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Video card issue

 
 
lgreenwood@srt.com
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Posts: n/a
 
      08-11-2011, 04:22 PM
I recently purchased an Optiplex 380. I installed an Evga 512mb
Geforce 8400 GS video card to give me some modest gaming
capability.

The video card appears to be having issues. When I start up
sometimes I get the message "display driver stopped responding and has
recovered" Occasionally following this message I get the BSOD
showing a memory dump then a restart. After that the video card works
fine the rest of the day after a restart.

On some occasions I get the additional message "The NVIDIA OpenGL
driver lost connection with the display driver and is unable to
continue. The application must close. Please visit: http://www.nvidia.com/page
support for help. Error code:8" Sometimes Error code: 4 shows up

I have gone to the support site and a search for either error code and
found nothing. I have also tried a different driver downloaded from
the Nvidia site and the same problem continues. Usually on startup
and then fine for the rest of the day.

A google search on either messages gets a ton of hits, most are non
dell specific and in some cases even nonNvidia specific There was a
suggestion in one post that it is an ongoing video driver problem with
Vista and Windows 7.

Has anyone in this group had a similar experience or has successfully
installed a graphics card in an Optiplex or other dell desktops? I am
thinking about trying a different brand graphics card.

Thanks,

Larry
 
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Bruce Varney
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Posts: n/a
 
      08-11-2011, 07:56 PM


"(E-Mail Removed)" wrote in message
news:(E-Mail Removed)...

I recently purchased an Optiplex 380. I installed an Evga 512mb
Geforce 8400 GS video card to give me some modest gaming
capability.

The video card appears to be having issues. When I start up
sometimes I get the message "display driver stopped responding and has
recovered" Occasionally following this message I get the BSOD
showing a memory dump then a restart. After that the video card works
fine the rest of the day after a restart.

On some occasions I get the additional message "The NVIDIA OpenGL
driver lost connection with the display driver and is unable to
continue. The application must close. Please visit:
http://www.nvidia.com/page
support for help. Error code:8" Sometimes Error code: 4 shows up

I have gone to the support site and a search for either error code and
found nothing. I have also tried a different driver downloaded from
the Nvidia site and the same problem continues. Usually on startup
and then fine for the rest of the day.

A google search on either messages gets a ton of hits, most are non
dell specific and in some cases even nonNvidia specific There was a
suggestion in one post that it is an ongoing video driver problem with
Vista and Windows 7.

Has anyone in this group had a similar experience or has successfully
installed a graphics card in an Optiplex or other dell desktops? I am
thinking about trying a different brand graphics card.

Thanks,

Larry

Have you tried pulling the video card out and then reseating it?

Bruce.

 
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Justin
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Posts: n/a
 
      08-12-2011, 12:31 AM
On 8/11/2011 3:56 PM, Bruce Varney wrote:
>
> Have you tried pulling the video card out and then reseating it?
>
> Bruce.


Agreed.
I had oddball video issues (more than once) and a reseat solved it.
The first time was after I transported the machine to another apartment,
and the PCIe card moved and was slightly dislodged.
 
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lgreenwood@srt.com
Guest
Posts: n/a
 
      08-12-2011, 01:04 AM
On Aug 11, 1:56*pm, "Bruce Varney" <(E-Mail Removed)> wrote:
> "(E-Mail Removed)" *wrote in message
>
> news:(E-Mail Removed)...
>
> I recently purchased an Optiplex 380. I installed an Evga 512mb
> Geforce 8400 GS video card to give me some modest gaming
> capability.
>
> The video card appears to be having issues. *When I start up
> sometimes I get the message "display driver stopped responding and has
> recovered" * Occasionally following this message I get the BSOD
> showing a memory dump then a restart. *After that the video card works
> fine the rest of the day after a restart.
>
> On some occasions I get the additional message "The NVIDIA OpenGL
> driver lost connection with the display driver and is unable to
> continue. The application must close. Please visit:http://www.nvidia.com/page
> support for help. Error code:8" Sometimes Error code: 4 shows up
>
> I have gone to the support site and a search for either error code and
> found nothing. *I have also tried a different driver downloaded from
> the Nvidia site and the same problem continues. *Usually on startup
> and then fine for the rest of the day.
>
> A google search on either messages gets a ton of hits, most are non
> dell specific and in some cases even nonNvidia specific * There was a
> suggestion in one post that it is an ongoing video driver problem with
> Vista and Windows 7.
>
> Has anyone in this group had a similar experience or has successfully
> installed a graphics card in an Optiplex or other dell desktops? *I am
> thinking about trying a different brand graphics card.
>
> Thanks,
>
> Larry
>
> Have you tried pulling the video card out and then reseating it?
>
> Bruce.


I did that today and so far it looks good!

Thanks,

Larry
 
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lgreenwood@srt.com
Guest
Posts: n/a
 
      08-12-2011, 01:05 AM
On Aug 11, 6:31*pm, Justin <(E-Mail Removed)> wrote:
> On 8/11/2011 3:56 PM, Bruce Varney wrote:
>
>
>
> > Have you tried pulling the video card out and then reseating it?

>
> > Bruce.

>
> Agreed.
> I had oddball video issues (more than once) and a reseat solved it.
> The first time was after I transported the machine to another apartment,
> and the PCIe card moved and was slightly dislodged.


Thanks

Larry
 
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lgreenwood@srt.com
Guest
Posts: n/a
 
      08-13-2011, 05:53 PM
On Aug 11, 1:56*pm, "Bruce Varney" <(E-Mail Removed)> wrote:
> "(E-Mail Removed)" *wrote in message
>
> news:(E-Mail Removed)...
>
> I recently purchased an Optiplex 380. I installed an Evga 512mb
> Geforce 8400 GS video card to give me some modest gaming
> capability.
>
> The video card appears to be having issues. *When I start up
> sometimes I get the message "display driver stopped responding and has
> recovered" * Occasionally following this message I get the BSOD
> showing a memory dump then a restart. *After that the video card works
> fine the rest of the day after a restart.
>
> On some occasions I get the additional message "The NVIDIA OpenGL
> driver lost connection with the display driver and is unable to
> continue. The application must close. Please visit:http://www.nvidia.com/page
> support for help. Error code:8" Sometimes Error code: 4 shows up
>
> I have gone to the support site and a search for either error code and
> found nothing. *I have also tried a different driver downloaded from
> the Nvidia site and the same problem continues. *Usually on startup
> and then fine for the rest of the day.
>
> A google search on either messages gets a ton of hits, most are non
> dell specific and in some cases even nonNvidia specific * There was a
> suggestion in one post that it is an ongoing video driver problem with
> Vista and Windows 7.
>
> Has anyone in this group had a similar experience or has successfully
> installed a graphics card in an Optiplex or other dell desktops? *I am
> thinking about trying a different brand graphics card.
>
> Thanks,
>
> Larry
>
> Have you tried pulling the video card out and then reseating it?
>
> Bruce.


Going on Day 2, and no video problems....I think that verifies Occam's
razor, since that was the simplest solution of all that were proposed
when I googled the problem...Thanks...Larry
 
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lgreenwood@srt.com
Guest
Posts: n/a
 
      08-15-2011, 01:08 AM
On Aug 13, 11:53*am, "(E-Mail Removed)"
<(E-Mail Removed)> wrote:
> On Aug 11, 1:56*pm, "Bruce Varney" <(E-Mail Removed)> wrote:
>
>
>
>
>
>
>
>
>
> > "(E-Mail Removed)" *wrote in message

>
> >news:(E-Mail Removed)....

>
> > I recently purchased an Optiplex 380. I installed an Evga 512mb
> > Geforce 8400 GS video card to give me some modest gaming
> > capability.

>
> > The video card appears to be having issues. *When I start up
> > sometimes I get the message "display driver stopped responding and has
> > recovered" * Occasionally following this message I get the BSOD
> > showing a memory dump then a restart. *After that the video card works
> > fine the rest of the day after a restart.

>
> > On some occasions I get the additional message "The NVIDIA OpenGL
> > driver lost connection with the display driver and is unable to
> > continue. The application must close. Please visit:http://www.nvidia.com/page
> > support for help. Error code:8" Sometimes Error code: 4 shows up

>
> > I have gone to the support site and a search for either error code and
> > found nothing. *I have also tried a different driver downloaded from
> > the Nvidia site and the same problem continues. *Usually on startup
> > and then fine for the rest of the day.

>
> > A google search on either messages gets a ton of hits, most are non
> > dell specific and in some cases even nonNvidia specific * There was a
> > suggestion in one post that it is an ongoing video driver problem with
> > Vista and Windows 7.

>
> > Has anyone in this group had a similar experience or has successfully
> > installed a graphics card in an Optiplex or other dell desktops? *I am
> > thinking about trying a different brand graphics card.

>
> > Thanks,

>
> > Larry

>
> > Have you tried pulling the video card out and then reseating it?

>
> > Bruce.

>
> Going on Day 2, and no video problems....I think that verifies Occam's
> razor, since that was the simplest solution of all that were proposed
> when I googled the problem...Thanks...Larry


 
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lgreenwood@srt.com
Guest
Posts: n/a
 
      08-15-2011, 01:24 AM
On Aug 13, 11:53*am, "(E-Mail Removed)"
<(E-Mail Removed)> wrote:
> On Aug 11, 1:56*pm, "Bruce Varney" <(E-Mail Removed)> wrote:
>
>
>
>
>
>
>
>
>
> > "(E-Mail Removed)" *wrote in message

>
> >news:(E-Mail Removed)....

>
> > I recently purchased an Optiplex 380. I installed an Evga 512mb
> > Geforce 8400 GS video card to give me some modest gaming
> > capability.

>
> > The video card appears to be having issues. *When I start up
> > sometimes I get the message "display driver stopped responding and has
> > recovered" * Occasionally following this message I get the BSOD
> > showing a memory dump then a restart. *After that the video card works
> > fine the rest of the day after a restart.

>
> > On some occasions I get the additional message "The NVIDIA OpenGL
> > driver lost connection with the display driver and is unable to
> > continue. The application must close. Please visit:http://www.nvidia.com/page
> > support for help. Error code:8" Sometimes Error code: 4 shows up

>
> > I have gone to the support site and a search for either error code and
> > found nothing. *I have also tried a different driver downloaded from
> > the Nvidia site and the same problem continues. *Usually on startup
> > and then fine for the rest of the day.

>
> > A google search on either messages gets a ton of hits, most are non
> > dell specific and in some cases even nonNvidia specific * There was a
> > suggestion in one post that it is an ongoing video driver problem with
> > Vista and Windows 7.

>
> > Has anyone in this group had a similar experience or has successfully
> > installed a graphics card in an Optiplex or other dell desktops? *I am
> > thinking about trying a different brand graphics card.

>
> > Thanks,

>
> > Larry

>
> > Have you tried pulling the video card out and then reseating it?

>
> > Bruce.

>
> Going on Day 2, and no video problems....I think that verifies Occam's
> razor, since that was the simplest solution of all that were proposed
> when I googled the problem...Thanks...Larry


Dang...On day 4, Another crash with a similiar message as my first
post. Since I reset the card the crashes are not as frequent,
however.



After the latest crash, I did find this guide:

http://forums.nvidia.com/index.php?showtopic=169555&hl=

And followed the instructions to do a "clean" uninstall/reinstall for
drivers. Crossing my fingers that this works.

I also found this link for a somewhat detailed explanation of what
might be causing the problem. Nvidia claims it is not their problem.

http://forums.nvidia.com/index.php?s...00&hl=nvlddmkm

So once again has anyone in this group successfully installed a video
card in an Optiplex 380? The one I am using is an Evga 512k Geforce
8400 GS.

TIA

Larry
 
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