Lightscribe DVD Rejects????????

Hi,

I hope someone can help.

We have a package of 10 Lightscribe DVD+R disks that we have been using
to back up data and movie files.

All is well except for TWO of these DVD disks. We insert them for
labeling and the software claims there is a "Lightscribe Engine Error"
and that this is not a lightscibe disk, it is not label side down OR
needs cleaning.

This IS a brand new lightscribe DVD that is label side down and doesn't
need any cleaning. It's brand new out of the package with no visable
marks on the label side at all. We've wiped it with a soft cloth, no
improvement.

Does anyone else have this problem? These disks are NOT cheap and to
have Lightscribe simply refuse to label certain ones for no reason is
not acceptable.

We SOMETIMES can get it to write if we keep inserting the same disk
over and over, but not always.

I having the same problem with lightscribe CDs. I've got a new HP
Pavilion with the HP Lightscribe DVD burner in it (HP DVD recorder
840b) and I was going crazy with TDK lightscribe CDs - none of my
software programs that were lightscribe label capable would recognize
them as lightscibe CDs - "not a lightscribe disk or needs cleaning" .
I've installed HP lightscribe updates but it made no difference. When
I popped in the one HP brand lightscribe CD that came with the
computer - no problem - the label was created with no errors. You
didn't say if the disks you had were HP brand or something else. I
wish I could use these TDK CDs but right now I'm back to a marker for
labels!


On 29 May 2005 10:57:20 -0700, "Ryan" <> wrote:

>Hi,
>
>I hope someone can help.
>
>We have a package of 10 Lightscribe DVD+R disks that we have been using
>to back up data and movie files.
>
>All is well except for TWO of these DVD disks. We insert them for
>labeling and the software claims there is a "Lightscribe Engine Error"
>and that this is not a lightscibe disk, it is not label side down OR
>needs cleaning.
>
>This IS a brand new lightscribe DVD that is label side down and doesn't
>need any cleaning. It's brand new out of the package with no visable
>marks on the label side at all. We've wiped it with a soft cloth, no
>improvement.
>
>Does anyone else have this problem? These disks are NOT cheap and to
>have Lightscribe simply refuse to label certain ones for no reason is
>not acceptable.
>
>We SOMETIMES can get it to write if we keep inserting the same disk
>over and over, but not always.