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Realtek (Azalia) High Definition Audio - This device cannot start. (Code 10)

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      08-09-2006, 09:34 AM
I have a new GA-965P-DQ6. Cannot get the sound to work.

I installed the Microsoft Bus software. (MSHDQFE)
This causes a new device to be found (presumably the Azalia).
I cancel out of that new hardware dialog,
then download the motherboard_driver_audio_realtek_azalia.
When I run that it says "microsoft bus should be loaded in your system
before installing".
Seems to complete and asks the I reboot.
When I reboot the New Device wizard starts up again.
I have to point it by hand down into the 5125 folder to find the
It finds and installs the drivers.
But then it says This device cannot start. (Code 10)

I'm sure the Azalia is on in the BIOS, in fact I'm on optimized
Anyone having any luck with this bleeding edge board?

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Posts: n/a
      08-09-2006, 10:00 AM
I submitted this question to Gigabyte, but I'm not sure they got it,
when I submit I get this helpful response. Folks, what kind of response
should I expect from Gigabyte?

Microsoft OLE DB Provider for SQL Server ??~ '80004005'

Timeout expired

/QuestSave.asp, ?C34

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Posts: n/a
      08-09-2006, 03:10 PM
The main idea is the Gigabyte website implies in the notes next to the
driver downloads, to install first the Microsoft Bus driver and then
the Realtek driver. There is some discussion of this general idea in
these threads.

I've tried all this and some rollbacks (which also erase some web link
files I created trying to isolate this), but am still SOL. Wonder if
anyone is in the same boat or if anyone has any ideas.

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Posts: n/a
      08-10-2006, 04:22 PM
Applied both MS patches; not sure which one did it. Actually I think
what did it was using the latest driver. Straight from the Realtek
site; Gigabyte support site lags.

Answers here:

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Posts: n/a
      08-11-2006, 08:21 AM
On 9 Aug 2006 02:34:35 -0700, "Steve" <(E-Mail Removed)> wrote:

>I have a new GA-965P-DQ6. Cannot get the sound to work.

I do not have that board but for my Gigabyte board I always get any
audio drivers from the Realtek website, they list a number of HD

You could also explain to them the problems that you are having trying
to get the Realtek HD audio working and also ask them what driver you
should be using for your particular motherboard:-

Hope you get it sorted.

Cheers - Aitcho
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Junior Member
Join Date: Jun 2008
Posts: 1
      06-26-2008, 11:37 PM
Problem if you are using windows XP is that the drivers packaged with your motherboard are Audio drivers for VISTA.

Uninstall previous drivers from the uninstall programs section of the control panel, then go to system.
Device manager, system devices, disable UAA High Deff etc etc. Reinstall driver for XP from realtek website.

Took me 3 hours of screwing around to solve this problem.

Hope it works for you.
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Junior Member
Join Date: May 2009
Posts: 1
      05-06-2009, 06:53 PM
I had the same problem and same Error 10 Message.
I found a README file that led me to a solution after I had downloaded alll updates.

“Extracted from a Microsoft File deeply embedded in my computer”

Due to an engineering error, the HD Audio bus driver that shipped in Server 2003 SP1 and Windows XP x64 Edition contains what is called a “time bomb¨; a functionality that prevents the use of the binary after a certain date.

That date was August 1st 2005 and users may find their audio device stop working after that date.

If the following conditions are true, the computer Intel High Definition audio functionality unexpectedly quits working:

1. The computer is running either Microsoft Windows Server 2003 Service Pack 1 (SP1) or Microsoft Windows XP Professional x64 Edition.

2. The computer has an Intel High Definition audio device. (My computer fits this condition)


This problem occurs because of a problem in the Intel High Definition audio driver that is included with Windows Server 2003 and Windows XP Professional x64 Edition.

The Download Center URLs will be as follows:


WS03 x64

WinXP x64

Unfortunately the reply system of this Forum will not allow me to include links.
Send an email to the Organizers and ask them to pass it on to me.
I will then give you the links.


Last edited by Guillaume; 05-06-2009 at 06:55 PM.. Reason: Typing errors
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