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Is it worth it?

 
 
AlphaOmega
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      06-27-2007, 12:44 PM
Ok, 5th try at responding.....When I start the computer it stalls at
the Windows XP screen. I have to restart the computer many times to
get past this. I cant get the applications and drivers disc to work, I
follow the instructions but the computer boots normally. I cant get my
Belkin wireless to work, The software installs but it wont work. And
plugging in an ethernet cable wont work either. And I have no sound.
Two weeks ago the sound card was working fine, now all I get are
computer beeps.

 
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Ben Myers
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      06-27-2007, 12:57 PM
If the computer stalls often at the XP splash screen, but eventually boots up,
this is probably a sign that something is not quite right with the motherboard.
It could also be a hard drive failing slowly.

At this point, I recommend doing two things, one of which might pinpoint the
problem.

First, download and run MEMTEST-86 or MEMTEST-86+, the best and completely free
memory diagnostics available. If MEMTEST shows even one error while running for
a couple of hours, either the computer memory is defective or possibly there is
a motherboard problem.

Next, determine the manufacturer of the hard drive, then download and run the
manufacturer's diagnostics to determine the health of the drive. If the drive
is bad, it needs to be replaced.

The rest of the problems may be due to software driver issues. As a rule when
reinstalling Windows, install the motherboard chipset drivers as absolutely the
first drivers immediately after the Windows install completes. Then install
video, network, audio, and any other drivers. If you don't install the chipset
drivers first, none of the others are likely to work properly.

If the system is under warranty from Gateway, ask them to fix it. If not, your
next step is a real crap shoot. Gateway charges large amounts of money for out
of warranty repairs and local computer shops or service providers are sometimes
gun shy of servicing name brands. If you are near ZIP 01451, I tackle any
repair of any brand of computer with a very high degree of success... Ben Myers

On Wed, 27 Jun 2007 12:44:31 -0000, AlphaOmega <(E-Mail Removed)> wrote:

>Ok, 5th try at responding.....When I start the computer it stalls at
>the Windows XP screen. I have to restart the computer many times to
>get past this. I cant get the applications and drivers disc to work, I
>follow the instructions but the computer boots normally. I cant get my
>Belkin wireless to work, The software installs but it wont work. And
>plugging in an ethernet cable wont work either. And I have no sound.
>Two weeks ago the sound card was working fine, now all I get are
>computer beeps.

 
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