System Tool backup error

Hi, when using the "System Tools" backup utility I received this message:

"The backup did not complete successfully. An error occurred. The
following information might help you resolved the error: The system
cannot find the file specified. (0x80070002)"

I've contacted Dell Support about this and all I was offered was to do a
restore
which I tried and got the very same error on all previous restore point.
Upon
Google searching "Error (0x80070002) it told me that it is a problem in
preventing
windows from accurately checking the license for this computer". I'm too
new
at computing and too old to try to comprehend all this. Can you help?

I have a Dell XPS 420 running on Vista Home Premium (32 bit) with 4GB of
ram.
I should also add that I was trying to back up to the same external 1TB HD
which still have 721 GB of free space left. I also ran defrag, ran Window
defender
and Trend Micro PC_Cillin and my drive C and on my large external drive. No
error or virus were found.

--
Mr Gill Julien

230 Route 361
Head Of Bay D'Espoir
Newfoundland, Cda
A0H 1R0
709.882.2021

i suggest you post your question to microsoft.public.windows.vista.general
where microsoft mvps will reply. this problem is not unknown, a google
search coughs up many threads related to this error. but i think the group
above would provide an answer specific to your circumstance without having
to read through all the other threads...

"Gill Julien" <> wrote in message
news:x_gTk.286$jr4.176@edtnps82...
> Hi, when using the "System Tools" backup utility I received this message:
>
> "The backup did not complete successfully. An error occurred. The
> following information might help you resolved the error: The system
> cannot find the file specified. (0x80070002)"
>
> I've contacted Dell Support about this and all I was offered was to do a
> restore
> which I tried and got the very same error on all previous restore point.
> Upon
> Google searching "Error (0x80070002) it told me that it is a problem in
> preventing
> windows from accurately checking the license for this computer". I'm too
> new
> at computing and too old to try to comprehend all this. Can you help?
>
> I have a Dell XPS 420 running on Vista Home Premium (32 bit) with 4GB of
> ram.
> I should also add that I was trying to back up to the same external 1TB HD
> which still have 721 GB of free space left. I also ran defrag, ran Window
> defender
> and Trend Micro PC_Cillin and my drive C and on my large external drive.
> No
> error or virus were found.
>
> --
> Mr Gill Julien
>
> 230 Route 361
> Head Of Bay D'Espoir
> Newfoundland, Cda
> A0H 1R0
> 709.882.2021

Gill Julien wrote on Fri, 14 Nov 2008 15:41:17 GMT:
> Hi, when using the "System Tools" backup utility I received this message:
>
> "The backup did not complete successfully. An error occurred. The
> following information might help you resolved the error: The system
> cannot find the file specified. (0x80070002)"
>
> I've contacted Dell Support about this and all I was offered was to do a
> restore which I tried and got the very same error on all previous restore
> point. Upon Google searching "Error (0x80070002) it told me that it is
> a problem in preventing windows from accurately checking the license for
> this computer". I'm too new at computing and too old to try to
> comprehend all this. Can you help?
>
> I have a Dell XPS 420 running on Vista Home Premium (32 bit) with 4GB of
> ram.
> I should also add that I was trying to back up to the same external 1TB HD
> which still have 721 GB of free space left. I also ran defrag, ran
> Window defender and Trend Micro PC_Cillin and my drive C and on my large
> external drive. No error or virus were found.

If you are using Windows XP Home, Backup is broken for OS files. Works
fine for unlocked data files though. The Home version doesn't have the
support to copy locked files which a lot of OS files are when running
the OS.

The easy way around this, is a third party backup program that can do
this. Some of the free ones might be a bit harder to use.

--
Bill
Asus EEE PC 8GB 1GB SoDIMM Adata 16GB
Windows XP SP2 and Xandros Linux

Thank you Bill for the fast reply.
What I did is purchasr Acronis backup, but it makes me wonder if my Acronis
backup is
true since I suspect there may have been error(s) on my drive for the
windows utility not
to work. One thing for sure Bill, I will never use the MS backup utility
again. Sorry
Microsoft.

---
Gill


"BillW50" <> wrote in message
news:gfkiui$qbp$...
> Gill Julien wrote on Fri, 14 Nov 2008 15:41:17 GMT:
>> Hi, when using the "System Tools" backup utility I received this
>> message:
>>
>> "The backup did not complete successfully. An error occurred. The
>> following information might help you resolved the error: The system
>> cannot find the file specified. (0x80070002)"
>>
>> I've contacted Dell Support about this and all I was offered was to do a
>> restore which I tried and got the very same error on all previous restore
> > point. Upon Google searching "Error (0x80070002) it told me that it is
> > a problem in preventing windows from accurately checking the license for
> > this computer". I'm too new at computing and too old to try to
> > comprehend all this. Can you help?
>>
>> I have a Dell XPS 420 running on Vista Home Premium (32 bit) with 4GB of
>> ram.
>> I should also add that I was trying to back up to the same external 1TB
>> HD
>> which still have 721 GB of free space left. I also ran defrag, ran
>> Window defender and Trend Micro PC_Cillin and my drive C and on my large
> > external drive. No error or virus were found.
>
> If you are using Windows XP Home, Backup is broken for OS files. Works
> fine for unlocked data files though. The Home version doesn't have the
> support to copy locked files which a lot of OS files are when running the
> OS.
>
> The easy way around this, is a third party backup program that can do
> this. Some of the free ones might be a bit harder to use.
>
> --
> Bill
> Asus EEE PC 8GB 1GB SoDIMM Adata 16GB
> Windows XP SP2 and Xandros Linux

Gill Julien wrote on Fri, 14 Nov 2008 22:04:44 GMT:
> Thank you Bill for the fast reply.
> What I did is purchasr Acronis backup, but it makes me wonder if my
> Acronis backup is true since I suspect there may have been error(s)
> on my drive for the windows utility not to work. One thing for sure
> Bill, I will never use the MS backup utility again. Sorry Microsoft.

Hi Gill! Well I don't trust any backup program no matter what the cost
is. As I always pop in a fresh hard drive and see if it actually works.
Even something simple like BartPE (free) works well from a CD or flash
drive and just copy the files and folders over. Although MS Works
doesn't work from that trick. And I never figured that one out yet. But
it's not a big deal, just a curious one. <grin>

--
Bill
Asus EEE PC 8GB 1GB SoDIMM Adata 16GB
Windows XP SP2 and Xandros Linux