Vostro 1500 Laptop - DirectX Problem?

On Fri, 7 Mar 2008 13:35:03 -0800 (PST), bear <>
wrote:

>On Mar 6, 4:53 pm, Scott Davis <ple...@nospam.com> wrote:
>> I was helping a friend set up her new Vostro 1500 Laptop (Intel Core 2
>> Duo T5270, 2GB memory, 128MB GeForce 8400M GS video, and Windows XP
>> Home). When I installed Nero 8, I got an error message saying that
>> DirectDraw was disabled. I opened the DirectX Diagnostic Tool and,
>> sure enough, under the "Display" tab, DirectDraw Acceleration and AGP
>> Texture Acceleration are both grayed out. Direct3D is enabled. She
>> has DirectX 9.0c.
>>
>> Is this normal for this laptop? If not, how do I fix it?
>>
>> Thanks.
>
>DirectDraw Acceleration, Direct3D Acceleration, and AGP Texture
>Acceleration are all enabled on my exactly the same Vostro 1500 Laptop
>(Intel Core 2
>Duo T5270, 2GB memory, 128MB GeForce 8400M GS video, and Windows XP
>SP2 Home). I'm using Roxio which came with the machine.

Thanks for the info Bear. The problem might be the Nero (she didn't
have much else installed).

On Fri, 7 Mar 2008 21:14:48 -0600, "S.Lewis"
<> wrote:

>
>"Christopher Muto" <> wrote in message
>news:...
>> my vostros 1500 with t5470/1gb/128mb 8400m gs with directx 9.0c and
>> windows xp all tests fine with the directx diagnostic tool.
>> you didn't mention your operating system. are you running vista?
>>
>
>
>Chris -
>
>WinXP Home was kind of buried in the middle of the OP's post.
>
>I wonder if Direct X is damaged and needs re-installing or maybe even a
>video driver...... ?
>
>(Sorry for butting in.......)
>
>
>Stew
>

Thanks Stew. Yes, my friend has Window XP Home. Now that I know
there is a problem, I'm going to install the latest video drivers and
reinstall DirctX (Nero is already up to date). If the problem
persists, I'll take off Nero and see what happens.

Thanks to all for the feedback.

"Scott Davis" <> wrote in message
news:...
> On Fri, 7 Mar 2008 21:14:48 -0600, "S.Lewis"
> <> wrote:
>
>>
>>"Christopher Muto" <> wrote in message
>>news:...
>>> my vostros 1500 with t5470/1gb/128mb 8400m gs with directx 9.0c and
>>> windows xp all tests fine with the directx diagnostic tool.
>>> you didn't mention your operating system. are you running vista?
>>>
>>
>>
>>Chris -
>>
>>WinXP Home was kind of buried in the middle of the OP's post.
>>
>>I wonder if Direct X is damaged and needs re-installing or maybe even a
>>video driver...... ?
>>
>>(Sorry for butting in.......)
>>
>>
>>Stew
>>
>
> Thanks Stew. Yes, my friend has Window XP Home. Now that I know
> there is a problem, I'm going to install the latest video drivers and
> reinstall DirctX (Nero is already up to date). If the problem
> persists, I'll take off Nero and see what happens.
>
> Thanks to all for the feedback.

if installing new drivers dosen't help, you might have more luck with using
windows system restore to return the operating system to a point in time
before you ever introduced nero (since you mentioned that this problem began
after iinstalling nero). you might also try to choose 'custom' when
reinstalling nero so that you can choose not to install the nero video
player (can't imagine any other part of nero having anything to do with
video).

On Mar 6, 5:53 pm, Scott Davis <ple...@nospam.com> wrote:
> I was helping a friend set up her new Vostro 1500 Laptop (Intel Core 2
> Duo T5270, 2GB memory, 128MB GeForce 8400M GS video, and Windows XP
> Home). When I installed Nero 8, I got an error message saying that
> DirectDraw was disabled. I opened the DirectX Diagnostic Tool and,
> sure enough, under the "Display" tab, DirectDraw Acceleration and AGP
> Texture Acceleration are both grayed out. Direct3D is enabled. She
> has DirectX 9.0c.
>
> Is this normal for this laptop? If not, how do I fix it?
>
> Thanks.

Having both Nero AND Roxio on the same computer is not usually a good
idea, uninstall both if present, clean the leftovers from the
registery, then reinstall just one OR the other.

The DirectDraw option or the Direct3D option is unavailable when you start
Microsoft games for Windows

http://support.microsoft.com/kb/191660

--
Rich/rerat
(RRR News) <message rule>
<<Previous Text Snipped to Save Bandwidth When Appropriate>>


On Mar 6, 5:53 pm, Scott Davis <ple...@nospam.com> wrote:
> I was helping a friend set up her new Vostro 1500 Laptop (Intel Core 2
> Duo T5270, 2GB memory, 128MB GeForce 8400M GS video, and Windows XP
> Home). When I installed Nero 8, I got an error message saying that
> DirectDraw was disabled. I opened the DirectX Diagnostic Tool and,
> sure enough, under the "Display" tab, DirectDraw Acceleration and AGP
> Texture Acceleration are both grayed out. Direct3D is enabled. She
> has DirectX 9.0c.
>
> Is this normal for this laptop? If not, how do I fix it?
>
> Thanks.