USB problem

Hi all,

I have a Dell machine with USB 2.0 ports. Recently I downloaded and
installed service pack 1. Right after installation my USB mouse stopped
working. I rebooted the machine but all USB ports became inactive. I tried
different USB device but still. The USB ports on the Device Manager appear
to have no problem. Could anyone help me solve this problem ?

thanks in advance

sami

(sami) wrote in message news:< om>...
> Hi all,
>
> I have a Dell machine with USB 2.0 ports. Recently I downloaded and
> installed service pack 1. Right after installation my USB mouse stopped
> working. I rebooted the machine but all USB ports became inactive. I tried
> different USB device but still. The USB ports on the Device Manager appear
> to have no problem. Could anyone help me solve this problem ?
>
> thanks in advance
>
> sami

Go to Intel website. There is a small program called 'usbready.exe'.
This checks the Operating system, motherboard and bios for usb
compatible.

Hello

Thanks for the response. The intel web site says the following:

" A utility called USBReady* is available from www.usb.org for use
with Windows* 98 and Windows* 98 SE to help determine if the computer
is USB enabled"

However, i have winxp pro. I tried updating many things on my machine.
I noticed one thing : when the system just starts to boot the red
light
of my USB optical mouse comes on, then as windows boots this light it
shut off. So, it seems that windows is disabling all USB ports on my
machine. Another thing is that my computer was working fine until I
installed SP1, unfortunately i cannot uninstall it because i didn't
select the right option at the beginning.

Any hints are appreciated.

Sami

>
> Go to Intel website. There is a small program called 'usbready.exe'.
> This checks the Operating system, motherboard and bios for usb
> compatible.

Download an update from:

http://www.microsoft.com/downloads/d...displaylang=en

and use "Start \ Windows Update" as well.

Marc Reinig
System Solutions

"sami" <> wrote in message
news: om...
> Hello
>
> Thanks for the response. The intel web site says the following:
>
> " A utility called USBReady* is available from www.usb.org for use
> with Windows* 98 and Windows* 98 SE to help determine if the computer
> is USB enabled"
>
> However, i have winxp pro. I tried updating many things on my machine.
> I noticed one thing : when the system just starts to boot the red
> light
> of my USB optical mouse comes on, then as windows boots this light it
> shut off. So, it seems that windows is disabling all USB ports on my
> machine. Another thing is that my computer was working fine until I
> installed SP1, unfortunately i cannot uninstall it because i didn't
> select the right option at the beginning.
>
> Any hints are appreciated.
>
> Sami
>
> >
> > Go to Intel website. There is a small program called 'usbready.exe'.
> > This checks the Operating system, motherboard and bios for usb
> > compatible.

Thanks. I tried it however and tried all possible update
but still it doen't work.

sami



"Marc Reinig" <> wrote in message news:<329tb.10268$. com>...
> Download an update from:
>
> http://www.microsoft.com/downloads/d...displaylang=en
>
> and use "Start \ Windows Update" as well.
>
> Marc Reinig
> System Solutions
>
> "sami" <> wrote in message
> news: om...
> > Hello
> >
> > Thanks for the response. The intel web site says the following:
> >
> > " A utility called USBReady* is available from www.usb.org for use
> > with Windows* 98 and Windows* 98 SE to help determine if the computer
> > is USB enabled"
> >
> > However, i have winxp pro. I tried updating many things on my machine.
> > I noticed one thing : when the system just starts to boot the red
> > light
> > of my USB optical mouse comes on, then as windows boots this light it
> > shut off. So, it seems that windows is disabling all USB ports on my
> > machine. Another thing is that my computer was working fine until I
> > installed SP1, unfortunately i cannot uninstall it because i didn't
> > select the right option at the beginning.
> >
> > Any hints are appreciated.
> >
> > Sami
> >
> > >
> > > Go to Intel website. There is a small program called 'usbready.exe'.
> > > This checks the Operating system, motherboard and bios for usb
> > > compatible.

(sami) wrote in message news:<. com>...
> Thanks. I tried it however and tried all possible update
> but still it doen't work.
>
> sami
>
>
>
> "Marc Reinig" <> wrote in message news:<329tb.10268$. com>...
> > Download an update from:
> >
> > http://www.microsoft.com/downloads/d...displaylang=en
> >
> > and use "Start \ Windows Update" as well.
> >
> > Marc Reinig
> > System Solutions
> >
> > "sami" <> wrote in message
> > news: om...
> > > Hello
> > >
> > > Thanks for the response. The intel web site says the following:
> > >
> > > " A utility called USBReady* is available from www.usb.org for use
> > > with Windows* 98 and Windows* 98 SE to help determine if the computer
> > > is USB enabled"
> > >
> > > However, i have winxp pro. I tried updating many things on my machine.
> > > I noticed one thing : when the system just starts to boot the red
> > > light
> > > of my USB optical mouse comes on, then as windows boots this light it
> > > shut off. So, it seems that windows is disabling all USB ports on my
> > > machine. Another thing is that my computer was working fine until I
> > > installed SP1, unfortunately i cannot uninstall it because i didn't
> > > select the right option at the beginning.
> > >
> > > Any hints are appreciated.
> > >
> > > Sami
> > >
> > > >
> > > > Go to Intel website. There is a small program called 'usbready.exe'.
> > > > This checks the Operating system, motherboard and bios for usb
> > > > compatible.


plug your mouse in another usb port some port don't supporte boot
and if this do not solve our probleme bios configuration must the probleme