Is your monitor still under warranty? We had this happen with our first
Gateway LCD monitor--only one vertical line and they simply shipped us a new
one and had us send that one back in the same box. However, that was about
four years ago. Maybe the tech support and warranty have gone down the
tubes since then.
"Bob" <> wrote in message
news:007668c6$0$17633$...
>I have these problems:
>
> 1. If I do a cold start of the monitor and computer I get 5
> verdical lines on my monitor. Two on the left side and three on the
> right side. Cold START: Disconnect the ac power plug from the
> monitor and completely shut down the computer and then wait20
> minutes for things to coll down. I then plug the monitor in and
> turn the system on. After a while all of the lines go away except
> one on the left. Gateway says it is a driver problem (after
> numerous troubleshooting to tech support) and they want me to do a
> complete reinstall of Vista Ultimate. I don't want to do that
> because I have many documents and programs that I make a small
> living on.
>
> 2. If the monitor and system goes into sleep mode after going idle
> and awakes the one on the right remains.
>
> Tech support is terrible. They are located in India and accents are
> heavy and phone connections are poor.
>
> I think it's the monitor. They also want me to send the monitor in
> for repair and that's BULL. I want a repalment umonitor
>
> 2. What ever happened to tech support???? My system is under
> waranty
>
>
> --
> --------------------------------- --- -- -
> Posted with NewsLeecher v4.0 Beta 3
> Web @ http://www.newsleecher.com/?usenet
> ------------------- ----- ---- -- -
>
Similar Threads
Linear Mode
