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Boris
Guest
Posts: n/a

 
      10-24-2008, 05:38 PM


I'm trying to fix my daughter's I8600, WinXPHome, SP2, over the phone.

Upon start up, she keeps getting the BSOD with:

"A problem has been detected and windows has been shut down to prevent
damage to your computer.

IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen, restart
your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly
installed. If this is a new installation, ask your hardware or
software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or
shadowing. If you need to use Safe Mode to remove or disable
components, restart your computer, press F8 to select Advanced Startup
options, and then select Safe Mode.

Techinal information:

***STOP: 0X0000000A (0xFF1701F0, 0x00000002, 0x00000000, 0x804D9B64)

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or techinal support group for
further assistance."

She hasn't installed any new software/hardware. System Restore has
not helped.

What I know so far:

When in Safe mode, the machine loads most applications fine. Word,
Excel, Picasa...
When in Safe mode, Device Manager (show hidden devices) shows no
question or exclamation marks, not even in Network Adapters.

When in Safe mode with Networking, she gets the BSOD again. This
leads me to believe there may be a networking adapter/driver issue.
Under Network Adapters, the Device Manager shows many devices, but the
main ones are:

Broadcom 440x10/100 Ethernet...
Intel Pro Wireless 2200 b/g

My first thought is to Disable each of the above, one at a time, and
see if the machine will boot up normally. If not, then Uninstall each
one, one at a time, and see if the machine boots up normally. If so,
I guess I need to reinstall the network drivers.

She has none of the Dell repair/utility/driver disks with her. She
does have access to another pc so she can download from the Dell site,
and move to her machine via flash drive.

If it turns out that the Intel Pro Wireless driver is corrupt, and she
doesn't have the disk to reinstall it, I wonder if I can install the
Wireless Zero Configuration, which should be on her hard drive.
http://support.microsoft.com/KB/871122

Does this approach sound reasonable?

I've seen the tools for analyzing dump files, but that's way beyond my
capabilities. I have to use a sledge hammer rather than a scalpel.

 
Reply With Quote
 
Daddy
Guest
Posts: n/a

 
      10-24-2008, 06:31 PM
This is not an error that is easy to fix over the phone.

STOP 0x0A: IRQL_NOT_LESS_OR_EQUAL
http://www.aumha.org/a/stop.php#0x0a

Daddy

Boris wrote:
> I'm trying to fix my daughter's I8600, WinXPHome, SP2, over the phone.
>
> Upon start up, she keeps getting the BSOD with:
>
> "A problem has been detected and windows has been shut down to prevent
> damage to your computer.
>
> IRQL_NOT_LESS_OR_EQUAL
>
> If this is the first time you've seen this stop error screen, restart
> your computer. If this screen appears again, follow these steps:
>
> Check to make sure any new hardware or software is properly
> installed. If this is a new installation, ask your hardware or
> software manufacturer for any windows updates you might need.
>
> If problems continue, disable or remove any newly installed hardware
> or software. Disable BIOS memory options such as caching or
> shadowing. If you need to use Safe Mode to remove or disable
> components, restart your computer, press F8 to select Advanced Startup
> options, and then select Safe Mode.
>
> Techinal information:
>
> ***STOP: 0X0000000A (0xFF1701F0, 0x00000002, 0x00000000, 0x804D9B64)
>
> Beginning dump of physical memory
> Physical memory dump complete.
> Contact your system administrator or techinal support group for
> further assistance."
>
> She hasn't installed any new software/hardware. System Restore has
> not helped.
>
> What I know so far:
>
> When in Safe mode, the machine loads most applications fine. Word,
> Excel, Picasa...
> When in Safe mode, Device Manager (show hidden devices) shows no
> question or exclamation marks, not even in Network Adapters.
>
> When in Safe mode with Networking, she gets the BSOD again. This
> leads me to believe there may be a networking adapter/driver issue.
> Under Network Adapters, the Device Manager shows many devices, but the
> main ones are:
>
> Broadcom 440x10/100 Ethernet...
> Intel Pro Wireless 2200 b/g
>
> My first thought is to Disable each of the above, one at a time, and
> see if the machine will boot up normally. If not, then Uninstall each
> one, one at a time, and see if the machine boots up normally. If so,
> I guess I need to reinstall the network drivers.
>
> She has none of the Dell repair/utility/driver disks with her. She
> does have access to another pc so she can download from the Dell site,
> and move to her machine via flash drive.
>
> If it turns out that the Intel Pro Wireless driver is corrupt, and she
> doesn't have the disk to reinstall it, I wonder if I can install the
> Wireless Zero Configuration, which should be on her hard drive.
> http://support.microsoft.com/KB/871122
>
> Does this approach sound reasonable?
>
> I've seen the tools for analyzing dump files, but that's way beyond my
> capabilities. I have to use a sledge hammer rather than a scalpel.
>

 
Reply With Quote
 
Boris
Guest
Posts: n/a

 
      10-24-2008, 08:08 PM
On Oct 24, 10:31*am, Daddy <da...@invalid.invalid> wrote:
> This is not an error that is easy to fix over the phone.
>
> STOP 0x0A: IRQL_NOT_LESS_OR_EQUALhttp://www.aumha.org/a/stop.php#0x0a
>
> Daddy
>
> Boris wrote:
> > I'm trying to fix my daughter's I8600, WinXPHome, SP2, over the phone.

>
> > Upon start up, she keeps getting the BSOD with:

>
> > "A problem has been detected and windows has been shut down to prevent
> > damage to your computer.

>
> > IRQL_NOT_LESS_OR_EQUAL

>
> > If this is the first time you've seen this stop error screen, restart
> > your computer. *If this screen appears again, follow these steps:

>
> > Check to make sure any new hardware or software is properly
> > installed. *If this is a new installation, ask your hardware or
> > software manufacturer for any windows updates you might need.

>
> > If problems continue, disable or remove any newly installed hardware
> > or software. *Disable BIOS memory options such as caching or
> > shadowing. *If you need to use Safe Mode to remove or disable
> > components, restart your computer, press F8 to select Advanced Startup
> > options, and then select Safe Mode.

>
> > Techinal information:

>
> > ***STOP: 0X0000000A (0xFF1701F0, 0x00000002, 0x00000000, 0x804D9B64)

>
> > Beginning dump of physical memory
> > Physical memory dump complete.
> > Contact your system administrator or techinal support group for
> > further assistance."

>
> > She hasn't installed any new software/hardware. *System Restore has
> > not helped.

>
> > What I know so far:

>
> > When in Safe mode, the machine loads most applications fine. *Word,
> > Excel, Picasa...
> > When in Safe mode, Device Manager (show hidden devices) shows no
> > question or exclamation marks, not even in Network Adapters.

>
> > When in Safe mode with Networking, she gets the BSOD again. *This
> > leads me to believe there may be a networking adapter/driver issue.
> > Under Network Adapters, the Device Manager shows many devices, but the
> > main ones are:

>
> > Broadcom 440x10/100 Ethernet...
> > Intel Pro Wireless 2200 b/g

>
> > My first thought is to Disable each of the above, one at a time, and
> > see if the machine will boot up normally. *If not, then Uninstall each
> > one, one at a time, and see if the machine boots up normally. *If so,
> > I guess I need to reinstall the network drivers.

>
> > She has none of the Dell repair/utility/driver disks with her. *She
> > does have access to another pc so she can download from the Dell site,
> > and move to her machine via flash drive.

>
> > If it turns out that the Intel Pro Wireless driver is corrupt, and she
> > doesn't have the disk to reinstall it, I wonder if I can install the
> > Wireless Zero Configuration, which should be on her hard drive.
> >http://support.microsoft.com/KB/871122

>
> > Does this approach sound reasonable?

>
> > I've seen the tools for analyzing dump files, but that's way beyond my
> > capabilities. *I have to use a sledge hammer rather than a scalpel.


I had my daughter drive to the end of the street and turn on her
laptop. It worked fine and didn't BSOD. She then drove back, got out
of the car, still with laptop on and doing fine. When she went into
her apartment, it BSOD'd.

I've had the apartment set up with a Linksys WRT54G for a long time.
Last Saturday, one of the roomies wanted to swap out the Linksys G
router for a Linksys N router, to increase speed for gaming. The
consensus was not to swap it out, but just connect the N to one of the
LAN ports on the G router. This coincides with when the BSOD started
to happen, when my daughter got back to the apartment for the first
time since the N was set up.

I've asked her to turn off the N router, and see if she can still
connect to the G router. If so, we'll have to decide if we want to
install the Windows Zero Configuration and see if that works will
work.

I sort of think it's asking for trouble having two wireless
routers,turned on, sitting on the same table, sending out signals.
But I'm no expert.
 
Reply With Quote
 
Boris
Guest
Posts: n/a

 
      10-24-2008, 09:36 PM
On Oct 24, 1:05*pm, RnR <rnrte...@gmail.com> wrote:
> On Fri, 24 Oct 2008 12:08:27 -0700 (PDT), Boris
>
>
>
> <boris-badeno...@excite.com> wrote:
> >On Oct 24, 10:31*am, Daddy <da...@invalid.invalid> wrote:
> >> This is not an error that is easy to fix over the phone.

>
> >> STOP 0x0A: IRQL_NOT_LESS_OR_EQUALhttp://www.aumha.org/a/stop.php#0x0a

>
> >> Daddy

>
> >> Boris wrote:
> >> > I'm trying to fix my daughter's I8600, WinXPHome, SP2, over the phone.

>
> >> > Upon start up, she keeps getting the BSOD with:

>
> >> > "A problem has been detected and windows has been shut down to prevent
> >> > damage to your computer.

>
> >> > IRQL_NOT_LESS_OR_EQUAL

>
> >> > If this is the first time you've seen this stop error screen, restart
> >> > your computer. *If this screen appears again, follow these steps:

>
> >> > Check to make sure any new hardware or software is properly
> >> > installed. *If this is a new installation, ask your hardware or
> >> > software manufacturer for any windows updates you might need.

>
> >> > If problems continue, disable or remove any newly installed hardware
> >> > or software. *Disable BIOS memory options such as caching or
> >> > shadowing. *If you need to use Safe Mode to remove or disable
> >> > components, restart your computer, press F8 to select Advanced Startup
> >> > options, and then select Safe Mode.

>
> >> > Techinal information:

>
> >> > ***STOP: 0X0000000A (0xFF1701F0, 0x00000002, 0x00000000, 0x804D9B64)

>
> >> > Beginning dump of physical memory
> >> > Physical memory dump complete.
> >> > Contact your system administrator or techinal support group for
> >> > further assistance."

>
> >> > She hasn't installed any new software/hardware. *System Restore has
> >> > not helped.

>
> >> > What I know so far:

>
> >> > When in Safe mode, the machine loads most applications fine. *Word,
> >> > Excel, Picasa...
> >> > When in Safe mode, Device Manager (show hidden devices) shows no
> >> > question or exclamation marks, not even in Network Adapters.

>
> >> > When in Safe mode with Networking, she gets the BSOD again. *This
> >> > leads me to believe there may be a networking adapter/driver issue.
> >> > Under Network Adapters, the Device Manager shows many devices, but the
> >> > main ones are:

>
> >> > Broadcom 440x10/100 Ethernet...
> >> > Intel Pro Wireless 2200 b/g

>
> >> > My first thought is to Disable each of the above, one at a time, and
> >> > see if the machine will boot up normally. *If not, then Uninstall each
> >> > one, one at a time, and see if the machine boots up normally. *If so,
> >> > I guess I need to reinstall the network drivers.

>
> >> > She has none of the Dell repair/utility/driver disks with her. *She
> >> > does have access to another pc so she can download from the Dell site,
> >> > and move to her machine via flash drive.

>
> >> > If it turns out that the Intel Pro Wireless driver is corrupt, and she
> >> > doesn't have the disk to reinstall it, I wonder if I can install the
> >> > Wireless Zero Configuration, which should be on her hard drive.
> >> >http://support.microsoft.com/KB/871122

>
> >> > Does this approach sound reasonable?

>
> >> > I've seen the tools for analyzing dump files, but that's way beyond my
> >> > capabilities. *I have to use a sledge hammer rather than a scalpel..

>
> >I had my daughter drive to the end of the street and turn on her
> >laptop. *It worked fine and didn't BSOD. *She then drove back, got out
> >of the car, still with laptop on and doing fine. *When she went into
> >her apartment, it BSOD'd.

>
> >I've had the apartment set up with a Linksys WRT54G for a long time.
> >Last Saturday, one of the roomies wanted to swap out the Linksys G
> >router for a Linksys N router, to increase speed for gaming. *The
> >consensus was not to swap it out, but just connect the N to one of the
> >LAN ports on the G router. *This coincides with when the BSOD started
> >to happen, when my daughter got back to the apartment for the first
> >time since the N was set up.

>
> >I've asked her to turn off the N router, and see if she can still
> >connect to the G router. *If so, we'll have to decide if we want to
> >install the Windows Zero Configuration and see if that works will
> >work.

>
> >I sort of think it's asking for trouble having two wireless
> >routers,turned on, sitting on the same table, sending out signals.
> >But I'm no expert.

>
> Boris, first of all it's been likely 5 years or more since I've had to
> mess with IRQ's so my memory isn't too good on this but as I recall,
> IRQ conflicts are due to bad or conflicting IRQs for hardware
> installations. *Sometimes the hardware will be flexible and allow you
> to pick the IRQ. * Like I said, I'm a bit fuzzy on this since it's
> been a long time since I've messed with IRQs. *I think the router
> should have no bearing on IRQs but I think you might be on the right
> track to suspect the network card. *I guess for starters I'd uninstall
> the driver for the wireless(??) adapter and then remove the wireless
> card. *Then reboot, install the adapter (use a different slot then the
> original if available), then re-install the drivers. *If this doesn't
> work, I'd have to check google or think about it after seeing what and
> when the error message occurs on the screen.
>
> Likely others will be more fresh on IRQ conflicts or just google for
> IRQ conflicts.


My daughter just wrote:

"Hi Dad!
I went outside near the apartment office and my computer turned
on fine and was able to search for wireless signals. I actually
connected to one too and it worked. Also, I asked 'roomie' to turn
off his router and then I turned on my computer, and what do you know
it worked! Then I plugged his router back in with my computer still
turned on and it went back to the blue screen. Seems pretty
convincing to me then that it's the router. Just wanted to let you
know. Now that it works in here with his router off I could even
download whatever it is I will need from here to reinstall the driver
as long as he's not using it."

So it seems that there's nothing wrong with her adapter or driver, and
she should ask roomie to be sure that his router has updated
firmware. If her wireless and his router still don't play nice, then
we may try replacing the Intel Pro Wireless with the Microsoft
Wireless Zero Configuration. We just want everyone to get along.


 
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Christopher Muto
Guest
Posts: n/a

 
      10-24-2008, 09:41 PM
which wireless card does she have?
i have had trouble with the intel a/g cards with particular routers and am
thinking that if she had one of these cards and if someone configured her
computer to connect to the new n router by default then the wireless driver
may be the source of the problem. perhaps all you need is to update the
wireless card driver with the current one listed on support.dell.com to
utilize the n router, or just remove the n router from the preferred network
list. you could try to toggle off the wireless card using the fn+wireless
function keys before it fully starts and bluescreens to allow you to work on
installing the new driver.

"Boris" <boris-> wrote in message
news:b257311f-8590-45d7-81d2-...
On Oct 24, 10:31 am, Daddy <da...@invalid.invalid> wrote:
> This is not an error that is easy to fix over the phone.
>
> STOP 0x0A: IRQL_NOT_LESS_OR_EQUALhttp://www.aumha.org/a/stop.php#0x0a
>
> Daddy
>
> Boris wrote:
> > I'm trying to fix my daughter's I8600, WinXPHome, SP2, over the phone.

>
> > Upon start up, she keeps getting the BSOD with:

>
> > "A problem has been detected and windows has been shut down to prevent
> > damage to your computer.

>
> > IRQL_NOT_LESS_OR_EQUAL

>
> > If this is the first time you've seen this stop error screen, restart
> > your computer. If this screen appears again, follow these steps:

>
> > Check to make sure any new hardware or software is properly
> > installed. If this is a new installation, ask your hardware or
> > software manufacturer for any windows updates you might need.

>
> > If problems continue, disable or remove any newly installed hardware
> > or software. Disable BIOS memory options such as caching or
> > shadowing. If you need to use Safe Mode to remove or disable
> > components, restart your computer, press F8 to select Advanced Startup
> > options, and then select Safe Mode.

>
> > Techinal information:

>
> > ***STOP: 0X0000000A (0xFF1701F0, 0x00000002, 0x00000000, 0x804D9B64)

>
> > Beginning dump of physical memory
> > Physical memory dump complete.
> > Contact your system administrator or techinal support group for
> > further assistance."

>
> > She hasn't installed any new software/hardware. System Restore has
> > not helped.

>
> > What I know so far:

>
> > When in Safe mode, the machine loads most applications fine. Word,
> > Excel, Picasa...
> > When in Safe mode, Device Manager (show hidden devices) shows no
> > question or exclamation marks, not even in Network Adapters.

>
> > When in Safe mode with Networking, she gets the BSOD again. This
> > leads me to believe there may be a networking adapter/driver issue.
> > Under Network Adapters, the Device Manager shows many devices, but the
> > main ones are:

>
> > Broadcom 440x10/100 Ethernet...
> > Intel Pro Wireless 2200 b/g

>
> > My first thought is to Disable each of the above, one at a time, and
> > see if the machine will boot up normally. If not, then Uninstall each
> > one, one at a time, and see if the machine boots up normally. If so,
> > I guess I need to reinstall the network drivers.

>
> > She has none of the Dell repair/utility/driver disks with her. She
> > does have access to another pc so she can download from the Dell site,
> > and move to her machine via flash drive.

>
> > If it turns out that the Intel Pro Wireless driver is corrupt, and she
> > doesn't have the disk to reinstall it, I wonder if I can install the
> > Wireless Zero Configuration, which should be on her hard drive.
> >http://support.microsoft.com/KB/871122

>
> > Does this approach sound reasonable?

>
> > I've seen the tools for analyzing dump files, but that's way beyond my
> > capabilities. I have to use a sledge hammer rather than a scalpel.


I had my daughter drive to the end of the street and turn on her
laptop. It worked fine and didn't BSOD. She then drove back, got out
of the car, still with laptop on and doing fine. When she went into
her apartment, it BSOD'd.

I've had the apartment set up with a Linksys WRT54G for a long time.
Last Saturday, one of the roomies wanted to swap out the Linksys G
router for a Linksys N router, to increase speed for gaming. The
consensus was not to swap it out, but just connect the N to one of the
LAN ports on the G router. This coincides with when the BSOD started
to happen, when my daughter got back to the apartment for the first
time since the N was set up.

I've asked her to turn off the N router, and see if she can still
connect to the G router. If so, we'll have to decide if we want to
install the Windows Zero Configuration and see if that works will
work.

I sort of think it's asking for trouble having two wireless
routers,turned on, sitting on the same table, sending out signals.
But I'm no expert.


 
Reply With Quote
 
Christopher Muto
Guest
Posts: n/a

 
      10-24-2008, 09:43 PM
that confirms my suspicions above... the machine fails when trying to
connect to the new n router. get it off the preferred networks list and
update the driver for the wireless card in the laptop. let us know how it
works out.

"Boris" <boris-> wrote in message
news:930f385c-b7f6-4160-b254-...
On Oct 24, 1:05 pm, RnR <rnrte...@gmail.com> wrote:
> On Fri, 24 Oct 2008 12:08:27 -0700 (PDT), Boris
>
>
>
> <boris-badeno...@excite.com> wrote:
> >On Oct 24, 10:31 am, Daddy <da...@invalid.invalid> wrote:
> >> This is not an error that is easy to fix over the phone.

>
> >> STOP 0x0A: IRQL_NOT_LESS_OR_EQUALhttp://www.aumha.org/a/stop.php#0x0a

>
> >> Daddy

>
> >> Boris wrote:
> >> > I'm trying to fix my daughter's I8600, WinXPHome, SP2, over the
> >> > phone.

>
> >> > Upon start up, she keeps getting the BSOD with:

>
> >> > "A problem has been detected and windows has been shut down to
> >> > prevent
> >> > damage to your computer.

>
> >> > IRQL_NOT_LESS_OR_EQUAL

>
> >> > If this is the first time you've seen this stop error screen, restart
> >> > your computer. If this screen appears again, follow these steps:

>
> >> > Check to make sure any new hardware or software is properly
> >> > installed. If this is a new installation, ask your hardware or
> >> > software manufacturer for any windows updates you might need.

>
> >> > If problems continue, disable or remove any newly installed hardware
> >> > or software. Disable BIOS memory options such as caching or
> >> > shadowing. If you need to use Safe Mode to remove or disable
> >> > components, restart your computer, press F8 to select Advanced
> >> > Startup
> >> > options, and then select Safe Mode.

>
> >> > Techinal information:

>
> >> > ***STOP: 0X0000000A (0xFF1701F0, 0x00000002, 0x00000000, 0x804D9B64)

>
> >> > Beginning dump of physical memory
> >> > Physical memory dump complete.
> >> > Contact your system administrator or techinal support group for
> >> > further assistance."

>
> >> > She hasn't installed any new software/hardware. System Restore has
> >> > not helped.

>
> >> > What I know so far:

>
> >> > When in Safe mode, the machine loads most applications fine. Word,
> >> > Excel, Picasa...
> >> > When in Safe mode, Device Manager (show hidden devices) shows no
> >> > question or exclamation marks, not even in Network Adapters.

>
> >> > When in Safe mode with Networking, she gets the BSOD again. This
> >> > leads me to believe there may be a networking adapter/driver issue.
> >> > Under Network Adapters, the Device Manager shows many devices, but
> >> > the
> >> > main ones are:

>
> >> > Broadcom 440x10/100 Ethernet...
> >> > Intel Pro Wireless 2200 b/g

>
> >> > My first thought is to Disable each of the above, one at a time, and
> >> > see if the machine will boot up normally. If not, then Uninstall each
> >> > one, one at a time, and see if the machine boots up normally. If so,
> >> > I guess I need to reinstall the network drivers.

>
> >> > She has none of the Dell repair/utility/driver disks with her. She
> >> > does have access to another pc so she can download from the Dell
> >> > site,
> >> > and move to her machine via flash drive.

>
> >> > If it turns out that the Intel Pro Wireless driver is corrupt, and
> >> > she
> >> > doesn't have the disk to reinstall it, I wonder if I can install the
> >> > Wireless Zero Configuration, which should be on her hard drive.
> >> >http://support.microsoft.com/KB/871122

>
> >> > Does this approach sound reasonable?

>
> >> > I've seen the tools for analyzing dump files, but that's way beyond
> >> > my
> >> > capabilities. I have to use a sledge hammer rather than a scalpel.

>
> >I had my daughter drive to the end of the street and turn on her
> >laptop. It worked fine and didn't BSOD. She then drove back, got out
> >of the car, still with laptop on and doing fine. When she went into
> >her apartment, it BSOD'd.

>
> >I've had the apartment set up with a Linksys WRT54G for a long time.
> >Last Saturday, one of the roomies wanted to swap out the Linksys G
> >router for a Linksys N router, to increase speed for gaming. The
> >consensus was not to swap it out, but just connect the N to one of the
> >LAN ports on the G router. This coincides with when the BSOD started
> >to happen, when my daughter got back to the apartment for the first
> >time since the N was set up.

>
> >I've asked her to turn off the N router, and see if she can still
> >connect to the G router. If so, we'll have to decide if we want to
> >install the Windows Zero Configuration and see if that works will
> >work.

>
> >I sort of think it's asking for trouble having two wireless
> >routers,turned on, sitting on the same table, sending out signals.
> >But I'm no expert.

>
> Boris, first of all it's been likely 5 years or more since I've had to
> mess with IRQ's so my memory isn't too good on this but as I recall,
> IRQ conflicts are due to bad or conflicting IRQs for hardware
> installations. Sometimes the hardware will be flexible and allow you
> to pick the IRQ. Like I said, I'm a bit fuzzy on this since it's
> been a long time since I've messed with IRQs. I think the router
> should have no bearing on IRQs but I think you might be on the right
> track to suspect the network card. I guess for starters I'd uninstall
> the driver for the wireless(??) adapter and then remove the wireless
> card. Then reboot, install the adapter (use a different slot then the
> original if available), then re-install the drivers. If this doesn't
> work, I'd have to check google or think about it after seeing what and
> when the error message occurs on the screen.
>
> Likely others will be more fresh on IRQ conflicts or just google for
> IRQ conflicts.


My daughter just wrote:

"Hi Dad!
I went outside near the apartment office and my computer turned
on fine and was able to search for wireless signals. I actually
connected to one too and it worked. Also, I asked 'roomie' to turn
off his router and then I turned on my computer, and what do you know
it worked! Then I plugged his router back in with my computer still
turned on and it went back to the blue screen. Seems pretty
convincing to me then that it's the router. Just wanted to let you
know. Now that it works in here with his router off I could even
download whatever it is I will need from here to reinstall the driver
as long as he's not using it."

So it seems that there's nothing wrong with her adapter or driver, and
she should ask roomie to be sure that his router has updated
firmware. If her wireless and his router still don't play nice, then
we may try replacing the Intel Pro Wireless with the Microsoft
Wireless Zero Configuration. We just want everyone to get along.



 
Reply With Quote
 
Christopher Muto
Guest
Posts: n/a

 
      10-24-2008, 09:53 PM
ps. it is also worth checking the firmware of the linsys wireless n
router... linksys offers many updates that are often newer than what comes
in a new router.

"Christopher Muto" <> wrote in message
news:gdtc1g$vju$...
> that confirms my suspicions above... the machine fails when trying to
> connect to the new n router. get it off the preferred networks list and
> update the driver for the wireless card in the laptop. let us know how it
> works out.
>
> "Boris" <boris-> wrote in message
> news:930f385c-b7f6-4160-b254-...
> On Oct 24, 1:05 pm, RnR <rnrte...@gmail.com> wrote:
>> On Fri, 24 Oct 2008 12:08:27 -0700 (PDT), Boris
>>
>>
>>
>> <boris-badeno...@excite.com> wrote:
>> >On Oct 24, 10:31 am, Daddy <da...@invalid.invalid> wrote:
>> >> This is not an error that is easy to fix over the phone.

>>
>> >> STOP 0x0A: IRQL_NOT_LESS_OR_EQUALhttp://www.aumha.org/a/stop.php#0x0a

>>
>> >> Daddy

>>
>> >> Boris wrote:
>> >> > I'm trying to fix my daughter's I8600, WinXPHome, SP2, over the
>> >> > phone.

>>
>> >> > Upon start up, she keeps getting the BSOD with:

>>
>> >> > "A problem has been detected and windows has been shut down to
>> >> > prevent
>> >> > damage to your computer.

>>
>> >> > IRQL_NOT_LESS_OR_EQUAL

>>
>> >> > If this is the first time you've seen this stop error screen,
>> >> > restart
>> >> > your computer. If this screen appears again, follow these steps:

>>
>> >> > Check to make sure any new hardware or software is properly
>> >> > installed. If this is a new installation, ask your hardware or
>> >> > software manufacturer for any windows updates you might need.

>>
>> >> > If problems continue, disable or remove any newly installed hardware
>> >> > or software. Disable BIOS memory options such as caching or
>> >> > shadowing. If you need to use Safe Mode to remove or disable
>> >> > components, restart your computer, press F8 to select Advanced
>> >> > Startup
>> >> > options, and then select Safe Mode.

>>
>> >> > Techinal information:

>>
>> >> > ***STOP: 0X0000000A (0xFF1701F0, 0x00000002, 0x00000000, 0x804D9B64)

>>
>> >> > Beginning dump of physical memory
>> >> > Physical memory dump complete.
>> >> > Contact your system administrator or techinal support group for
>> >> > further assistance."

>>
>> >> > She hasn't installed any new software/hardware. System Restore has
>> >> > not helped.

>>
>> >> > What I know so far:

>>
>> >> > When in Safe mode, the machine loads most applications fine. Word,
>> >> > Excel, Picasa...
>> >> > When in Safe mode, Device Manager (show hidden devices) shows no
>> >> > question or exclamation marks, not even in Network Adapters.

>>
>> >> > When in Safe mode with Networking, she gets the BSOD again. This
>> >> > leads me to believe there may be a networking adapter/driver issue.
>> >> > Under Network Adapters, the Device Manager shows many devices, but
>> >> > the
>> >> > main ones are:

>>
>> >> > Broadcom 440x10/100 Ethernet...
>> >> > Intel Pro Wireless 2200 b/g

>>
>> >> > My first thought is to Disable each of the above, one at a time, and
>> >> > see if the machine will boot up normally. If not, then Uninstall
>> >> > each
>> >> > one, one at a time, and see if the machine boots up normally. If so,
>> >> > I guess I need to reinstall the network drivers.

>>
>> >> > She has none of the Dell repair/utility/driver disks with her. She
>> >> > does have access to another pc so she can download from the Dell
>> >> > site,
>> >> > and move to her machine via flash drive.

>>
>> >> > If it turns out that the Intel Pro Wireless driver is corrupt, and
>> >> > she
>> >> > doesn't have the disk to reinstall it, I wonder if I can install the
>> >> > Wireless Zero Configuration, which should be on her hard drive.
>> >> >http://support.microsoft.com/KB/871122

>>
>> >> > Does this approach sound reasonable?

>>
>> >> > I've seen the tools for analyzing dump files, but that's way beyond
>> >> > my
>> >> > capabilities. I have to use a sledge hammer rather than a scalpel.

>>
>> >I had my daughter drive to the end of the street and turn on her
>> >laptop. It worked fine and didn't BSOD. She then drove back, got out
>> >of the car, still with laptop on and doing fine. When she went into
>> >her apartment, it BSOD'd.

>>
>> >I've had the apartment set up with a Linksys WRT54G for a long time.
>> >Last Saturday, one of the roomies wanted to swap out the Linksys G
>> >router for a Linksys N router, to increase speed for gaming. The
>> >consensus was not to swap it out, but just connect the N to one of the
>> >LAN ports on the G router. This coincides with when the BSOD started
>> >to happen, when my daughter got back to the apartment for the first
>> >time since the N was set up.

>>
>> >I've asked her to turn off the N router, and see if she can still
>> >connect to the G router. If so, we'll have to decide if we want to
>> >install the Windows Zero Configuration and see if that works will
>> >work.

>>
>> >I sort of think it's asking for trouble having two wireless
>> >routers,turned on, sitting on the same table, sending out signals.
>> >But I'm no expert.

>>
>> Boris, first of all it's been likely 5 years or more since I've had to
>> mess with IRQ's so my memory isn't too good on this but as I recall,
>> IRQ conflicts are due to bad or conflicting IRQs for hardware
>> installations. Sometimes the hardware will be flexible and allow you
>> to pick the IRQ. Like I said, I'm a bit fuzzy on this since it's
>> been a long time since I've messed with IRQs. I think the router
>> should have no bearing on IRQs but I think you might be on the right
>> track to suspect the network card. I guess for starters I'd uninstall
>> the driver for the wireless(??) adapter and then remove the wireless
>> card. Then reboot, install the adapter (use a different slot then the
>> original if available), then re-install the drivers. If this doesn't
>> work, I'd have to check google or think about it after seeing what and
>> when the error message occurs on the screen.
>>
>> Likely others will be more fresh on IRQ conflicts or just google for
>> IRQ conflicts.

>
> My daughter just wrote:
>
> "Hi Dad!
> I went outside near the apartment office and my computer turned
> on fine and was able to search for wireless signals. I actually
> connected to one too and it worked. Also, I asked 'roomie' to turn
> off his router and then I turned on my computer, and what do you know
> it worked! Then I plugged his router back in with my computer still
> turned on and it went back to the blue screen. Seems pretty
> convincing to me then that it's the router. Just wanted to let you
> know. Now that it works in here with his router off I could even
> download whatever it is I will need from here to reinstall the driver
> as long as he's not using it."
>
> So it seems that there's nothing wrong with her adapter or driver, and
> she should ask roomie to be sure that his router has updated
> firmware. If her wireless and his router still don't play nice, then
> we may try replacing the Intel Pro Wireless with the Microsoft
> Wireless Zero Configuration. We just want everyone to get along.
>
>
>



 
Reply With Quote
 
Boris
Guest
Posts: n/a

 
      10-24-2008, 11:13 PM
On Oct 24, 1:53*pm, "Christopher Muto" <m...@worldnet.att.net> wrote:
> ps. *it is also worth checking the firmware of the linsys wireless n
> router... linksys offers many updates that are often newer than what comes
> in a new router.
>
> "Christopher Muto" <m...@worldnet.att.net> wrote in message
>
> news:gdtc1g$vju$...
>
> > that confirms my suspicions above... the machine fails when trying to
> > connect to the new n router. *get it off the preferred networks list and
> > update the driver for the wireless card in the laptop. *let us know how it
> > works out.

>
> > "Boris" <boris-badeno...@excite.com> wrote in message
> >news:930f385c-b7f6-4160-b254-....
> > On Oct 24, 1:05 pm, RnR <rnrte...@gmail.com> wrote:
> >> On Fri, 24 Oct 2008 12:08:27 -0700 (PDT), Boris

>
> >> <boris-badeno...@excite.com> wrote:
> >> >On Oct 24, 10:31 am, Daddy <da...@invalid.invalid> wrote:
> >> >> This is not an error that is easy to fix over the phone.

>
> >> >> STOP 0x0A: IRQL_NOT_LESS_OR_EQUALhttp://www.aumha.org/a/stop.php#0x0a

>
> >> >> Daddy

>
> >> >> Boris wrote:
> >> >> > I'm trying to fix my daughter's I8600, WinXPHome, SP2, over the
> >> >> > phone.

>
> >> >> > Upon start up, she keeps getting the BSOD with:

>
> >> >> > "A problem has been detected and windows has been shut down to
> >> >> > prevent
> >> >> > damage to your computer.

>
> >> >> > IRQL_NOT_LESS_OR_EQUAL

>
> >> >> > If this is the first time you've seen this stop error screen,
> >> >> > restart
> >> >> > your computer. If this screen appears again, follow these steps:

>
> >> >> > Check to make sure any new hardware or software is properly
> >> >> > installed. If this is a new installation, ask your hardware or
> >> >> > software manufacturer for any windows updates you might need.

>
> >> >> > If problems continue, disable or remove any newly installed hardware
> >> >> > or software. Disable BIOS memory options such as caching or
> >> >> > shadowing. If you need to use Safe Mode to remove or disable
> >> >> > components, restart your computer, press F8 to select Advanced
> >> >> > Startup
> >> >> > options, and then select Safe Mode.

>
> >> >> > Techinal information:

>
> >> >> > ***STOP: 0X0000000A (0xFF1701F0, 0x00000002, 0x00000000, 0x804D9B64)

>
> >> >> > Beginning dump of physical memory
> >> >> > Physical memory dump complete.
> >> >> > Contact your system administrator or techinal support group for
> >> >> > further assistance."

>
> >> >> > She hasn't installed any new software/hardware. System Restore has
> >> >> > not helped.

>
> >> >> > What I know so far:

>
> >> >> > When in Safe mode, the machine loads most applications fine. Word,
> >> >> > Excel, Picasa...
> >> >> > When in Safe mode, Device Manager (show hidden devices) shows no
> >> >> > question or exclamation marks, not even in Network Adapters.

>
> >> >> > When in Safe mode with Networking, she gets the BSOD again. This
> >> >> > leads me to believe there may be a networking adapter/driver issue.
> >> >> > Under Network Adapters, the Device Manager shows many devices, but
> >> >> > the
> >> >> > main ones are:

>
> >> >> > Broadcom 440x10/100 Ethernet...
> >> >> > Intel Pro Wireless 2200 b/g

>
> >> >> > My first thought is to Disable each of the above, one at a time, and
> >> >> > see if the machine will boot up normally. If not, then Uninstall
> >> >> > each
> >> >> > one, one at a time, and see if the machine boots up normally. If so,
> >> >> > I guess I need to reinstall the network drivers.

>
> >> >> > She has none of the Dell repair/utility/driver disks with her. She
> >> >> > does have access to another pc so she can download from the Dell
> >> >> > site,
> >> >> > and move to her machine via flash drive.

>
> >> >> > If it turns out that the Intel Pro Wireless driver is corrupt, and
> >> >> > she
> >> >> > doesn't have the disk to reinstall it, I wonder if I can install the
> >> >> > Wireless Zero Configuration, which should be on her hard drive.
> >> >> >http://support.microsoft.com/KB/871122

>
> >> >> > Does this approach sound reasonable?

>
> >> >> > I've seen the tools for analyzing dump files, but that's way beyond
> >> >> > my
> >> >> > capabilities. I have to use a sledge hammer rather than a scalpel..

>
> >> >I had my daughter drive to the end of the street and turn on her
> >> >laptop. It worked fine and didn't BSOD. She then drove back, got out
> >> >of the car, still with laptop on and doing fine. When she went into
> >> >her apartment, it BSOD'd.

>
> >> >I've had the apartment set up with a Linksys WRT54G for a long time.
> >> >Last Saturday, one of the roomies wanted to swap out the Linksys G
> >> >router for a Linksys N router, to increase speed for gaming. The
> >> >consensus was not to swap it out, but just connect the N to one of the
> >> >LAN ports on the G router. This coincides with when the BSOD started
> >> >to happen, when my daughter got back to the apartment for the first
> >> >time since the N was set up.

>
> >> >I've asked her to turn off the N router, and see if she can still
> >> >connect to the G router. If so, we'll have to decide if we want to
> >> >install the Windows Zero Configuration and see if that works will
> >> >work.

>
> >> >I sort of think it's asking for trouble having two wireless
> >> >routers,turned on, sitting on the same table, sending out signals.
> >> >But I'm no expert.

>
> >> Boris, first of all it's been likely 5 years or more since I've had to
> >> mess with IRQ's so my memory isn't too good on this but as I recall,
> >> IRQ conflicts are due to bad or conflicting IRQs for hardware
> >> installations. Sometimes the hardware will be flexible and allow you
> >> to pick the IRQ. Like I said, I'm a bit fuzzy on this since it's
> >> been a long time since I've messed with IRQs. I think the router
> >> should have no bearing on IRQs but I think you might be on the right
> >> track to suspect the network card. I guess for starters I'd uninstall
> >> the driver for the wireless(??) adapter and then remove the wireless
> >> card. Then reboot, install the adapter (use a different slot then the
> >> original if available), then re-install the drivers. If this doesn't
> >> work, I'd have to check google or think about it after seeing what and
> >> when the error message occurs on the screen.

>
> >> Likely others will be more fresh on IRQ conflicts or just google for
> >> IRQ conflicts.

>
> > My daughter just wrote:

>
> > "Hi Dad!
> > * * I went outside near the apartment office and my computer turned
> > on fine and was able to search for wireless signals. *I actually
> > connected to one too and it worked. *Also, I asked 'roomie' to turn
> > off his router and then I turned on my computer, and what do you know
> > it worked! *Then I plugged his router back in with my computer still
> > turned on and it went back to the blue screen. *Seems pretty
> > convincing to me then that it's the router. *Just wanted to let you
> > know. *Now that it works in here with his router off I could even
> > download whatever it is I will need from here to reinstall the driver
> > as long as he's not using it."

>
> > So it seems that there's nothing wrong with her adapter or driver, and
> > she should ask roomie to be sure that his router has updated
> > firmware. *If her wireless and his router still don't play nice, then
> > we may try replacing the Intel Pro Wireless with the Microsoft
> > Wireless Zero Configuration. *We just want everyone to get along.


Hi,

Yep, there's many ways to approach this. I guess the best is first to
be sure that the n router has current firmware. That might solve the
entire problem. Might not.

Next, I'm not sure if the n router even shows up in the Intel Pro
list of profiles, since Intel Pro may never have been able to
'discover' it, thus the BSOD. Don't know. I'll have her turn off the
n router, and go into the Intel Pro configuration. It the n router
profile is there, we'll set it to On Demand, rather than Automatic. I
would think that should let her use the Intel Pro to connect to he G
router as she has for years.

If not, we'll see if allowing Windows, rather than Intel, manage the
wireless adapter solves it.

Christopher, I'll have to get back with the exact wireless card model
that's in the machine. I have learned that the router in question is
a Linksys WRT160N V2.
 
Reply With Quote
 
Ben Myers
Guest
Posts: n/a

 
      10-24-2008, 11:46 PM
Boris wrote:
> I'm trying to fix my daughter's I8600, WinXPHome, SP2, over the phone.
>
> Upon start up, she keeps getting the BSOD with:
>
> "A problem has been detected and windows has been shut down to prevent
> damage to your computer.
>
> IRQL_NOT_LESS_OR_EQUAL
>
> If this is the first time you've seen this stop error screen, restart
> your computer. If this screen appears again, follow these steps:
>
> Check to make sure any new hardware or software is properly
> installed. If this is a new installation, ask your hardware or
> software manufacturer for any windows updates you might need.
>
> If problems continue, disable or remove any newly installed hardware
> or software. Disable BIOS memory options such as caching or
> shadowing. If you need to use Safe Mode to remove or disable
> components, restart your computer, press F8 to select Advanced Startup
> options, and then select Safe Mode.
>
> Techinal information:
>
> ***STOP: 0X0000000A (0xFF1701F0, 0x00000002, 0x00000000, 0x804D9B64)
>
> Beginning dump of physical memory
> Physical memory dump complete.
> Contact your system administrator or techinal support group for
> further assistance."
>
> She hasn't installed any new software/hardware. System Restore has
> not helped.
>
> What I know so far:
>
> When in Safe mode, the machine loads most applications fine. Word,
> Excel, Picasa...
> When in Safe mode, Device Manager (show hidden devices) shows no
> question or exclamation marks, not even in Network Adapters.
>
> When in Safe mode with Networking, she gets the BSOD again. This
> leads me to believe there may be a networking adapter/driver issue.
> Under Network Adapters, the Device Manager shows many devices, but the
> main ones are:
>
> Broadcom 440x10/100 Ethernet...
> Intel Pro Wireless 2200 b/g
>
> My first thought is to Disable each of the above, one at a time, and
> see if the machine will boot up normally. If not, then Uninstall each
> one, one at a time, and see if the machine boots up normally. If so,
> I guess I need to reinstall the network drivers.
>
> She has none of the Dell repair/utility/driver disks with her. She
> does have access to another pc so she can download from the Dell site,
> and move to her machine via flash drive.
>
> If it turns out that the Intel Pro Wireless driver is corrupt, and she
> doesn't have the disk to reinstall it, I wonder if I can install the
> Wireless Zero Configuration, which should be on her hard drive.
> http://support.microsoft.com/KB/871122
>
> Does this approach sound reasonable?
>
> I've seen the tools for analyzing dump files, but that's way beyond my
> capabilities. I have to use a sledge hammer rather than a scalpel.
>

Boris,

IRQL errors are a symptom that something is quite wrong in there.
Microsoft has no clue what the probelm is, so it takes a dump. A big
smelly one. Isolating the cause of any BSOD is generally a major pain
in the ass, which is why there is a smelly dump instead of some clear
English language prose to actually help us.

To be comprehensive about it, I think I would run the Dell diagnostics
from the diagnostic partition, at minimum. I would also make sure that
the hard drive is not facing impending failure, with even some bad
sectors to mess things up. Next, I would see about the possibility of
replacing the wifi NIC with another of the same type or compatible. Or
disable the 2200BG, access the internet through an Ethernet cable, and
see what happens. These steps may help to isolate the cause, or not...
Ben Myers
 
Reply With Quote
 
Christopher Muto
Guest
Posts: n/a

 
      10-25-2008, 01:59 AM
i think you have done a great job isolating the issue and i would suggest
updating both the router firmware (version 4.9.8.101 data 5.14.2998 for the
linksys wrt160n v2) and the wireless nic. you might find this article from
intel's site interesting...
http://www.intel.com/support/wireles.../CS-025283.htm

"Boris" <boris-> wrote in message
news:941d333b-0d29-4af5-a704-...
On Oct 24, 1:53 pm, "Christopher Muto" <m...@worldnet.att.net> wrote:
> ps. it is also worth checking the firmware of the linsys wireless n
> router... linksys offers many updates that are often newer than what comes
> in a new router.
>
> "Christopher Muto" <m...@worldnet.att.net> wrote in message
>
> news:gdtc1g$vju$...
>
> > that confirms my suspicions above... the machine fails when trying to
> > connect to the new n router. get it off the preferred networks list and
> > update the driver for the wireless card in the laptop. let us know how
> > it
> > works out.

>
> > "Boris" <boris-badeno...@excite.com> wrote in message
> >news:930f385c-b7f6-4160-b254-...
> > On Oct 24, 1:05 pm, RnR <rnrte...@gmail.com> wrote:
> >> On Fri, 24 Oct 2008 12:08:27 -0700 (PDT), Boris

>
> >> <boris-badeno...@excite.com> wrote:
> >> >On Oct 24, 10:31 am, Daddy <da...@invalid.invalid> wrote:
> >> >> This is not an error that is easy to fix over the phone.

>
> >> >> STOP 0x0A:
> >> >> IRQL_NOT_LESS_OR_EQUALhttp://www.aumha.org/a/stop.php#0x0a

>
> >> >> Daddy

>
> >> >> Boris wrote:
> >> >> > I'm trying to fix my daughter's I8600, WinXPHome, SP2, over the
> >> >> > phone.

>
> >> >> > Upon start up, she keeps getting the BSOD with:

>
> >> >> > "A problem has been detected and windows has been shut down to
> >> >> > prevent
> >> >> > damage to your computer.

>
> >> >> > IRQL_NOT_LESS_OR_EQUAL

>
> >> >> > If this is the first time you've seen this stop error screen,
> >> >> > restart
> >> >> > your computer. If this screen appears again, follow these steps:

>
> >> >> > Check to make sure any new hardware or software is properly
> >> >> > installed. If this is a new installation, ask your hardware or
> >> >> > software manufacturer for any windows updates you might need.

>
> >> >> > If problems continue, disable or remove any newly installed
> >> >> > hardware
> >> >> > or software. Disable BIOS memory options such as caching or
> >> >> > shadowing. If you need to use Safe Mode to remove or disable
> >> >> > components, restart your computer, press F8 to select Advanced
> >> >> > Startup
> >> >> > options, and then select Safe Mode.

>
> >> >> > Techinal information:

>
> >> >> > ***STOP: 0X0000000A (0xFF1701F0, 0x00000002, 0x00000000,
> >> >> > 0x804D9B64)

>
> >> >> > Beginning dump of physical memory
> >> >> > Physical memory dump complete.
> >> >> > Contact your system administrator or techinal support group for
> >> >> > further assistance."

>
> >> >> > She hasn't installed any new software/hardware. System Restore has
> >> >> > not helped.

>
> >> >> > What I know so far:

>
> >> >> > When in Safe mode, the machine loads most applications fine. Word,
> >> >> > Excel, Picasa...
> >> >> > When in Safe mode, Device Manager (show hidden devices) shows no
> >> >> > question or exclamation marks, not even in Network Adapters.

>
> >> >> > When in Safe mode with Networking, she gets the BSOD again. This
> >> >> > leads me to believe there may be a networking adapter/driver
> >> >> > issue.
> >> >> > Under Network Adapters, the Device Manager shows many devices, but
> >> >> > the
> >> >> > main ones are:

>
> >> >> > Broadcom 440x10/100 Ethernet...
> >> >> > Intel Pro Wireless 2200 b/g

>
> >> >> > My first thought is to Disable each of the above, one at a time,
> >> >> > and
> >> >> > see if the machine will boot up normally. If not, then Uninstall
> >> >> > each
> >> >> > one, one at a time, and see if the machine boots up normally. If
> >> >> > so,
> >> >> > I guess I need to reinstall the network drivers.

>
> >> >> > She has none of the Dell repair/utility/driver disks with her. She
> >> >> > does have access to another pc so she can download from the Dell
> >> >> > site,
> >> >> > and move to her machine via flash drive.

>
> >> >> > If it turns out that the Intel Pro Wireless driver is corrupt, and
> >> >> > she
> >> >> > doesn't have the disk to reinstall it, I wonder if I can install
> >> >> > the
> >> >> > Wireless Zero Configuration, which should be on her hard drive.
> >> >> >http://support.microsoft.com/KB/871122

>
> >> >> > Does this approach sound reasonable?

>
> >> >> > I've seen the tools for analyzing dump files, but that's way
> >> >> > beyond
> >> >> > my
> >> >> > capabilities. I have to use a sledge hammer rather than a scalpel.

>
> >> >I had my daughter drive to the end of the street and turn on her
> >> >laptop. It worked fine and didn't BSOD. She then drove back, got out
> >> >of the car, still with laptop on and doing fine. When she went into
> >> >her apartment, it BSOD'd.

>
> >> >I've had the apartment set up with a Linksys WRT54G for a long time.
> >> >Last Saturday, one of the roomies wanted to swap out the Linksys G
> >> >router for a Linksys N router, to increase speed for gaming. The
> >> >consensus was not to swap it out, but just connect the N to one of the
> >> >LAN ports on the G router. This coincides with when the BSOD started
> >> >to happen, when my daughter got back to the apartment for the first
> >> >time since the N was set up.

>
> >> >I've asked her to turn off the N router, and see if she can still
> >> >connect to the G router. If so, we'll have to decide if we want to
> >> >install the Windows Zero Configuration and see if that works will
> >> >work.

>
> >> >I sort of think it's asking for trouble having two wireless
> >> >routers,turned on, sitting on the same table, sending out signals.
> >> >But I'm no expert.

>
> >> Boris, first of all it's been likely 5 years or more since I've had to
> >> mess with IRQ's so my memory isn't too good on this but as I recall,
> >> IRQ conflicts are due to bad or conflicting IRQs for hardware
> >> installations. Sometimes the hardware will be flexible and allow you
> >> to pick the IRQ. Like I said, I'm a bit fuzzy on this since it's
> >> been a long time since I've messed with IRQs. I think the router
> >> should have no bearing on IRQs but I think you might be on the right
> >> track to suspect the network card. I guess for starters I'd uninstall
> >> the driver for the wireless(??) adapter and then remove the wireless
> >> card. Then reboot, install the adapter (use a different slot then the
> >> original if available), then re-install the drivers. If this doesn't
> >> work, I'd have to check google or think about it after seeing what and
> >> when the error message occurs on the screen.

>
> >> Likely others will be more fresh on IRQ conflicts or just google for
> >> IRQ conflicts.

>
> > My daughter just wrote:

>
> > "Hi Dad!
> > I went outside near the apartment office and my computer turned
> > on fine and was able to search for wireless signals. I actually
> > connected to one too and it worked. Also, I asked 'roomie' to turn
> > off his router and then I turned on my computer, and what do you know
> > it worked! Then I plugged his router back in with my computer still
> > turned on and it went back to the blue screen. Seems pretty
> > convincing to me then that it's the router. Just wanted to let you
> > know. Now that it works in here with his router off I could even
> > download whatever it is I will need from here to reinstall the driver
> > as long as he's not using it."

>
> > So it seems that there's nothing wrong with her adapter or driver, and
> > she should ask roomie to be sure that his router has updated
> > firmware. If her wireless and his router still don't play nice, then
> > we may try replacing the Intel Pro Wireless with the Microsoft
> > Wireless Zero Configuration. We just want everyone to get along.


Hi,

Yep, there's many ways to approach this. I guess the best is first to
be sure that the n router has current firmware. That might solve the
entire problem. Might not.

Next, I'm not sure if the n router even shows up in the Intel Pro
list of profiles, since Intel Pro may never have been able to
'discover' it, thus the BSOD. Don't know. I'll have her turn off the
n router, and go into the Intel Pro configuration. It the n router
profile is there, we'll set it to On Demand, rather than Automatic. I
would think that should let her use the Intel Pro to connect to he G
router as she has for years.

If not, we'll see if allowing Windows, rather than Intel, manage the
wireless adapter solves it.

Christopher, I'll have to get back with the exact wireless card model
that's in the machine. I have learned that the router in question is
a Linksys WRT160N V2.


 
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