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no boot with my new serial ATA

 
 





















wjazzman
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      08-24-2005, 10:18 PM


Hi,

I got a new HD, a serial ATA (Seaguate 200Go-Barracuda 7200- model
3200822as), and I already have a ATA (IDE) HD working good on the PC.

The problem is that only the power green light of computer comes on
after connecting the new SATA hard drive in the motherboard . Serial
ATA cable is corectly plugged in the Serial ATA connector "0" on
motherboard and in HD. Serial ATA power cable of the SATA hard drive is
connected.

With both HD, nothing starts except power green light (no fan, no boot,
no sound, nothing. thus the BIOS isn't accessible...).

Start computer with only IDE HD and everything fine.

I tried a lot of thing like unplugged the CD-ROM, the DVD-Rom and the
ATA HD, but always the same result. I read instruction here
http://support.intel.com/support/chi...serial_dir.htm and I did
exactly what they said, no result...

My current config :
Motherboard: Intel D865GLC
RAM: 1,5 gigs
OS: Win XP SP2
HD: Maxtor Diamond Max 120 Go ATA/133 -model 6y120po
HD JUMPER : MASTER

 
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Bob Bailin
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      08-25-2005, 08:18 PM

"wjazzman" <> wrote in message
news: oups.com...
> Hi,
>
> I got a new HD, a serial ATA (Seaguate 200Go-Barracuda 7200- model
> 3200822as), and I already have a ATA (IDE) HD working good on the PC.
>
> The problem is that only the power green light of computer comes on
> after connecting the new SATA hard drive in the motherboard . Serial
> ATA cable is corectly plugged in the Serial ATA connector "0" on
> motherboard and in HD. Serial ATA power cable of the SATA hard drive is
> connected.
>
> With both HD, nothing starts except power green light (no fan, no boot,
> no sound, nothing. thus the BIOS isn't accessible...).
>
> Start computer with only IDE HD and everything fine.
>
> I tried a lot of thing like unplugged the CD-ROM, the DVD-Rom and the
> ATA HD, but always the same result. I read instruction here
> http://support.intel.com/support/chi...serial_dir.htm and I did
> exactly what they said, no result...
>
> My current config :
> Motherboard: Intel D865GLC
> RAM: 1,5 gigs
> OS: Win XP SP2
> HD: Maxtor Diamond Max 120 Go ATA/133 -model 6y120po
> HD JUMPER : MASTER
>


Try unplugging the SATA power cable, leaving only the SATA data
cable connected to the drive. Does it power up? If not, you have
a shorted data cable.

Try the reverse, unplugging the data cable and leaving the SATA power
cable connected. Does it power up? If not, you have a shorted
power cable or a defective drive.

Bob


 
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wjazzman
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      08-26-2005, 02:23 AM
thanks, we already tried it and the result is the same :

only data cable: the pc power up without problem
only the power cable: pc doesn't power up

Intel(R) Technical Support answered me this, I'll try it saturday and
let you know, but if anyone have other idea, please do not hesitate :
-----------
To start troubleshooting this issue please obtain the latest BIOS
update for your Intel(R) Desktop Board D865GLC:

http://developer.intel.com/design/mo...lc/lc_bios.htm

Once the BIOS is updated please I recommend you clear the CMOS. To do
this, please remove the RTC (Real Time Clock) battery for 45 minutes.
After this period of time, insert the battery back in and turn the
system back on.

If the problem persists please contact your device manufacturer.
-----------

 
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Bob Bailin
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Posts: n/a

 
      08-26-2005, 08:11 PM
Find another PC and plug the drive into a free power
cable (no data cable). If it works, then your original
PC has an underpowered power supply. (Even if it's
rated at 300 watts, it may only deliver 200 watts under
optimal conditions.) If it doesn't work in the new PC,
then either the drive or the power cable has a fault.

Bob

"wjazzman" <> wrote in message
news: ups.com...
> thanks, we already tried it and the result is the same :
>
> only data cable: the pc power up without problem
> only the power cable: pc doesn't power up
>
> Intel(R) Technical Support answered me this, I'll try it saturday and
> let you know, but if anyone have other idea, please do not hesitate :
> -----------
> To start troubleshooting this issue please obtain the latest BIOS
> update for your Intel(R) Desktop Board D865GLC:
>
> http://developer.intel.com/design/mo...lc/lc_bios.htm
>
> Once the BIOS is updated please I recommend you clear the CMOS. To do
> this, please remove the RTC (Real Time Clock) battery for 45 minutes.
> After this period of time, insert the battery back in and turn the
> system back on.
>
> If the problem persists please contact your device manufacturer.
> -----------
>



 
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wjazzman
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      09-06-2005, 04:19 AM
Sorry for the delay...
Thanks for your help Bob, it's working very good now.

You was right, the #@!#!!&* power cable was bad. We change it and and
the PC power up!

Thanks again!

WJazzman

 
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