On Wed, 03 Dec 2003 21:07:41 -0500 Not letting inanimate objects know
I'm a in a hurry Jim <> wrote :
>I am posting this in hopes someone else has had a similar experience
>and could offer some suggestions.
>
>I just purchased a Microtek 5900 scanner to put on my A7N8X
>deluxe/2400+Xp/win98se system. Installed the software, rebooted,
>hooked up usb, turned on scanner, box comes up saying detected usb 2.0
>device then box saying drivers installed for usb 2.0 device. Problem
>is the scanner is not detected by the software. Usb 2.0 hub is in
>device manager as is the imaging device (a usb 2.0 scanner). When
>clicking on the scanner test icon, the system locks up.
>
>Is there something I am missing in setting this up? Could the sata
>raid hard drive (only 1) on the system be interfering? Any help would
>be appreciated.
>
>I have went to Microteks site which is useless and there is no toll
>free tech support number. I called on my dime and was on hold for 30
>minutes before I hung up. If I don't get it to work soon, I am
>returning it back to Best Buy.
Is the a configuration Applet in the control Panel to select the
correct Device?Or in the software supplied with the scanner?I've had
to do this on a couple of devices like scanners.
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