LaserJet P2015dn smudging output

X-No-Archive: Yes

We've recently purchased a LaserJet P2015dn, which replaces the 1300
series.
The printer uses Q7553A toner carts.

Printing on standard 80gsm paper is fine. However, anything thicker
(such as our letter head paper) causes the output to 'smudge' with
dots on the page and toner moving if you rub it.

It seems strange that our letter head paper works fine on other HP
printers (even an old 5mp) and is used extensively throughout our
organisation.

Anybody else had problems?

Thanks

Tom.

Letterhead paper is often not as smooth as plain paper. Still, take the
printer back where you bought it and request a refund. What you are seeing is
unacceptable. You may have to invest in a better quality more expensive
printer to do what you want to do. Take some letterhead to the store where you
might buy and ask to print some test pages to see if they smudge with whatever
printer you are considering... Ben Myers

On 8 Feb 2007 02:17:46 -0800, wrote:

>X-No-Archive: Yes
>
>We've recently purchased a LaserJet P2015dn, which replaces the 1300
>series.
>The printer uses Q7553A toner carts.
>
>Printing on standard 80gsm paper is fine. However, anything thicker
>(such as our letter head paper) causes the output to 'smudge' with
>dots on the page and toner moving if you rub it.
>
>It seems strange that our letter head paper works fine on other HP
>printers (even an old 5mp) and is used extensively throughout our
>organisation.
>
>Anybody else had problems?
>
>Thanks
>
>Tom.

<> wrote:
> X-No-Archive: Yes
^^^^^^^^^^^^^^^^^ Maybe rethink that if you want help. Archives don't
have to honor it, nor do individuals. It makes responding to your
questions more work, and restricts the value to people searching in the
archives.

Message summary: laser printer toner isn't sticking to thicker paper.

Some printers can be told that thicker or textured paper is loaded, and
will slow down when printing on that paper. This gives the fuser more
time to apply heat and melt the toner.

--
Warren Block * Rapid City, South Dakota * USA