Motherboard Forums


Reply
Thread Tools Display Modes

Re: Wireless Mouse Troubleshooting

 
 





















Arno Wagner
Guest
Posts: n/a

 
      12-21-2008, 11:43 PM


In comp.sys.ibm.pc.hardware.misc Dave Hardenbrook <> wrote:
> I am a computer tech providing phone support for a user who has a
> wireless mouse connected to her PC, which has been working fine until
> today -- Now wherever she moves the mouse pointer it automatically
> registers a left-mouse click without her clicking, as though the left
> button was stuck.


> Over the phone, I've had her replace the batteries, press "reset" button
> on the receiver, unplug the receiver from the PC and plug it back in,
> scan for viruses and spyware, and reboot her system several times. None
> of these have made any difference. I'm guessing I may have to go onsite
> and clean the insides of the mouse myself, but does anyone here have any
> ideas what else might solve this problem?


> The wireless mouse model is Microsoft CEO-560, USB. The OS is Windows
> XP Home SP2.


> Thanks ahead.


> Dave


USB mice are supposed to have a standardized protocol, so that
is likely out. One possibility is shoddy RF engineering and
checksumming (MS does shoddy engineering all the time, so it
would not be a surprise) and an increase of residual RF noise.
The signals the mouse sensd could then be mangled. This would
however likely cause other effects as well.

However I cannot see thios being due to dirt in the mouse either.
The only mechanical problem I can think of is a shot microswitch
(can happen after a long time of abuse). They can be extremely
sensitive, and the click would then be just from the movement.

The most effective solution is probably to send a
replacement to the customer and have her send back the
defective part.

Arno
 
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Re: KVM Switch with Wireless Keyboard & Mouse BillW50 Dell 2 01-08-2009 11:55 PM
Bluetooth or RF wireless keyboard and mouse? me@privacy.net Dell 11 07-12-2008 04:52 AM
E521 and Microsoft wireless keyboard and mouse ZaXXoN Dell 0 11-13-2007 02:25 AM
ASUS A7M-266D - won't work with new USB-only wireless keyboard/mouse not disclosed Asus 6 07-07-2007 07:47 AM
Wireless Mouse Saml Dell 5 12-18-2006 06:02 PM


All times are GMT. The time now is 05:57 PM.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43