Motherboard Forums


Reply
Thread Tools Display Modes

Pen does not function

 
 





















mam
Guest
Posts: n/a

 
      03-22-2006, 02:35 PM


I have an Acer Travelmate C300 with WXP Tablet PC Edition 2005 sp2
The pen used to work fine, but suddenly it stop working
I dont know where to look because in the Panel Control under Pen
configuration it seems that all is correct

I dont found any error in device manager neither under event viewer

What can I do?



--
Life is worthwhile living
 
Reply With Quote
 
Chris H.
Guest
Posts: n/a

 
      03-22-2006, 02:47 PM
Is the pen not recognized at all, that is the cursor doesn't move anywhere
when you have the pen near the screen, or only in certain programs or the
Tablet Input Panel. Does a mouse function correctly? If the pen cannot
control the cursor at all, then it would sound like the digitizer has gone
out and you should contact Acer's support section.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"mam" <> wrote in message
news:670AD2ED-0019-4D24-9D9A-...
>I have an Acer Travelmate C300 with WXP Tablet PC Edition 2005 sp2
> The pen used to work fine, but suddenly it stop working
> I dont know where to look because in the Panel Control under Pen
> configuration it seems that all is correct
>
> I dont found any error in device manager neither under event viewer
>
> What can I do?
>
>
>
> --
> Life is worthwhile living



 
Reply With Quote
 
mam
Guest
Posts: n/a

 
      03-22-2006, 03:50 PM
Chris:

Thank you for your prompt answer. The Tablet input panel doesn´t appears at
all.
The question is that I have been a while without using it because the pen
had broken. Now I bought one new and i realize that the Tablet Input Panel
has dissapeared. The hardware is ok because if I start with the older Win XP
Tablet PC (that I have in another partition) it works fine, but I couldn´t
find the differences in the configuration between the two OS.

What I would like to know is if I there is a check-list to check if the
drivers for the pen has been loaded properly, or where do I have to look
(registry, proccesses, etc.) to see if everything is O.K.

--
Life is worthwhile living


"Chris H." wrote:

> Is the pen not recognized at all, that is the cursor doesn't move anywhere
> when you have the pen near the screen, or only in certain programs or the
> Tablet Input Panel. Does a mouse function correctly? If the pen cannot
> control the cursor at all, then it would sound like the digitizer has gone
> out and you should contact Acer's support section.
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "mam" <> wrote in message
> news:670AD2ED-0019-4D24-9D9A-...
> >I have an Acer Travelmate C300 with WXP Tablet PC Edition 2005 sp2
> > The pen used to work fine, but suddenly it stop working
> > I dont know where to look because in the Panel Control under Pen
> > configuration it seems that all is correct
> >
> > I dont found any error in device manager neither under event viewer
> >
> > What can I do?
> >
> >
> >
> > --
> > Life is worthwhile living

>
>
>

 
Reply With Quote
 
Chris H.
Guest
Posts: n/a

 
      03-22-2006, 04:01 PM
Okay, if you're running two partitions, and the one doesn't have the Tablet
Input Panel, who did you do that installation? When you right-click My
Computer, what does the General tab show for System: information? What pen
drivers are you running on that partition?
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"mam" <> wrote in message
news:4CC49FA3-F5C2-40FD-8B2A-...
> Chris:
>
> Thank you for your prompt answer. The Tablet input panel doesn´t appears
> at
> all.
> The question is that I have been a while without using it because the pen
> had broken. Now I bought one new and i realize that the Tablet Input Panel
> has dissapeared. The hardware is ok because if I start with the older Win
> XP
> Tablet PC (that I have in another partition) it works fine, but I couldn´t
> find the differences in the configuration between the two OS.
>
> What I would like to know is if I there is a check-list to check if the
> drivers for the pen has been loaded properly, or where do I have to look
> (registry, proccesses, etc.) to see if everything is O.K.
>
> --
> Life is worthwhile living
>
>
> "Chris H." wrote:
>
>> Is the pen not recognized at all, that is the cursor doesn't move
>> anywhere
>> when you have the pen near the screen, or only in certain programs or the
>> Tablet Input Panel. Does a mouse function correctly? If the pen cannot
>> control the cursor at all, then it would sound like the digitizer has
>> gone
>> out and you should contact Acer's support section.
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "mam" <> wrote in message
>> news:670AD2ED-0019-4D24-9D9A-...
>> >I have an Acer Travelmate C300 with WXP Tablet PC Edition 2005 sp2
>> > The pen used to work fine, but suddenly it stop working
>> > I dont know where to look because in the Panel Control under Pen
>> > configuration it seems that all is correct
>> >
>> > I dont found any error in device manager neither under event viewer
>> >
>> > What can I do?
>> >
>> >
>> >
>> > --
>> > Life is worthwhile living

>>
>>
>>



 
Reply With Quote
 
Chris H.
Guest
Posts: n/a

 
      03-22-2006, 04:09 PM
Should be "how" did you do the install, not who. 8-)
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Chris H." <> wrote in message
news:...
> Okay, if you're running two partitions, and the one doesn't have the
> Tablet Input Panel, who did you do that installation? When you
> right-click My Computer, what does the General tab show for System:
> information? What pen drivers are you running on that partition?
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "mam" <> wrote in message
> news:4CC49FA3-F5C2-40FD-8B2A-...
>> Chris:
>>
>> Thank you for your prompt answer. The Tablet input panel doesn´t appears
>> at
>> all.
>> The question is that I have been a while without using it because the pen
>> had broken. Now I bought one new and i realize that the Tablet Input
>> Panel
>> has dissapeared. The hardware is ok because if I start with the older Win
>> XP
>> Tablet PC (that I have in another partition) it works fine, but I
>> couldn´t
>> find the differences in the configuration between the two OS.
>>
>> What I would like to know is if I there is a check-list to check if the
>> drivers for the pen has been loaded properly, or where do I have to look
>> (registry, proccesses, etc.) to see if everything is O.K.
>>
>> --
>> Life is worthwhile living
>>
>>
>> "Chris H." wrote:
>>
>>> Is the pen not recognized at all, that is the cursor doesn't move
>>> anywhere
>>> when you have the pen near the screen, or only in certain programs or
>>> the
>>> Tablet Input Panel. Does a mouse function correctly? If the pen cannot
>>> control the cursor at all, then it would sound like the digitizer has
>>> gone
>>> out and you should contact Acer's support section.
>>> --
>>> Chris H.
>>> Microsoft Windows MVP/Tablet PC
>>> Tablet Creations - http://nicecreations.us/
>>> Associate Expert
>>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>
>>>
>>> "mam" <> wrote in message
>>> news:670AD2ED-0019-4D24-9D9A-...
>>> >I have an Acer Travelmate C300 with WXP Tablet PC Edition 2005 sp2
>>> > The pen used to work fine, but suddenly it stop working
>>> > I dont know where to look because in the Panel Control under Pen
>>> > configuration it seems that all is correct
>>> >
>>> > I dont found any error in device manager neither under event viewer
>>> >
>>> > What can I do?
>>> >
>>> >
>>> >
>>> > --
>>> > Life is worthwhile living
>>>
>>>
>>>

>
>



 
Reply With Quote
 
mam
Guest
Posts: n/a

 
      03-23-2006, 01:20 PM
When I right click on My PC it says: Windows Xp Tablet PC 2005 edition sp2
under both Operating systems

How can I found what pen drivers I am using? I have taken a look to device
manager and it seems that both OS have the same drivers.

I dont know if the drivers are under a)Human Interface devices or b)Mice and
other pointing devices. But, repeat, both have the same devices

What a would like to know is what drivers load the OS in order the touch
screen works properly?

I ran HijaackThis on both OS trying to find differences in registry Keys or
proccesses running, but I am not able to see wich are the Processes/Registry
keys associated with the Pen (Touch screen). I have performed several
searches under the words: touch, pen, keyboard but i dont find anything.

Another symptom that perhaps can help is that the Tablet PC Input Panel
doesn´t work properly: The manual input panel doesn´t work, nor the Options,
nor the Help




--
Life is worthwhile living


"Chris H." wrote:

> Okay, if you're running two partitions, and the one doesn't have the Tablet
> Input Panel, who did you do that installation? When you right-click My
> Computer, what does the General tab show for System: information? What pen
> drivers are you running on that partition?
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "mam" <> wrote in message
> news:4CC49FA3-F5C2-40FD-8B2A-...
> > Chris:
> >
> > Thank you for your prompt answer. The Tablet input panel doesn´t appears
> > at
> > all.
> > The question is that I have been a while without using it because the pen
> > had broken. Now I bought one new and i realize that the Tablet Input Panel
> > has dissapeared. The hardware is ok because if I start with the older Win
> > XP
> > Tablet PC (that I have in another partition) it works fine, but I couldn´t
> > find the differences in the configuration between the two OS.
> >
> > What I would like to know is if I there is a check-list to check if the
> > drivers for the pen has been loaded properly, or where do I have to look
> > (registry, proccesses, etc.) to see if everything is O.K.
> >
> > --
> > Life is worthwhile living
> >
> >
> > "Chris H." wrote:
> >
> >> Is the pen not recognized at all, that is the cursor doesn't move
> >> anywhere
> >> when you have the pen near the screen, or only in certain programs or the
> >> Tablet Input Panel. Does a mouse function correctly? If the pen cannot
> >> control the cursor at all, then it would sound like the digitizer has
> >> gone
> >> out and you should contact Acer's support section.
> >> --
> >> Chris H.
> >> Microsoft Windows MVP/Tablet PC
> >> Tablet Creations - http://nicecreations.us/
> >> Associate Expert
> >> Expert Zone - www.microsoft.com/windowsxp/expertzone
> >>
> >>
> >> "mam" <> wrote in message
> >> news:670AD2ED-0019-4D24-9D9A-...
> >> >I have an Acer Travelmate C300 with WXP Tablet PC Edition 2005 sp2
> >> > The pen used to work fine, but suddenly it stop working
> >> > I dont know where to look because in the Panel Control under Pen
> >> > configuration it seems that all is correct
> >> >
> >> > I dont found any error in device manager neither under event viewer
> >> >
> >> > What can I do?
> >> >
> >> >
> >> >
> >> > --
> >> > Life is worthwhile living
> >>
> >>
> >>

>
>
>

 
Reply With Quote
 
Chris H.
Guest
Posts: n/a

 
      03-23-2006, 02:07 PM
The Acer C300 is Electro Magnetic Resonance (EMR), not touch, which means
you're most likely running the Wacom drivers. The latest is here:
http://www.wacom.com/tabletpc/driver.cfm . It should be shown under the HID
section in Device Manager, probably as Wacom Penabled HID MiniDriver.

For items launching at startup, you can go to Start/Run and put in
"msconfig" then tap the OK button to launch the System Configuration
Utility. On the Startup tab, I believe you should have at least tapbutt,
tabtip and tablet s launching. The Services tab should also show you a
listing for TabletService (Wacom Technology).
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"mam" <> wrote in message
news:FC3B3B07-F249-48B3-8B58-...
> When I right click on My PC it says: Windows Xp Tablet PC 2005 edition sp2
> under both Operating systems
>
> How can I found what pen drivers I am using? I have taken a look to device
> manager and it seems that both OS have the same drivers.
>
> I dont know if the drivers are under a)Human Interface devices or b)Mice
> and
> other pointing devices. But, repeat, both have the same devices
>
> What a would like to know is what drivers load the OS in order the touch
> screen works properly?
>
> I ran HijaackThis on both OS trying to find differences in registry Keys
> or
> proccesses running, but I am not able to see wich are the
> Processes/Registry
> keys associated with the Pen (Touch screen). I have performed several
> searches under the words: touch, pen, keyboard but i dont find anything.
>
> Another symptom that perhaps can help is that the Tablet PC Input Panel
> doesn´t work properly: The manual input panel doesn´t work, nor the
> Options,
> nor the Help
>
>
>
>
> --
> Life is worthwhile living
>
>
> "Chris H." wrote:
>
>> Okay, if you're running two partitions, and the one doesn't have the
>> Tablet
>> Input Panel, who did you do that installation? When you right-click My
>> Computer, what does the General tab show for System: information? What
>> pen
>> drivers are you running on that partition?
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "mam" <> wrote in message
>> news:4CC49FA3-F5C2-40FD-8B2A-...
>> > Chris:
>> >
>> > Thank you for your prompt answer. The Tablet input panel doesn´t
>> > appears
>> > at
>> > all.
>> > The question is that I have been a while without using it because the
>> > pen
>> > had broken. Now I bought one new and i realize that the Tablet Input
>> > Panel
>> > has dissapeared. The hardware is ok because if I start with the older
>> > Win
>> > XP
>> > Tablet PC (that I have in another partition) it works fine, but I
>> > couldn´t
>> > find the differences in the configuration between the two OS.
>> >
>> > What I would like to know is if I there is a check-list to check if the
>> > drivers for the pen has been loaded properly, or where do I have to
>> > look
>> > (registry, proccesses, etc.) to see if everything is O.K.
>> >
>> > --
>> > Life is worthwhile living
>> >
>> >
>> > "Chris H." wrote:
>> >
>> >> Is the pen not recognized at all, that is the cursor doesn't move
>> >> anywhere
>> >> when you have the pen near the screen, or only in certain programs or
>> >> the
>> >> Tablet Input Panel. Does a mouse function correctly? If the pen
>> >> cannot
>> >> control the cursor at all, then it would sound like the digitizer has
>> >> gone
>> >> out and you should contact Acer's support section.
>> >> --
>> >> Chris H.
>> >> Microsoft Windows MVP/Tablet PC
>> >> Tablet Creations - http://nicecreations.us/
>> >> Associate Expert
>> >> Expert Zone - www.microsoft.com/windowsxp/expertzone
>> >>
>> >>
>> >> "mam" <> wrote in message
>> >> news:670AD2ED-0019-4D24-9D9A-...
>> >> >I have an Acer Travelmate C300 with WXP Tablet PC Edition 2005 sp2
>> >> > The pen used to work fine, but suddenly it stop working
>> >> > I dont know where to look because in the Panel Control under Pen
>> >> > configuration it seems that all is correct
>> >> >
>> >> > I dont found any error in device manager neither under event viewer
>> >> >
>> >> > What can I do?
>> >> >
>> >> >
>> >> >
>> >> > --
>> >> > Life is worthwhile living
>> >>
>> >>
>> >>

>>
>>
>>



 
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Re: Dell PC Restore function. S.Lewis Dell 3 06-08-2009 08:17 PM
function keys don't work 354757 Compaq 0 01-02-2008 11:39 PM
Cpmpaq Presario V2000 laptop Function key problem ~Mike Hollywood HP 5 12-06-2007 07:13 PM
[LONG] Problems with new ddr400 ô_ô Asus 0 05-07-2007 10:00 PM
function keys stuck on joshbigsmith Acer 0 01-07-2007 06:00 AM


All times are GMT. The time now is 04:51 PM.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43