"Ikaros" <> wrote in message
news:abbb193a-396f-4eb4-9694-...
On Jan 30, 1:19 pm, "SC Tom" <s...@tom.net> wrote:
> Don't get me started on Gateway support- I'm still waiting (after 5
> weeks!)
> for a warranty replacement HDD for my 6 month old notebook. But that's a
> whole other dissertation. . .
>
> Flashing the BIOS probably won't change your current settings, but most
> BIOS
> flashes say to restore the BIOS defaults after flashing, then make any
> changes you want. Write down the settings you currently have, then after
> flashing you'll have a record of them. Also, most flash programs allow you
> make a backup of your current BIOS, so if things don't work out, you can
> always re-flash to the old BIOS.
>
> I looked out on their site, too, to see if there is any documentation on
> what there revisions cover, and I couldn't find anything either. Huh, go
> figure! At least on the Asus and Gigabyte sites, the revision info is
> listed
> with the BIOS download. Other than the HDD crapping out so early, I really
> like my notebook (M6850FX with dedicated graphics). It's fast running
> anything I want, but since Gateway and MPC seem to be in chapter 11, I
> don't
> think I'll get another one. Besides, when I'm ready for a new one, they
> may
> not be around anyhow.
>
> SC Tom
Yeah well I got this unbelievable goofy reply. They can't even track
down info on their own BIOS for me! I guess my 3 year warranty and
support is only good for swapping parts when they break! I wonder if I
should write to Intel even though it is an OEM version of their
motherboard and BIOS software.
"Thank you for contacting Gateway. I apologize to say that we are
not able to
locate the information regarding the BIOS downloads on our support
site. For
more information regarding the BIOS update available, you contact our
Call and Service Support at
1-800-846-2301. They are available from 7AM to 7PM Mountain Time,
Monday
through Friday."
====================
Call 1-800-URSCREWED. Yep, that's the number they gave me, too. Good luck
getting through. I gave up after being on hold for 30-45 minutes twice.
You could search here
http://www.bios-drivers.com/ for your current
revision, then see if there's anything newer. Do you have a floppy drive and
a WinME boot disk? That way you don't need to do any of it from your hard
drive, and if you can't access them afterwards, you'll have the backup BIOS
to restore to. (Sounds scarier all the time, doesn't it?)
SC Tom