>http://www.hp.com/products1/storage/...18series_tape/
>>
>> and through that find that the error code means "90 - Mechanical
>> initialization failure. The robotics is not able to move to the safe
>> mechanical initialization position. Manual intervention is necessary."
>>
>> Does anyone have experience with this scenario? I'm considering
>> cracking open the Autoloader...
>
>Manual Intervention = hammer?
>
Sheesh, Q! That's a bit extreme! Personally, I prefer smacking these
things repeatedly with my hand until they work the way I want....
In all seriousness though, Dave, since HP themselves are advising you
to "manually intervene", then it's reasonable to assume that their is
a prescribed process for doing so.
.......
Ok. Just for kicks, I just went and downloaded the user’s guide for
the "StorageWorks Ultrium 1/8 autoloader" from
http:\\h200007.www2.hp.com\bc\docs\support\Support Manual\lpg29329\lpg29329.pdf
I went through it and got a feeling for how it works. I don't know if
you have the Ultrium or not, but I figure they all operate the same
fundamental way.
I can only guess that you have a manul specific to your autoloader.
If you don't, HP offers the above as well as manuals for all its other
autoloaders.
In the manual I have, on pg 42 under "Configuring the autoloader" is a
section for "resetting the autoloader". Have you tried that? Here's
the section from my copy:
Resetting the Autoloader
This option resets the autoloader robotics and the tape drive within
the autoloader, forces a new cartridge inventory, and clears any
current error condition.
Note This option is primarily used if the autoloader is in an error
state.
To access this option, follow these steps:
1. From the Home Screen or main menu, press the [+] or [-] button
until Configuration appears on the top line of the LCD screen.
2. Press [Enter] to select.
3. Press the [+] or [-] button until Reset appears on the LCD screen.
4. Press the [Enter] button to reset the autoloader.
After initialization, the autoloader returns to normal operation and
displays the Home screen.
Also, on pg63 of my copy is a section on removing stuck cartridges.
I mention this because the first thing it tells you to do is remove
the cover to expose the robotics, so obviously if the above mentioned
procedure is unsuccessful, you can pull out the old screwdriver and
take the cover off to look inside without fear of voiding any
warrantys.
If you have to go that far, what I would do is pull the cover and
initialize the system, and then watch the robotic actions until they
get to error 90. The problem may be evident at that point and you can
fix it. I dunno, maybe some guy on the assembly line was eating a
pretzel and sneezed just as your system went by....
Beyond that, the manual also has a procedure for physically removing
and reinstalling the carriers on the belt. That might be of help, too.
Well, that's my 2 cents worth. Hope it helps get you up and running.
Mike
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