Re: CD\DVD Drive won't recognize blank media

On Jan 4, 11:26*am, "olfart" <olfar...@excite.com> wrote:
> "RnR" <rnrte...@gmail.com> wrote in message
>
> news:...
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> > On Fri, 4 Jan 2008 03:54:09 -0800 (PST), Don <Dwbur...@nktelco.net>
> > wrote:
>
> >>On Jan 3, 10:37 am, RnR <rnrte...@gmail.com> wrote:
> >>> On Thu, 3 Jan 2008 08:52:51 -0600, "S.Lewis" <NVRa...@techie.com>
> >>> wrote:
>
> >>> >"RnR" <rnrte...@gmail.com> wrote in message
> >>> >news.. .
> >>> >> On Wed, 2 Jan 2008 18:13:14 -0800 (PST), Don <Dwbur...@nktelco.net>
> >>> >> wrote:
>
> >>> >>>On Jan 2, 12:13 pm, wm_wa...@hotmail.com wrote:
> >>> >>>> Hi!
>
> >>> >>>> > I upgraded to Roxio Easy Creator 10 and now it won't recognize
> >>> >>>> > a blank disk, I know the disks are blank.
>
> >>> >>>> There are a few possibilities. Drive failure seems unlikely, as to
> >>> >>>> have that take place at the same time a software upgrade occurred
> >>> >>>> would be amazing timing.
>
> >>> >>>> I would try some other burning software first. CD Burner XP is free
> >>> >>>> and would work well for a test. As far as I can tell, it works fine
> >>> >>>> with other burning software installed. Just don't use both programs
> >>> >>>> at
> >>> >>>> once. Nero (which I would *highly* recommend and other posters have
> >>> >>>> suggested) has a free trial.
>
> >>> >>>> I got mad at Roxio a good long time ago and haven't used any recent
> >>> >>>> version of their software other than Toast for Macintosh.
>
> >>> >>>> If other burning software results in no improvement, then it's time
> >>> >>>> to
> >>> >>>> check the discs. See if they work on other drives. If the discs
> >>> >>>> don't
> >>> >>>> work on another drive, take them back and get another brand. There
> >>> >>>> may
> >>> >>>> have been a bad batch of discs released to the market.
>
> >>> >>>> If the discs seem to work OK, you might want to take down the
> >>> >>>> drive's
> >>> >>>> exact model number and see if the manufacturer has a firmware
> >>> >>>> update
> >>> >>>> for it. Some drive makers (nearly all of them except Hitachi-LG
> >>> >>>> (HL-DT-
> >>> >>>> ST)) issue firmware updates to better handle new disc formulations
> >>> >>>> and
> >>> >>>> types.
>
> >>> >>>> (Note that updating firmware can be dangerous if done incorrectly..
> >>> >>>> Be
> >>> >>>> sure you get the exact model number. Follow the drive
> >>> >>>> manufacturer's
> >>> >>>> directions exactly. Don't update firmware just because a new
> >>> >>>> version
> >>> >>>> is available.)
>
> >>> >>>> William
>
> >>> >>>William,
>
> >>> >>>Windows Media Player won't recognize blank CD's either.
> >>> >>>The disks I am using is from a spindle that is about half gone that
> >>> >>>worked fine before the upgrade.
> >>> >>>I upgraded the firmware from the Dell web site for my drive.
> >>> >>>I am convinced the Roxio installation changed some setting. I had
> >>> >>>this
> >>> >>>very same problem when I first got my computer and Dell sent out a
> >>> >>>Tech to replace the drive. When he got there he checked it and said
> >>> >>>the drive was fine and changed some setting which he didn't share and
> >>> >>>it worked fine until the upgrade which was approx 16 months ago.
>
> >>> >>>Don
>
> >>> >> Don, at this point and as several have suggested, any reason why you
> >>> >> can't go back to the old version? Our thinking is, it might still
> >>> >> work for you. No guarantee it will but it might be your easiest
> >>> >> solution and cheapest too. And if it does, please make a backup of
> >>> >> your pc or laptop immediately after.
>
> >>> >While I've only been scanning this thread, I agree. Why not remove
> >>> >Roxio and
> >>> >reinstall the old version if that's possible?
>
> >>> >A system restore could "undo" that if needed almost surely.....
>
> >>> Agreed Stew. I think many of us have suggested good ideas and have
> >>> gone as far as we can without more input or being there. For some
> >>> reason I get the feeling that Don doesn't want to go back but I'm just
> >>> guessing. Well, I hope we have helped give him ideas to consider; I
> >>> think we did but I guess that's up to him to decide. I feel his pain
> >>> tho as it is frustrating even when you know more and still can't solve
> >>> it . Sometimes I find that when I can't solve a problem directly
> >>> I get creative and solve it indirectly by piecing several approaches
> >>> together (for lack of better wording). Of course occasionally I
> >>> overlook or forget an idea and the internet helps a lot (if you have
> >>> the internet available at the time). - Hide quoted text -
>
> >>> - Show quoted text -
>
> >>The reason I hesitate to go back is I had the same problem before with
> >>the earlier version and a Dell Tech came out and changed some setting
> >>and all was well until I upgraded. I am trying to find out what this
> >>setting was he changed. I paid for the software and would like to use
> >>it if at all possible. As you know refund are unlikely once opened.
>
> > I understand you Don but unfortunately can't make any great
> > suggestion. *All I can say is it seems "very" likely as a software
> > only concern (of course I can't guarantee this but my best guess). *I
> > guess if you want you could play around with the settings in Roxio but
> > make bkups before each change so you can restore back if it doesn't
> > solve the problem. *I've got a minor issue too that is software based
> > but unrelated here. * *Good luck and I feel your pain *.
>
> I wonder if he asked Roxio ???- Hide quoted text -
>
> - Show quoted text -

Yes I have been in contact with Roxio. I have always had better luck
dealing with users like myself when it comes to getting a solution
instead of try this--try that.
Don