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Where can I buy replacement mouse keys for a Dell Laptop?

Discussion in 'Laptops' started by DanGo, Sep 23, 2003.

  1. DanGo

    DanGo Guest

    I have a Dell Inspiron 8000 and one day the left mouse key
    on the touchpad broke off. Does anyone know where I can buy
    a replacement part for the mouse key?

    I've tried Dell, but they won't speak to me about replacement parts
    unless I purchase a new support policy from them. The sales agents
    don't know either and keep transferring me to tech support getting
    me nowhere.

    Can anyone help?
    =Dan=
     
    DanGo, Sep 23, 2003
    #1
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  2. DanGo

    DanGo Guest

    Here's what I found out. Dell doesn't sell replacement keys.
    The mouse keys for the touch pad come in a touch pad assembly kit
    for around $70. But...

    I tried Dell Technical Support again and they've changed their
    phone system to now let you talk to a Technical Support Rep.
    After talking to Dell Technical Support, I appears that my laptop
    still falls under warranty!

    They sent out a dispatch for my laptop to be picked up by
    Airbourne Express and are covering all shipping and repair
    costs to and from.

    Special Thanks to Dell and their Tech Support Staff!
    =Dan=

    (DanGo) wrote in message news:<>...
    > I have a Dell Inspiron 8000 and one day the left mouse key
    > on the touchpad broke off. Does anyone know where I can buy
    > a replacement part for the mouse key?
    >
    > I've tried Dell, but they won't speak to me about replacement parts
    > unless I purchase a new support policy from them. The sales agents
    > don't know either and keep transferring me to tech support getting
    > me nowhere.
    >
    > Can anyone help?
    > =Dan=
     
    DanGo, Oct 22, 2003
    #2
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