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Re: Dell boot problem

 
 





















S.Lewis
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      04-07-2008, 02:05 PM



"Adam Przybyla" <> wrote in message
news:newscache$0ejyyj$qad$.. .
>I have Dell Latitude CFx and after boot they hang an display flashing
>cursor in
> left upper corner no splash dell screen. No operating system, nothing
> else.
> Could you give me some information what is broken?
> Regards
> Adam Przybyla



The system isn't jumping from BIOS/ POST test to reading the boot record on
the hard drive for some reason.

Check the system BIOS to verify that the hard drive is actually
"seen"/identified there (possible info might include
brand/model/capacity-size).

There are also diags that can be run on the hard disk, but that would be a
waste of time if the drive can't be identified/recognized by BIOS.

Any events leading up to this symptom?


Stew



 
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S.Lewis
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      04-07-2008, 02:06 PM

"S.Lewis" <> wrote in message
news:b_oKj.19282$%. ..
>
> "Adam Przybyla" <> wrote in message
> news:newscache$0ejyyj$qad$.. .
>>I have Dell Latitude CFx and after boot they hang an display flashing
>>cursor in
>> left upper corner no splash dell screen. No operating system, nothing
>> else.
>> Could you give me some information what is broken?
>> Regards
>> Adam Przybyla

>
>
> The system isn't jumping from BIOS/ POST test to reading the boot record
> on the hard drive for some reason.
>
> Check the system BIOS to verify that the hard drive is actually
> "seen"/identified there (possible info might include
> brand/model/capacity-size).
>
> There are also diags that can be run on the hard disk, but that would be a
> waste of time if the drive can't be identified/recognized by BIOS.
>
> Any events leading up to this symptom?
>
>
> Stew
>
>
>



PS- Also be sure that no other system drives have media inserted into them
and disconnect any external drives if that's a factor.


 
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S.Lewis
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      04-07-2008, 05:33 PM

"Adam Przybyla" <> wrote in message
news:newscache$wjsyyj$jxd$.. .
> S.Lewis <> wrote:
>>
>> "Adam Przybyla" <> wrote in message
>> news:newscache$0ejyyj$qad$.. .
>>>I have Dell Latitude CFx and after boot they hang an display flashing
>>>cursor in
>>> left upper corner no splash dell screen. No operating system, nothing
>>> else.
>>> Could you give me some information what is broken?
>>> Regards
>>> Adam Przybyla

>>
>>
>> The system isn't jumping from BIOS/ POST test to reading the boot record
>> on
>> the hard drive for some reason.
>>
>> Check the system BIOS to verify that the hard drive is actually
>> "seen"/identified there (possible info might include
>> brand/model/capacity-size).
>>
>> There are also diags that can be run on the hard disk, but that would be
>> a
>> waste of time if the drive can't be identified/recognized by BIOS.
>>
>> Any events leading up to this symptom?

> ... i can't switch to bios Regards
> Adam Przybyla



Probably either DEL or F2 at the Dell splash screen when powered up to enter
BIOS (depends on your model.)


 
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S.Lewis
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      04-07-2008, 08:52 PM

"Adam Przybyla" <> wrote in message
news:newscache$tnxyyj$oae$.. .
> S.Lewis <> wrote:
>>
>> "Adam Przybyla" <> wrote in message
>> news:newscache$wjsyyj$jxd$.. .
>>> S.Lewis <> wrote:
>>>>
>>>> "Adam Przybyla" <> wrote in message
>>>> news:newscache$0ejyyj$qad$.. .
>>>>>I have Dell Latitude CFx and after boot they hang an display flashing
>>>>>cursor in
>>>>> left upper corner no splash dell screen. No operating system, nothing
>>>>> else.
>>>>> Could you give me some information what is broken?
>>>>> Regards
>>>>> Adam Przybyla
>>>>
>>>>
>>>> The system isn't jumping from BIOS/ POST test to reading the boot
>>>> record
>>>> on
>>>> the hard drive for some reason.
>>>>
>>>> Check the system BIOS to verify that the hard drive is actually
>>>> "seen"/identified there (possible info might include
>>>> brand/model/capacity-size).
>>>>
>>>> There are also diags that can be run on the hard disk, but that would
>>>> be
>>>> a
>>>> waste of time if the drive can't be identified/recognized by BIOS.
>>>>
>>>> Any events leading up to this symptom?
>>> ... i can't switch to bios Regards
>>> Adam Przybyla

>>
>>
>> Probably either DEL or F2 at the Dell splash screen when powered up to
>> enter
>> BIOS (depends on your model.)

> ... no i can't see the dell splash screen and i can't switch to bios
> setup.
> Regards
> Adam Przybyla



Remove all of the drives and attempt to get into BIOS.

If you still get nothing with the drives removed and NO externals connected,
your system board is likely going bad, or perhaps the keyboard is bad.

Again, check the model and number again and post it back here.

I have an older Latitude CPx J here - is that what model you have?


 
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S.Lewis
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      04-08-2008, 04:45 PM

"Adam Przybyla" <> wrote in message
news:newscache$6n80zj$fuh$.. .
> Christopher Muto <> wrote:
>> "Adam Przybyla" <> wrote in message
>> news:newscache$b9xzyj$bng$.. .
>>> S.Lewis <> wrote:
>>>>
>>>> "Adam Przybyla" <> wrote in message
>>>> news:newscache$tnxyyj$oae$.. .
>>>>> S.Lewis <> wrote:
>>>>>>
>>>>>> "Adam Przybyla" <> wrote in message
>>>>>> news:newscache$wjsyyj$jxd$.. .
>>>>>>> S.Lewis <> wrote:
>>>>>>>>
>>>>>>>> "Adam Przybyla" <> wrote in message
>>>>>>>> news:newscache$0ejyyj$qad$.. .
>>>>>>>>>I have Dell Latitude CFx and after boot they hang an display
>>>>>>>>>flashing
>>>>>>>>>cursor in
>>>>>>>>> left upper corner no splash dell screen. No operating system,
>>>>>>>>> nothing
>>>>>>>>> else.
>>>>>>>>> Could you give me some information what is broken?
>>>>>>>>> Regards
>>>>>>>>> Adam Przybyla
>>>>>>>>
>>>>>>>>
>>>>>>>> The system isn't jumping from BIOS/ POST test to reading the boot
>>>>>>>> record
>>>>>>>> on
>>>>>>>> the hard drive for some reason.
>>>>>>>>
>>>>>>>> Check the system BIOS to verify that the hard drive is actually
>>>>>>>> "seen"/identified there (possible info might include
>>>>>>>> brand/model/capacity-size).
>>>>>>>>
>>>>>>>> There are also diags that can be run on the hard disk, but that
>>>>>>>> would
>>>>>>>> be
>>>>>>>> a
>>>>>>>> waste of time if the drive can't be identified/recognized by BIOS.
>>>>>>>>
>>>>>>>> Any events leading up to this symptom?
>>>>>>> ... i can't switch to bios Regards
>>>>>>> Adam Przybyla
>>>>>>
>>>>>>
>>>>>> Probably either DEL or F2 at the Dell splash screen when powered up
>>>>>> to
>>>>>> enter
>>>>>> BIOS (depends on your model.)
>>>>> ... no i can't see the dell splash screen and i can't switch to bios
>>>>> setup.
>>>>> Regards
>>>>> Adam Przybyla
>>>>
>>>>
>>>> Remove all of the drives and attempt to get into BIOS.
>>>>
>>>> If you still get nothing with the drives removed and NO externals
>>>> connected,
>>>> your system board is likely going bad, or perhaps the keyboard is bad.
>>>>
>>>> Again, check the model and number again and post it back here.
>>>>
>>>> I have an older Latitude CPx J here - is that what model you have?
>>> ... i have CPx H500GT , service tag: JWUNP 334-454-29
>>> lattitude c family. I will try remove HD. Regards
>>> Adam Przybyla

>>
>> this series was notorious for the memory modules becomming loose and
>> preventing the system from booting.
>> remove and replace the memory modules as previously suggested.
>> http://tinyurl.com/ab3vz

> ... thx. I removed my keyboard and bang! it's work But now
> i have prolem with my battery, it was not charging. Do i have to buy a new
> battery?
> The battery has worked before accident. (2.5hour after recharge). Regards
> Adam Przybyla



Adam,

No. Try Chris' and/or my suggestions independently (with the battery removed
and AC disconnected). When you've reseated the RAM, you can re-insert the
battery as well as re-connect the AC to test.

Same thing in removing the hard drive and optical drive (or floppy drive).
Pull the power and battery. Remove the drives. Re-insert the battery,
re-connect the power and test.

Battery shouldn't have any effect, but you could remove it and leave it out
during trouble-shooting if you like, just run on AC power.


Stew


 
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