The problem cannot be fixed. The drive's self-diagnosis and WD's diagnostics
confirm that the drive is going south. Back up any valuable data and replace
the drive. The drive may last long enough that you can clone it onto the
replacement drive. If drive cloning works, it is 99.999% effective and you will
lose very little data. If you can't clone the drive, reload the OS onto the
replacement, then reload all other software and restore your valuable data.
If the computer is still under warranty with HPaq, contact them for the
replacement. If your computer has any valuable data on it at all, do not even
consider sending the computer back to HPaq to repair. When a computer is
shipped back for repair, your data is lost, plain and simple. You may even
receive a different computer back... Ben Myers
On Tue, 24 May 2005 14:11:05 -0400, "Brian Gotjunk"
<> wrote:
>I have a Compaq running Win XP-SP2
>
>Lately when I boot I get the following message:
>
>Primary Master Hard Disk S.M.A.R.T status bad. Back up your data Failuire
>may be imminent, Press F2 to continue.
>
>I have downloaded the WD diagnostics and it stops at the beginning of the
>operation and cannot complete (I failed to record what the problem was)
>
>How can I fix this problem and should I replace the harddrive?
>
>
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