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"wireless capability is turned off on this computer"

 
 





















Tom
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      10-28-2009, 11:33 PM


Vostro 1500 laptop

This has happened last night and now again. I'm sitting in my recliner, I lift
my laptop and go to place my laptop on the nearby chair. Before I can set it
down, I've lost internet.

It's apparently the physical action of lifting/moving the laptop that does it,
since it's happened twice in exactly the same way. Internet is immediately
dead and can't be brought back. I know it goes immediately dead because Skype
gives the disconnect sound effect.

When I then clicked to diagnose why 'my computer can't find any networks', I
get the text as spelled out in the Subject line of my post. I checked the
wireless switch on the side of my laptop. It was correct. I turned the switch
off and then on again, but that had zero effect. But when I rebooted, I was
automatically online again.

Any ideas?
 
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Justbob30
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      10-29-2009, 01:06 AM
"Tom" <> wrote in message news:hcakd1$8mk$...
> Vostro 1500 laptop
>
> This has happened last night and now again. I'm sitting in my recliner, I
> lift
> my laptop and go to place my laptop on the nearby chair. Before I can set
> it
> down, I've lost internet.
>
> It's apparently the physical action of lifting/moving the laptop that does
> it,
> since it's happened twice in exactly the same way. Internet is immediately
> dead and can't be brought back. I know it goes immediately dead because
> Skype
> gives the disconnect sound effect.
>
> When I then clicked to diagnose why 'my computer can't find any networks',
> I
> get the text as spelled out in the Subject line of my post. I checked the
> wireless switch on the side of my laptop. It was correct. I turned the
> switch
> off and then on again, but that had zero effect. But when I rebooted, I
> was
> automatically online again.
>
> Any ideas?


Try going into device manager, network adaptors, wireless adaptor, power
management & deselect allow computer to manage/turn off this device.

 
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William R. Walsh
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      10-29-2009, 03:53 PM
Hi!

> Any ideas?


Well, if it isn't the switch...it may very well be an issue with the
laptop's casing deforming enough when picked up that the card
momentarily loses contact with its socket inside the computer. You can
see the wireless card by opening one of the doors on the bottom of the
computer. It should be marked with some indication of what it is, and
it may be under the same door as the memory is.

If this is a new system, I'd let Dell handle it unless you are
comfortable looking inside and checking the card. (Chances are good
that if you are, and the card is loose, you will have saved yourself a
minimum of an hour's worth of tech support script reading.)

If this is an older system and it's been dropped (even gently) the
card could have popped loose enough to work but still have problems
when the system is handled.

The antenna wires run up into the display panel, but if they were
broken I'd expect that wireless functionality would cut out whenever
the display is handled, or be finicky in general.

William
 
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