Possibly to resolve the modem installation problem:
1. go into Control Panel->System->Device Manager and remove BOTH modems, power
down the computer, disconnect the power (always VERY important when working
inside a computer), and remove the US Robotics modem. If the old modem has not
been removed, take it out, too.
2. Now power up the computer again and examine all the devices shown in the
Device Manager. Take note of all the Communications Ports (COM1, COM2, COM3,
etc.)
3. If the US Robotics modem is a PCI modem (plugs into a white slot), nothing
else to do except install it (computer powered down and unplugged while doing
so), then install the modem drivers.
4. If the USR modem is an ISA modem (plugs into a black slot), you can set its
jumpers either for Plug and Play or to use a specific combination of IRQ and
hardware port. Try the Plug and Play jumper setting. If the modem then works,
you're done. If not, post another message here... Ben Myers
On 30 Apr 2004 01:34:54 GMT,
(SJJ1167) wrote:
>HELP!!!!!! (I've fallen and I can't get up!) At least that is how I currently
>feel. Maybe someone in this newsgroup can help?!
>
>I have an HP8655C computer. (One of the lucky ones with the problem
>motherboard.) Anyway, I recently installed a new graphics card AND a new
>modem.
>
>Now I'm having problems on both installs.
>
>First the modem: I installed the modem (U.S. Robotics) and the device drivers.
> If I go to the control panel, modems, general: I see both modems (new and
>old). When I highlight the new modem and then click diagnostics, I see this
>modem in COM1. I click on More Information I get the following error message:
>
>"The modem failed to respond. Make sure it is properly connected and turned
>on. If it is an internal modem or is connected, verify that the interrupt for
>the port is properly set."
>
>I guess I don't understand what I'm suppose to do.
>
>Now the graphics card:
>When I startup the computer with
>1) the monitor connected to the new graphics card, I get no display.
>2) the monitor connected to the old graphics card, I'm getting the following
>error (before it goes into windows):
>
>Resource Conflict. PCI display controller on motherboard.
>Bus:01,Device:0B,Function: 00.
>
>Again, not sure what I'm suppose to do to fix this.
>
>Can anyone help, please.
>
>Thanks,
>Shirley
>