On May 19, 10:01 pm, "Naz" <Asusu...@asus.com> wrote:
> It could be the memory i have to check. I know it isn't overheating,
> and thepower supplyis fine. If not the memory, overheating
>, orpower supplythen what else could it be?
It could be those or other items. Will you replace parts until half
the computer has been replaced? That diagnostic procedure is called
shotgunning. Trained technicians, instead, first collect facts that
identify the suspect. IOW, follow the evidence.
What does the system (event) log report? A problem that maybe could
have existed for months - that Windows was working around - is
recorded awaiting a tech. A problem that always existed is finally
aggravated by the new drive.
Is this new drive replacing an old drive or added with that old
drive? If both drive, then which disk drive computer is controlling
both drives? Is it Intel or AMD CPU?
If a computer manufacturer is responsible, then the computer comes
with comprehensive hardware diagnostics. Diagnostics are exactly for
your situation - information maybe obtained in minutes. However if
the manufacturer is not so responsible, then download diagnostic from
each component manufacturer or third party.
Disk drives, (like keyboard, mouse, display, CD-Rom, etc) do not
cause system crashes. If system crash is due to failed hardware, that
list is short - CPU, memory, sound card, video controller, some
motherboard functions, and the many components of a power supply
'system'.
However, adding components (ie larger disk drive) to a power supply
'system' that was always defective can make things worse; cause
frequent restarts. Always defective? Yes, a defective power 'system'
can still boot a computer. A tiny added load (ie disk drive) may be
enough for a defective power 'system' to start crashing a computer.
Is the power 'system' good? Only answer comes from a less than two
minutes of labor and numbers from a tool so ubiquitous as to be sold
even in Kmart - a 3.5 digit multimeter. Procedure is summarized in
"When your computer dies without warning....." starting 6 Feb 2007 in
the newsgroup alt.windows-xp at:
http://tinyurl.com/yvf9vh
Connector chart to locate each color:
http://www.hardwarebook.net/connecto.../atxpower.html
In your case, most important numbers are voltages on any one orange,
red, purple and yellow wires when computer is running and before it
restarts. Those numbers also report things well beyond what you might
assume. Post those numbers here.
You can spend hours - even days - shotgunning this problem. Instead
follow the evidence to zero in on that problem. First collect data
from the system (event) logs, then measure voltages. Finally, execute
comprehensive hardware diagnostics. Results (especially numbers)
reported here and configuration questions answered up top can result
in more helpful information - without speculation. "It could be this
or could be that" will only result in shotgunning - spending more
money and more labor wildly replacing parts.